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User Testing Jobs (NOW HIRING)

Mercata

Equity Analyst for User Testing

New York, NY · On-site +1

Mercata is looking for a few experienced buy-side equity analysts to participate in early user testing of our new AI-native Research OS for hedge funds and alternative asset managers. We are not ...

Mercata

Equity Analyst for User Testing

New York, NY · Remote

Mercata is looking for a few experienced buy-side equity analysts to participate in early user testing of our new AI-native Research OS for hedge funds and alternative asset managers. We are not ...

Solution Partners, Inc.

UX Designer

Chicago, IL · On-site

Keys to the job are strong design, Usability Testing, Prototyping, Test Documentation, and UI. This will require Mon-Wed on site in downtown Chicago. All resumes must include a portfolio. We need ...

ACI Infotech

UX Designer

Assists with user testing on prototypes and designs * Proactively brings UI/UX ideas to the team to tackle consumer challenges * Contributes to the creation of our design system, and help establish ...

Diverse Lynx LLC

User Researcher

Newark, NJ · Remote

$60/hr

Hands-on experience with the following methods: lab-based user testing, remote testing, field research, and survey design Qualifications Skills/Experience Requirements Excellent communication ...

ACI Infotech

UX Designer

Atlanta, GA · On-site

Assists with user testing on prototypes and designs * Proactively brings UI/UX ideas to the team to tackle consumer challenges * Contributes to the creation of our design system, and help establish ...

Diverse Lynx

User Researcher

Newark, NJ · On-site

$60/hr

Hands-on experience with the following methods: lab-based user testing, remote testing, field research, and survey design Qualifications Skills/Experience Requirements Excellent communication ...

Vkore Solutions

UX Designer-W2 Only

Austin, TX · On-site

Responsive design Sketch UI /User Experience Design (UX) Design Thinking Product Design Accessibility Strong design skills Experience in creating Design Systems Presentation skillset User testing ...

Peloton

Sr. User Researcher

New York, NY · On-site +1

Continually evolve our process for organizing user research and testing across multiple product teams, ensuring appropriate prioritization of projects, and crafting and managing short and long term ...

Hearst

UX Designer (TEMPORARY)

Chicago, IL · Hybrid

$52 - $62/hr

Participate in the planning, execution, and evaluation of usability and user testing efforts. * Participate in the presentation of your design work, with guidance and leadership from Design Directors ...

Hearst

UX Designer (TEMPORARY)

Chicago, IL · Hybrid

$52 - $62/hr

Participate in the planning, execution, and evaluation of usability and user testing efforts. * Participate in the presentation of your design work, with guidance and leadership from Design Directors ...

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How much do user testing jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for user testing in the United States is $44.20, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $53.85 per hour, depending on experience, location, and employer.

How much can you get paid doing UserTesting?

UserTesting testers typically earn between $10 and $20 per completed test, which usually takes about 15 to 20 minutes. Payments are made via PayPal once a certain threshold is reached, and consistent quality work can lead to higher earnings over time.

What are the key skills and qualifications needed to thrive in the User Testing position, and why are they important?

To thrive in User Testing, you need strong observational skills, attention to detail, and a basic understanding of usability principles or user experience (UX) concepts. Familiarity with popular user testing tools such as UserTesting.com, Lookback, or usability testing suites is often required; some roles value certifications in usability or UX research. Excellent communication, open-mindedness, and the ability to provide constructive feedback are valuable soft skills in this position. These capabilities help ensure that digital products are user-friendly, effective, and continuously improved based on real user insights.

What is a User Testing job?

A User Testing job involves evaluating websites, apps, or products by providing feedback on usability, functionality, and overall user experience. Testers follow specific tasks, share their thoughts, and report any issues they encounter. Companies use this feedback to improve their products before launch. Typically, no specialized skills are required, but clear communication and attention to detail are essential. Many user testers work as freelancers or participate in tests on a per-project basis.

What companies will pay you to test their products?

User testing jobs are offered by companies that pay individuals to evaluate websites, apps, and products. These companies include UserTesting, TryMyUI, Userlytics, and WhatUsersDo, which typically require testers to complete tasks and provide feedback using their platforms. Payment varies per test, and testers often need basic skills in navigation and communication.

What does a typical day look like for someone in a User Testing role?

On a typical day, someone working in User Testing may participate in scheduled testing sessions, where they evaluate software, apps, or websites while documenting their observations and usability issues. You might interact with real users, observe their behaviors, and then compile findings into clear, actionable reports for design and development teams. Collaboration is common, as user testers often work closely with product managers, designers, and developers to communicate challenges and recommend improvements. The work can be project-based or ongoing, depending on the organization and the product lifecycle. Regularly encountering new products and interfaces offers variety and opportunities to continually develop your testing and UX knowledge.

Does UserTesting actually pay?

UserTesting is a platform where users can earn money by completing website and app testing tasks. Payments are typically made via PayPal after completing tests, and the earning potential depends on the number and complexity of tests completed, with most testers earning around $10 to $60 per test. The platform requires users to pass a sample test and have a reliable internet connection and a compatible device.

Is UserTesting real or fake?

UserTesting is a legitimate company that offers opportunities for individuals to earn money by testing websites and apps and providing feedback. The role of user tester involves completing tasks and sharing insights, often requiring a computer, internet connection, and clear communication skills. It is a recognized platform used by many businesses for user experience research.
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What cities are hiring for User Testing jobs? Cities with the most User Testing job openings:
What are the most commonly searched types of User Testing jobs? The most popular types of User Testing jobs are:
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User Testing jobs near you
Infographic showing various User Testing job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $91,942 per year, or $44.2 per hour.
Systems Analyst - End User Testing

Systems Analyst - End User Testing

General Motors

Austin, TX • On-site

Full-time

Posted 12 days ago

Job description

Job Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Austin TX IT Innovation Center or Warren Michigan GM Technical Center 3-4 days per week (T-W-Th)
The Role
GM is seeking a Systems Analyst specializing in end user testing to support major technology transformations across a global and complex organization. This role combines strong systems analysis discipline with ownership of the end user testing function to ensure new platforms, tools, and ways of working meet business needs and support successful adoption.
The successful candidate will serve as a key bridge between business stakeholders, product teams, software engineers, architects, implementation partners, and support teams. This person will guide the analysis needed to define requirements, document future-state processes, validate delivered capabilities through end user testing, identify system enhancements, and support the creation of end user enablement materials that help the business effectively adopt new solutions.
Why This Role Matters
This role is critical to ensuring that technology transformation is not only delivered but validated from the end user perspective before and through deployment. The Systems Analyst - End User Testing will help the organization define what users need, confirm that delivered solutions support real business workflows, identify enhancements where gaps exist, and equip the business with the materials needed to successfully adopt new capabilities.
What You'll Do
  • Partner with business, product, technology, and operations stakeholders to define and lead the end user testing strategy for major technology transformations.
  • Work closely with stakeholders to understand business needs and translate them into business, functional, and technical requirements, product backlog inputs, user stories, backlog-ready work products, and test priorities for delivery teams.
  • Research and evaluate software and hardware options with business and technical partners to identify the most suitable technology solutions for organizational and business-unit needs.
  • Document current-state and future-state business process flows, upstream and downstream integrations, user impacts, operational dependencies, and supporting solution documentation to ensure new systems support business needs and are ready for end user validation.
  • Work closely with product managers, architects, engineers, and implementation teams to ensure solutions are designed and delivered according to defined requirements and aligned with business needs, test readiness, deployment sequencing, and go-live plans.
  • Lead the end user testing function, including test planning, business scenario definition, coordination of test execution, issue tracking, and validation of delivered capabilities against business needs, functional requirements, technical requirements, intended workflows, and key user interactions. Define and execute testing approaches that also evaluate performance, reliability, compliance, and other quality attributes required for successful deployment.
  • Use end user testing results to identify system enhancements, surface gaps in user experience or process execution, and translate findings into backlog-ready recommendations for engineering teams.
  • Support solution documentation updates where testing identifies gaps in process flows, integrations, roles, dependencies, or user interactions.
  • Lead the creation and validation of end user enablement materials, workflows, and user-facing guidance informed by testing outcomes to help teams effectively adopt and use new capabilities.
  • Partner with technical and operational teams to ensure role-based access, workflow ownership, escalation paths, and support models are in place to enable successful testing, rollout, and transition to production use.
  • Assess business impacts, identify readiness and adoption risks, and surface issues in process, support, access, or user experience that could affect successful deployment.
  • Monitor testing outcomes, user feedback, and post-launch performance trends to validate solution fit, support issue resolution, and improve future releases.
  • Serve as the subject matter expert in end user testing and systems analysis for technology transformation initiatives, advising teams on requirements, validation approaches, implementation risks, and business readiness needs.
  • Lead highly complex, cross-functional initiatives while delivering high-quality outcomes on time and driving strong execution across stakeholders.
  • Coach and mentor peers and project team members to strengthen systems analysis, stakeholder management, requirements definition, and testing capabilities across the organization.
  • Capture and share lessons learned, repeatable methods, and best practices within the team and across cross-functional partners to improve future transformation efforts.

Your Skills & Abilities (Required Qualifications)
  • Bachelor's degree in information technology, Business, Engineering, or a related field, or equivalent practical experience.
  • 8+ years in an applicable business or technology environment, including experience in systems analysis, end user testing, enterprise transformation, solution delivery, or related work.
  • Strong systems analysis experience, including stakeholder engagement, requirements definition, translation of requirements into product backlog inputs, user stories, and backlog-ready work products, process analysis, solution documentation, and validation of solution fit.
  • Experience working closely with business stakeholders, product teams, software engineers, architects, and implementation partners.
  • Experience documenting process flows, integrations, user impacts, and operational dependencies across multiple teams or business units.
  • Experience leading or coordinating end user testing for large-scale technology transformations or enterprise platform implementations.
  • Experience validating delivered solutions through business scenario testing, user validation, issue resolution coordination, feedback loops, and testing approaches that assess performance, reliability, compliance, and other quality attributes.
  • Experience identifying system enhancements from testing outcomes and translating them into actionable recommendations for delivery teams.
  • Strong communication, facilitation, stakeholder management, and cross-functional leadership skills.
  • Proven ability to lead complex initiatives, manage competing priorities, and deliver high-quality outcomes on time.

What Will Give You A Competitive Edge (Preferred Qualifications)
  • Master's degree preferred; technical discipline preferred.
  • Experience supporting SaaS platform implementations, enterprise collaboration tools, digital workplace modernization, or AI-enabled workflow transformation.
  • Experience working across global organizations with diverse stakeholder groups and business processes.
  • Experience creating or validating end user guidance, process documentation, or enablement materials tied to system rollout.
  • Familiarity with product backlogs, readiness methodologies, and adoption measurement approaches.

#LI-CK1
Gm does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship (e.g., h-1b, TN, stem opt, etc.) Now or in the future.
GM may support relocation for this position.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
General Motors logo

About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908

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