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User Operations Associate Content Moderation Jobs in Florida

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User Operations Associate Content Moderation information

See Florida salary details

$22.4K

$84.5K

$122.9K

How much do user operations associate content moderation jobs pay per year?

As of Jul 24, 2026, the average yearly pay for user operations associate content moderation in Florida is $84,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $115,100.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Florida? For User Operations Associate Content Moderation jobs in Florida, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Florida look for? The top searched job categories for User Operations Associate Content Moderation jobs in Florida are:
What cities in Florida are hiring for User Operations Associate Content Moderation jobs? Cities in Florida with the most User Operations Associate Content Moderation job openings:
Infographic showing various User Operations Associate Content Moderation job openings in Florida as of July 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $84,520 per year, or $40.6 per hour.

Flight Data Reception and Records Operations Associate

Embryriddle

Daytona Beach, FL • Hybrid

$18.50/hr

Full-time

PTO

Posted 9 days ago


Job description

Job Description

The Opportunity:

The Flight Department seeks aFlight Data Reception and Records Operations Associate to serve as a central point of coordination within the Flight Data & Certification (FD&C) Department. This position functions as the first point of contact for students, faculty, staff, and regulatory documentation, ensuring the accurate intake, processing, and routing of high-volume, high-risk flight training records that are ultimately submitted to the Federal Aviation Administration (FAA).This role requires independent judgment, sustained attention to detail, and advanced coordination skills, as errors or delays can directly impact student certification eligibility, check ride scheduling, regulatory compliance, and institutional standing with federal agencies. The position operates with minimal direct supervision and plays a vital role in maintaining workflow continuity across analysts, specialists, ACRs, and departmental leadership.

Responsibilities:

  • Receiving students and colleagues at the reception desk

  • Answering the phone and emails

  • Reviewing documentation for errors and scanning documents to support the process

  • Performing data entry

  • Workflow and systems management

  • Supporting the needs of the Analysts, Specialist, ACR and Manager

  • Guiding student assistants in support of those tasks

About Us

For nearly 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence-and help shape the future of aerospace.

Perks Await You at Embry-Riddle!

  • Generous Time Off:Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

  • Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

  • Retirement Contributions:ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.

  • Personal Leave:Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Compensation


The hourly range for this role isup to $18.50 The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

Required Education and Qualifications:

  • Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications such as ETA.

  • Familiarity with flight training paperwork and lingo, preferred.

  • Associates Degree or higher, Bachelors Preferred.

Application process/requirements

To submit your application for this opportunity, please visit theEmbry-Riddle Career Siteand search for requisition numberR311798.Please attach all relevant materials to your application when you apply online. Complete submissions include:

  • Cover letter

  • Full CV

  • Statements of teaching philosophy

  • Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit ourwebsite.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contacteraujobs@erau.eduand should not reach out to hiring managers or staff.