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Remote Banking Operations Jobs in Florida (NOW HIRING)

Ocean Bank

Personal Banking Officer - BSC

Miami, FL · On-site +1

Comply with all applicable operational, CIP, KYC, BSA/AML, privacy, security, and regulatory ... None Job Posting Locations In this role you can work remote from Miami, Florida, United States

New

OneEthos

Operations Intern (Fall 2026)

Orlando, FL · Remote

$14.25 - $18.75/hr

As the remote Operations Intern , you will help advance the Climate First Bank's growth initiatives within the Digital Branch. You will learn how to serve as the true voice of the client and what it ...

New

Radiology Partners

AVP, Operations

Jacksonville, FL · On-site +1

Compensation Reviews, Career Growth Opportunities Flexible Remote Schedules (Remove for onsite ... Additionally, we will not send checks for deposit into your bank account at any stage of ...

IntellectEU

Head of Operations

Miami Beach, FL · On-site +1

... scaling our remote-first, multicultural team (250+ employees) to align with our aggressive ... corporation/bank who is tired of bureaucracy and eager for a dynamic, agile environment.

Allied Universal

Trainer, Part-time, Remote

Jupiter, FL · On-site +1

$22 - $27/hr

We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ... in retail operations, training, cash handling, accounting, loss prevention or guest service ...

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All JobsBanking Operations JobsRemote Banking Operations JobsRemote Banking Operations Jobs in Florida

Remote Banking Operations information

See Florida salary details

$23.5K

$57.7K

$102K

How much do remote banking operations jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote banking operations in Florida is $57,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is a Remote Banking Operations job?

A Remote Banking Operations job involves managing and overseeing banking processes, transactions, and customer support from a remote location. Professionals in this role handle tasks such as transaction processing, fraud monitoring, compliance checks, and account management. They use digital banking tools and communication platforms to ensure seamless financial operations. Strong analytical skills, attention to detail, and knowledge of banking regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Banking Operations position, and why are they important?

To excel in Remote Banking Operations, candidates should have a solid understanding of banking procedures, payment processing, and compliance regulations, generally supported by experience in financial services or a related degree. Familiarity with core banking software, digital transaction platforms, and secure communication tools is highly valued, along with certifications in areas like AML or KYC if applicable. Strong attention to detail, problem-solving abilities, and effective virtual communication are standout soft skills in this field. These competencies are essential for maintaining accuracy, safeguarding client data, and ensuring seamless banking operations in a remote environment.

What are some typical challenges faced in a Remote Banking Operations role and how are they addressed?

In Remote Banking Operations, professionals often navigate challenges such as coordinating across multiple time zones, ensuring data security, and adapting quickly to evolving financial regulations. These are typically addressed through robust digital collaboration tools, ongoing training, and adherence to strict security protocols. Teams collaborate closely through virtual channels, participate in regular updates, and rely on standardized workflows to maintain accuracy and compliance. Proactive communication and embracing continuous learning play key roles in overcoming these challenges while supporting efficient banking operations.

What are the most commonly searched types of Banking Operations jobs in Florida? The most popular types of Banking Operations jobs in Florida are:
What are popular job titles related to Remote Banking Operations jobs in Florida? For Remote Banking Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Banking Operations jobs in Florida look for? The top searched job categories for Remote Banking Operations jobs in Florida are:
What cities in Florida are hiring for Remote Banking Operations jobs? Cities in Florida with the most Remote Banking Operations job openings:
Remote Banking Operations jobs near you
Infographic showing various Remote Banking Operations job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,731 per year, or $27.8 per hour.
Personal Banking Officer - BSC

Personal Banking Officer - BSC

Ocean Bank

Miami, FL • On-site, Remote

Full-time

Posted 3 days ago

New

Job description

Overview
The Personal Banking Officer in the Banker Service Center (BSC) Department supports customers, branches, Wealth Management, and digital banking channels by delivering responsive service, account support, and relationship-building assistance. This role reviews and supports digital banking and online account opening requests, processes account maintenance and banking transactions, resolves customer inquiries, and helps identify opportunities to meet customer needs through bank products and services.
Responsibilities
  • Support branches, Wealth Management Division, and digital banking channels with new and existing customer relationships, account opening, and account servicing.
  • Review digital banking and online account opening applications, including approval/decline decisions, documentation validation, and customer follow-up.
  • Process account maintenance and service requests, including address changes, stop payments, account closings, transfers, check orders, CD reinvestments, wire transfers, ACH requests, and related transactions.
  • Provide timely and professional assistance to customers and internal departments, including responding to online account opening inquiries and supporting the contact center email box as needed.
  • Build and maintain customer relationships by identifying needs, explaining product benefits, and cross-selling bank products and services.
  • Assign and monitor KACE tickets to ensure service requests are completed accurately and within established service level expectations.
  • Support BSC reporting, including key performance indicators, customer service trends, and process improvement recommendations.
  • Use AI-enabled tools appropriately to support customer research, case documentation, reporting, and internal communications, while reviewing outputs for accuracy, tone, and compliance.
  • Comply with all applicable operational, CIP, KYC, BSA/AML, privacy, security, and regulatory requirements.

Qualifications
Education/Experience:
Requirements
  1. Two Year College Degree in Business Administration.
  2. 5+ years of banking experience required, directly related to servicing customers in retail banking branch operations.
  3. Experience using AI-assisted customer service tools (e.g., chat/knowledge assistants) with demonstrated ability to validate outputs, document decisions, and follow data privacy and compliance requirements.

Combination of education and experience will be considered.
Skills & Competencies
  1. Knowledgeable of banking laws and applicable compliance regulations such as the Bank Secrecy Act/AML and Patriot Act.
  2. Knowledgeable with Fedlink, Pure Cloud, Finser and KACE applications
  3. Must be able to understand and implement job related policies and procedures.
  4. Experience working in a team (sales and service), and high-quality service advocacy.
  5. Ability to work in a fast-paced environment.
  6. Ability to resolve problems and adjust tactics in response to changing circumstances.
  7. Ability to prioritize, budget time and maintain work priorities.
  8. Ability to work a flexible schedule based on department needs.
  9. Knowledgeable in internal bank operations (wire transfers, debits/credits and loan payments) and of banking products to cross-sell.
  10. Knowledgeable on X-Pert AML applications.
  11. AI tool literacy (prompting and query skills) to efficiently retrieve accurate information, summarize cases, and draft internal and customer-facing communications with appropriate human reviews.
  12. Strong data handling discipline when using AI-enabled tools, including avoiding entry of sensitive customer information and following retention, confidentiality, and security guidance.
  13. Ability to use AI-assisted quality checks and maintain clear, auditable case notes documenting rationale for approvals/declines and any escalations.
  14. Must possess excellent organizational, analytical, interpersonal, written and verbal communication skills (English/Spanish required).
  15. Computer knowledgeable in MS Software, (e.g. Excel, Word, and Outlook).

Preferences
  • Bachelor's Degree in Business Administration (Finance preferred) with
  • 2+ years of banking experience required, directly related to servicing customers in retail banking branch operations
  • Microsoft Copilot for Microsoft 365 Training
  • Google AI Essentials

Licenses/Certifications
  • None

Job Posting Locations
In this role you can work remote from Miami, Florida, United States

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