User Experience Research Jobs in Raleigh, NC (NOW HIRING)

Are you passionate about creating intuitive user experiences that solve complex problems and deliver meaningful value for customers?

Do you enjoy leading design strategy, influencing cross-functional teams, and shaping innovative products through user-centered design?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

As a Senior UX Designer I, you will lead the design strategy for a business or product line, shaping user experiences that are intuitive, engaging, and aligned with customer needs. You will collaborate closely with cross-functional teams, use research and data to inform design decisions, and champion user-centered design practices throughout the product development lifecycle. This role also provides opportunities to mentor designers and contribute to innovation across customer-facing products and applications.

Responsibilities

• Lead design strategy for a business or product line.
• Develop a deep understanding of customer use cases and advocate for customer needs across agile teams.
• Create processes that effectively uncover customer needs and product design opportunities.
• Partner with UX Research to understand user needs and proactively apply insights to design decisions.
• Manage user-centered design deliverables and contribute to product and application strategy.
• Use analytics, customer insights, and testing results to inform design and future strategy.
• Conduct and iterate user testing in partnership with UX Research teams.
• Mentor junior designers and build strong working relationships with technical teams.

Requirements

• Mastery of user-centered design processes.
• Mastery of interaction design skills with strong attention to detail.
• Proficiency in Human Factors Engineering and user-centered design methodologies.
• Ability to summarize and apply data from analytics, customer insights, and research sources.
• Experience establishing metrics and using data to guide design decisions.
• Expert-level use of design software such as Axure, Sketch, and InVision.
• Ability to produce designs across multiple platforms.
• Strong problem-solving, innovation, collaboration, and mentoring skills.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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