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Staff User Experience Researcher Jobs in Raleigh, NC

UX Designer

Raleigh, NC · On-site

$95K - $115K/yr

UX Designer Location: Raleigh, North Carolina, US Type: Full-time Department: BFSI Job Summary ... You will conduct user research, gather requirements, create design solutions, and collaborate ...

UX Designer

Raleigh, NC

$95K - $115K/yr

UX Designer Location: Raleigh, North Carolina, US Type: Full-time Department: BFSI Job Summary ... You will conduct user research, gather requirements, create design solutions, and collaborate ...

Reporing to our UX Lead, you will play a key role in bridging the gap between design, business, and ... research data to guide design decisions. · Map user journeys and identify pain points or ...

Develop user personas based on research data to guide design decisions. Map user journeys and ... Strong UX research skills. Knowledge of WCAG guidelines. Entrepreneurial spirit and ability to ...

Develop user personas based on research data to guide design decisions. Map user journeys and ... Strong UX research skills. Knowledge of WCAG guidelines. Entrepreneurial spirit and ability to ...

Reporing to our UX Lead, you will play a key role in bridging the gap between design, business, and ... research data to guide design decisions. • Map user journeys and identify pain points or ...

Take ownership of one or more parts of the user experience for patients and/or clinical staff, including designing interactions and interfaces. * Collaborate with user researchers, product managers ...

Experience conducting or supporting basic UX research activities such as usability testing or concept validation. * Ability to apply research findings and data to improve design outcomes.

UX Designer

Cary, NC · Hybrid

  • Medical

Conducts comprehensive user research, usability testing, and data-driven analysis to optimize product functionality. Creates detailed UX deliverables, including personas, concept maps, process flows ...

User Interface & User Experience Manager

Durham, NC · Hybrid

$88K - $125K/yr

  • Medical

  • Retirement

  • PTO

If you are someone who has experience on the visualisation of a fantastic user experience, this ... User Research/Collaboration * Work with other teams to conduct user research, usability testing ...

User Interface & User Experience Manager

Durham, NC · Hybrid

$88K - $125K/yr

  • Medical

  • Retirement

  • PTO

If you are someone who has experience on the visualisation of a fantastic user experience, this ... User Research/Collaboration * Work with other teams to conduct user research, usability testing ...

User Interface & User Experience Manager

Durham, NC · On-site

$88K - $125K/yr

  • Medical

  • Retirement

  • PTO

If you are someone who has experience on the visualisation of a fantastic user experience, this ... User Research/Collaboration * Work with other teams to conduct user research, usability testing ...

Faculty Researcher

Chapel Hill, NC

  • Medical

  • Life

  • Retirement

  • PTO

We strive to promote faculty, staff, and learner development in a diverse, respectful environment ... Minimum Education and Experience Requirements * Ph.D., M.D., or equivalent degree in a relevant ...

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Showing results 1-20

Staff User Experience Researcher information

See Raleigh, NC salary details

$29.2K

$109.9K

$159.9K

How much do staff user experience researcher jobs pay per year?

As of Aug 14, 2026, the average yearly pay for staff user experience researcher in Raleigh, NC is $109,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $149,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a staff user experience researcher, and why are they important?

To thrive as a Staff User Experience Researcher, you need expertise in qualitative and quantitative research methods, human-computer interaction, and a relevant degree such as psychology, human factors, or design. Familiarity with tools like UserTesting, Optimal Workshop, SPSS, and prototyping platforms is common, and some roles may require certifications like UXQB or Nielsen Norman Group. Excellent communication, critical thinking, and stakeholder management skills help translate research insights into actionable product improvements. These capabilities are vital to ensure user-centered product decisions that drive business success and enhance user satisfaction.

What is the difference between Staff User Experience Researcher vs User Experience Researcher?

AspectStaff User Experience ResearcherUser Experience Researcher
CredentialsBachelor's or Master's in HCI, Psychology, or related fields; experience in research methodsBachelor's or Master's in relevant fields; similar research skills
Work EnvironmentLeads research projects, collaborates with cross-functional teams, often in tech or digital companiesSupports research efforts, works under supervision, in various industries including tech, retail, or healthcare
Employer & Industry UsageUsed in tech giants, startups, and digital product companiesCommon across multiple industries, including tech, retail, and healthcare

The main difference is that Staff User Experience Researchers typically lead and oversee research projects, requiring more experience and leadership skills, while User Experience Researchers support research activities under guidance. Both roles require similar educational backgrounds and research expertise, but the Staff level involves more strategic responsibilities and project management.

What does a staff user experience researcher do?

A Staff User Experience (UX) Researcher leads research initiatives to understand users’ needs, behaviors, and motivations, influencing product design and strategy. They use qualitative and quantitative methods such as interviews, usability testing, and surveys to gather insights. In addition to conducting studies, they often mentor junior researchers, collaborate with designers and product managers, and help shape the overall research vision for their organization. Their work ensures products are user-friendly, effective, and aligned with real-world requirements.

How does a staff user experience researcher typically collaborate with product and design teams throughout a project lifecycle?

A Staff User Experience Researcher works closely with product managers, designers, and engineers from the early stages of a project to ensure user insights inform decisions at every step. They participate in project planning, help define research objectives, and facilitate workshops to align stakeholders. Throughout the process, they share findings, provide actionable recommendations, and often guide less experienced researchers. Their collaboration ensures that user needs are prioritized and integrated into product development, leading to more effective and user-friendly solutions.

What are popular job titles related to Staff User Experience Researcher jobs in Raleigh, NC?

For Staff User Experience Researcher jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Staff User Experience Researcher jobs in Raleigh, NC look for?

The top searched job categories for Staff User Experience Researcher jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Staff User Experience Researcher jobs?

Cities near Raleigh, NC with the most Staff User Experience Researcher job openings:

Infographic showing various Staff User Experience Researcher job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $109,944 per year, or $52.9 per hour.

$81K - $129K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Blue Cross and Blue Shield of North Carolina rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

192nd of 307 rated insurance


Job description

Job Description

We are seeking a creative and experienced UX Designer to impact the health insurance industry. The ideal candidate will excel in UX and visual design, and seamlessly switch between tactical and strategic tasks. You should have a proven track record of delivering exceptional user experiences in complex environments and a deep understanding of our business goals.
As a UX Designer, you will collaborate closely with business stakeholders to prioritize work based on value, creating intuitive and visually compelling experiences for members, agents, employers, and providers.

WhatYou'llDo

  • Tackle complex challenges by understanding user needs, business goals, and technical constraints.
  • Collaborate with cross-functional teams to develop user-centered design strategies.
  • Identify pain points in enterprise workflows and propose design enhancements.
  • Lead the end-to-end design process to ensure a seamless user experience.
  • Create wireframes, prototypes, and high-fidelity designs that align with business objectives and user needs.
  • Communicate design rationale and decisions to stakeholders and team members.
  • Identify opportunities for product and process improvements.
  • Champion user-centered design principles and advocate for UX in business goals.
  • Collaborate with product managers, developers, and stakeholders to align design with business objectives.
  • Communicate design concepts effectively and foster a collaborative design process.
  • Mentor and guide junior designers, fostering professional growth.
  • Plan, conduct, and analyze user testing sessions to validate design decisions.
  • Utilize various research methods to inform and enhance the user experience.
  • Stay updated on industry trends, emerging technologies, and UX best practices.
  • Pursue professional development opportunities and share knowledge with the team.

What You Bring

  • Bachelor's degree or advanced degree (where required)
  • 3+ years of experience in related field.
  • In lieu of degree, 5+ years of experience in related field.

Bonus Points

  • A strong portfolio showcasing your design projects and demonstrating your understanding of UX principles.
  • Proficiency in design tools like Sketch, Figma, Adobe XD, and knowledge of user research methods, wireframing, prototyping, and usability testing.
  • Strong communication, problem-solving, and collaboration skills.
  • Familiarity with testing tools like UserZoom / UserTesting.
  • Experience working in teams and understanding of agile methodologies like Scrum

WhatYou'llGet

  • The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community
  • Work-life balance, flexibility, and the autonomy to dogreat work
  • Medical, dental, and vision coverage along withnumeroushealth and wellness programs
  • Parental leave and support plus adoption and surrogacyassistance
  • Career development programs and tuition reimbursement for continued education
  • 401k match including an annual company contribution
  • Learn more

Where You'll Work

Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

Based on annual corporate goal achievement and individual performance.

$81,068.00 - $129,708.00

Skills

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.


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