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User Experience Researcher Jobs in Raleigh, NC (NOW HIRING)

Jewelers Mutual Group

UX Researcher

Raleigh, NC · On-site

The UX Researcher is a pivotal role to bridge the gap between business goals and user needs. By bringing a data-driven understanding of our customers' behaviors, motivations, and pain points, this ...

Deloitte

Manager, Experience Researcher

Raleigh, NC · On-site

Strategically design, plan, and execute user research studies and analyze behavioral metrics to paint a complete picture of our users to drive design decisions and user experience priorities. This ...

RELX

UX Designer II

Raleigh, NC · Hybrid

Works with UX Researcher to understand the user needs. Collaborate on when to execute usability testing for applicable projects. Deliver established UCD solutions/processes. Good interaction design ...

LexisNexis

UX Designer II

Raleigh, NC · On-site

Responsibilities • Works collaboratively with research to help identify opportunities to better ... Define user experience concepts and components for the product or project using tools such as ...

RELX Group plc

UX Designer II

Raleigh, NC · On-site

Responsibilities • Works collaboratively with research to help identify opportunities to better ... Define user experience concepts and components for the product or project using tools such as ...

LexisNexis

UX Designer II

Raleigh, NC · Hybrid

Works with UX Researcher to understand the user needs. Collaborate on when to execute usability testing for applicable projects. Deliver established UCD solutions/processes. Good interaction design ...

1 point system

Sr. UX UI Designer

Raleigh, NC · Remote

... user feedback or research. • Solid understanding of user centered design principles, interaction design, and visual design. • Experience conducting or supporting basic UX research ...

Dlapiper

UX/UI Designer

Raleigh, NC · Hybrid

$41.20 - $65.52/hr

Conducts comprehensive UX research, usability testing, and website analytics data to gather insights on user friction points and behaviors, using this information to implement educated, data-driven ...

Lucid Software

UX Designer

Raleigh, NC · On-site +1

As a User Experience Designer at Lucid, you will be collaborating with a talented team of deep, empathetic thinkers in researching, concepting, and defining what it means to help teams see and build ...

Ampstek

UX Designer (Only W2)

Raleigh, NC · On-site

Job Title: UX Designer Location- Raleigh, NC (Onsite) Experience-8+ years rate-51 W2 Job Details ... Conduct user research, usability testing, and gather feedback to iterate and improve designs.

Deloitte

Senior Manager, UX Design Lead

Raleigh, NC · On-site

$113K/yr

Work with design, research, program management, and product leaders on process for product ... Play lead UX role across multiple products, guiding and mentoring multi-disciplinary UX team ...

Deloitte

Lead, UX Product Designer

Raleigh, NC

$106K - $140K/yr

Partner with user researchers and influence insight studies related to the discovery and understanding of unresolved interface problems and product design opportunities * Design and deliver all UX ...

Deloitte

Manager, UX Product Design

Raleigh, NC

$113K/yr

Partner with user researchers and influence insight studies related to the discovery and understanding of unresolved interface problems and product design opportunities * Design and deliver all UX ...

EROS Technologies, Inc.

UX Designer

Raleigh, NC

Job Title: UX Designer with Angular JS Location: Raleigh, NC Duration 6 Month Contract (Extendable) Mandatory Skills : User Interface Design, Usability, Angular JS, HTML 5, CSS3. Angular JS -60 ...

UNC-Chapel Hill

Faculty Researcher

Chapel Hill, NC

Minimum Education and Experience Requirements * Ph.D., M.D., or equivalent degree in a relevant field (e.g., physiology, pharmacology, neuroscience, pain research). * Demonstrated track record of ...

Alphanumeric

Health Outcomes Researcher

Durham, NC · On-site

$52 - $57/hr

This is an exciting opportunity for an experienced health economics and outcomes research (HEOR) professional to work at the intersection of drug development, market access, real-world evidence, and ...

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All JobsUser Experience Researcher JobsUser Experience Researcher Jobs in Raleigh, NC

User Experience Researcher information

See Raleigh, NC salary details

$29.2K

$109.9K

$159.9K

How much do user experience researcher jobs pay per year?

As of Jun 16, 2026, the average yearly pay for user experience researcher in Raleigh, NC is $109,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $149,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a User Experience Researcher, and why are they important?

To thrive as a User Experience Researcher, you need a strong understanding of research methodologies, human-centered design principles, and often a background in psychology, HCI, or a related field. Familiarity with tools such as usability testing platforms, survey software, and data analysis tools like SPSS or Excel is typically required. Excellent communication, empathy, and analytical thinking help researchers connect with users and translate findings into actionable insights. These skills are crucial for creating user-friendly products that meet real user needs and drive business success.

What is the difference between User Experience Researcher vs UX Designer?

AspectUser Experience ResearcherUX Designer
Primary FocusGathering user insights, conducting research, understanding user needsDesigning user interfaces, creating wireframes, developing visual layouts
Skills & CredentialsResearch methods, data analysis, user interviews, surveysDesign tools, prototyping, visual design, user flows
Work EnvironmentResearch teams, usability labs, user testing sessionsDesign teams, collaboration with developers and product managers
GoalsIdentify user needs, inform design decisions, improve user satisfactionCreate engaging, intuitive interfaces that meet user needs

While both roles focus on enhancing user experience, the User Experience Researcher primarily conducts research to gather insights about users, whereas the UX Designer focuses on creating the visual and interactive aspects of products. Both roles often collaborate closely to ensure the final product aligns with user needs and expectations.

What do you do as a UX researcher?

A UX researcher studies how users interact with products or services to identify their needs, preferences, and pain points. They conduct methods such as interviews, surveys, usability testing, and data analysis to inform design improvements and enhance user experience. Strong analytical skills and familiarity with research tools are essential in this role.

What are User Experience Researchers?

User Experience (UX) Researchers are professionals who study how users interact with products, services, or systems to understand their needs, behaviors, and challenges. They use a variety of qualitative and quantitative research methods, such as interviews, usability tests, and surveys, to gather insights about users. The findings from their research help design teams create more effective, user-friendly products. UX Researchers play a crucial role in ensuring that products meet user needs and provide a positive experience. Their work often involves close collaboration with designers, developers, and product managers.

What Does a User Experience Researcher Do?

A user experience researcher works in various industries to understand the interaction between a product or service and the targeted audience. In this position, your duties are to research user behavior, identify customers’ needs, and provide an analysis to improve the user experience (UX). You may use surveys, interviews, and other methods to test audience interaction and gather information. You then develop reports on how to improve a product or service to make it more user-friendly. Your responsibilities are to help a company understand what motivates consumers to choose a specific item or service and how to market these goods in a way that will increase sales.

Is UX a dead field?

User Experience (UX) is an active and evolving field focused on improving how users interact with products and services. UX researchers and designers are in demand across industries, and skills in user research, usability testing, and design tools remain valuable. The field continues to grow as digital products become more user-centered.

Is UI/UX still in demand in 2026?

User Experience Researchers continue to be in high demand as companies prioritize user-centered design to improve products and services. Skills in usability testing, prototyping, and familiarity with design tools like Figma or Adobe XD remain valuable, and the role is expected to grow with increasing digital transformation across industries.

Is UX a high paying job?

User Experience Researcher roles are generally well-compensated, especially with experience, specialized skills, and in competitive markets. Salaries can vary based on location, industry, and level of expertise, but UX research is considered a lucrative career path within the design and tech fields.

How do User Experience Researchers typically collaborate with designers and product managers throughout a product development cycle?

User Experience Researchers work closely with designers and product managers from the early ideation phase through to product launch. They conduct user studies to identify pain points and needs, then share actionable insights with the design team to inform wireframes and prototypes. Throughout development, they facilitate communication between stakeholders by presenting findings, leading workshops, and ensuring user feedback is integrated into product decisions. This cross-functional partnership helps create user-centric solutions and fosters continuous improvement.
More about User Experience Researcher jobs
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User Experience Researcher jobs near you
UX Researcher

UX Researcher

Jewelers Mutual Group

Raleigh, NC • On-site

Full-time

Retirement, PTO

Posted 5 days ago

Job description

SummaryAt Jewelers Mutual, our customers' needs are the foundation of everything we build. As we continue to expand our products and services, the ability to deeply understand our users becomes more critical than ever. To push innovation and dominate the competition, we must align design decisions with user insights to ensure our solutions not only meet but exceed customer expectations.
The UX Researcher is a pivotal role to bridge the gap between business goals and user needs. By bringing a data-driven understanding of our customers' behaviors, motivations, and pain points, this role will enable us to build products that deliver measurable business results while creating a seamless, user-centered experience. Investing in this role ensures that we add focus to solving real customer problems, driving innovation, and increasing customer satisfaction.
Why Jewelers MutualSince 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.
As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.
We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.
What You'll Do
Design Lab Operations
  • Set up and maintain the physical design lab space with necessary equipment and technology.
  • Schedule testing sessions and coordinate with internal teams and external participants.
  • Manage participant recruitment, screening, and compensation.
  • Ensure lab equipment (cameras, recording software, observation room) functions properly.
  • Maintain organized archives of test recordings and research materials.

Conduct User Research
  • Run moderated and unmoderated usability tests with prototypes and live products (both in-lab and remote).
  • Conduct user interviews to understand behaviors, workflows, and pain points.
  • Facilitate card sorting, tree testing, and other evaluative research methods.
  • Observe and document how users interact with designs in real-time.
  • Take detailed notes and compile video highlights from testing sessions.

Reporting & Collaboration
  • Create clear, concise reports summarizing usability findings and recommendations.
  • Present research findings to UX designers, product managers, and stakeholders.
  • Collaborate with designers to refine test plans and research protocols.
  • Work with the UX team to prioritize which designs need testing.
  • Maintain a research repository documenting past studies and findings.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You'll Bring
  • 2+ years of conducting UX research in-house.
  • Bachelor's degree or equivalent education/and or experience in UX research or similar will be considered.
  • Highly skilled in qualitative research methods.
  • Ability to think strategically regarding the application of data and research.
  • Strong problem-solving capabilities, turning constraints into opportunities.
  • Detail-oriented and able to work independently.
  • Ability to communicate research insights in compelling, memorable ways that drive clear action.
  • Ability to understand and relate to users' needs and perspectives
  • A talent for identifying opportunities in user flows.
  • Ability to forge strong partnerships with product managers, designers, and cross-functional stakeholders.
  • Ability to prioritize time between multiple projects, and be flexible, adapting to changing priorities.

Nice to Have
  • Direct experience conducting design research across different types of methodologies (qualitative, quantitative, exploratory, generative).

What We Offer You
  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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