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User Experience Researcher Jobs in Raleigh, NC (NOW HIRING)

Tata Consultancy Service Limited

Product Engineer

Cary, NC · On-site

$150K - $180K/yr

Key Responsibilities • Develop user experience strategies that align business goals, customer needs, and technology capabilities. • Conduct user research, stakeholder interviews, workshops, and ...

TEKsystems

Sr. Visual Designer

Raleigh, NC

$50 - $54/hr

Support a fast-moving environment where UX, research, AI experimentation, and visual design increasingly occur in parallel. Quality & Execution * Ensure every design marked ready for handoff is ...

Epic Games

Senior Technical UI Designer

Cary, NC · On-site

What You'll Do As an experienced Senior Technical UI Designer, you will work closely with UX Designers, UI Artists, and UI Engineers to implement UI systems and features. Much of our work starts ...

Varsity Tutors

Web Design Tutor

Raleigh, NC · Remote

$18 - $40/hr

Emphasizes the intersection of aesthetics and functionality and connects web design to brand identity, user experience research, and front-end development. * Curriculum Awareness & Adaptive ...

Varsity Tutors

Web Design Tutor

Chapel Hill, NC · Remote

$18 - $40/hr

Emphasizes the intersection of aesthetics and functionality and connects web design to brand identity, user experience research, and front-end development. * Curriculum Awareness & Adaptive ...

Varsity Tutors

Web Design Tutor

Durham, NC · Remote

$18 - $40/hr

Emphasizes the intersection of aesthetics and functionality and connects web design to brand identity, user experience research, and front-end development. * Curriculum Awareness & Adaptive ...

ReFiBuy.ai

Frontend Engineer

Raleigh, NC · On-site

Understanding of component composition, separation of concerns • Attention to Detail: UI/UX that ... Research → Find → Buy. Founded in 2025, the company is headquartered in Raleigh, USA, with a ...

TriMark Digital

CRO Strategist

Raleigh, NC · On-site

$79K - $91K/yr

... research-backed hypotheses rooted in customer psychology, behavioral science and performance data, ensuring every test has a clear objective and measurable success criteria. * Partner closely with UX ...

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All JobsUser Experience Researcher JobsUser Experience Researcher Jobs in Raleigh, NC

User Experience Researcher information

See Raleigh, NC salary details

$29.2K

$109.9K

$159.9K

How much do user experience researcher jobs pay per year?

As of Aug 23, 2026, the average yearly pay for user experience researcher in Raleigh, NC is $109,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $149,700.00 per year, depending on experience, location, and employer.

What is a user experience researcher?

User Experience (UX) Researchers are professionals who study how users interact with products, services, or systems to understand their needs, behaviors, and challenges. They use a variety of qualitative and quantitative research methods, such as interviews, usability tests, and surveys, to gather insights about users. The findings from their research help design teams create more effective, user-friendly products. UX Researchers play a crucial role in ensuring that products meet user needs and provide a positive experience. Their work often involves close collaboration with designers, developers, and product managers.

What does a user experience researcher do?

A user experience researcher works in various industries to understand the interaction between a product or service and the targeted audience. In this position, your duties are to research user behavior, identify customers’ needs, and provide an analysis to improve the user experience (UX). You may use surveys, interviews, and other methods to test audience interaction and gather information. You then develop reports on how to improve a product or service to make it more user-friendly. Your responsibilities are to help a company understand what motivates consumers to choose a specific item or service and how to market these goods in a way that will increase sales.

What are the key skills and qualifications needed to thrive as a user experience researcher, and why are they important?

To thrive as a User Experience Researcher, you need a strong understanding of research methodologies, human-centered design principles, and often a background in psychology, HCI, or a related field. Familiarity with tools such as usability testing platforms, survey software, and data analysis tools like SPSS or Excel is typically required. Excellent communication, empathy, and analytical thinking help researchers connect with users and translate findings into actionable insights. These skills are crucial for creating user-friendly products that meet real user needs and drive business success.

How do user experience researchers typically collaborate with designers and product managers throughout a product development cycle?

User Experience Researchers work closely with designers and product managers from the early ideation phase through to product launch. They conduct user studies to identify pain points and needs, then share actionable insights with the design team to inform wireframes and prototypes. Throughout development, they facilitate communication between stakeholders by presenting findings, leading workshops, and ensuring user feedback is integrated into product decisions. This cross-functional partnership helps create user-centric solutions and fosters continuous improvement.

What is the difference between User Experience Researcher vs UX Designer?

AspectUser Experience ResearcherUX Designer
Primary FocusGathering user insights, conducting research, understanding user needsDesigning user interfaces, creating wireframes, developing visual layouts
Skills & CredentialsResearch methods, data analysis, user interviews, surveysDesign tools, prototyping, visual design, user flows
Work EnvironmentResearch teams, usability labs, user testing sessionsDesign teams, collaboration with developers and product managers
GoalsIdentify user needs, inform design decisions, improve user satisfactionCreate engaging, intuitive interfaces that meet user needs

While both roles focus on enhancing user experience, the User Experience Researcher primarily conducts research to gather insights about users, whereas the UX Designer focuses on creating the visual and interactive aspects of products. Both roles often collaborate closely to ensure the final product aligns with user needs and expectations.

More about User Experience Researcher jobs

What are the most commonly searched types of User Experience Researcher jobs in Raleigh, NC?

The most popular types of User Experience Researcher jobs in Raleigh, NC are:

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For User Experience Researcher jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching User Experience Researcher jobs in Raleigh, NC look for?

The top searched job categories for User Experience Researcher jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for User Experience Researcher jobs?

Cities near Raleigh, NC with the most User Experience Researcher job openings:

User Experience Researcher jobs near you
Infographic showing various User Experience Researcher job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 4% Part Time, and 13% Contract. Highlights an 75% In-person, 9% Hybrid, and 16% Remote job distribution, with an average salary of $109,938 per year, or $52.9 per hour.

Digital Experience Designer

Civic Credit Union

Raleigh, NC • On-site

Full-time

Posted 19 days ago

Job description

Description:

CIVIC CULTURE

Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.


ABOUT THE POSITION

The Digital Experience Designer is responsible for identifying opportunities to improve and create intuitive, engaging, and accessible member and employee experiences across the Credit Union's digital channels and platforms. This role leverages user research, experience design, analytics, and rapid prototyping to solve usability challenges, optimize digital interactions, and deliver measurable improvements to the overall digital experience. This position will work closely with Product, Technology, Marketing and business stakeholders to design innovative, user-centered solutions across digital channels including online banking, mobile apps, websites, Salesforce and other internal tools. The Digital Experience Designer will deliver adaptive and creative solutions through best practices and emerging trends in user experience design and user interface technology.


NORMAL DAY-TO-DAY WORK

  1. Design end-to-end digital experiences, from discovery and research through wireframes, prototypes and high-fidelity designs.
  2. Partner with Product Owners, business stakeholders, and technology teams to translate member needs and business requirements into intuitive user experiences.
  3. Collaborate with Technology teams to ensure designs are feasible, scalable, and implemented with high quality.
  4. Collaborate with departmental teams, leadership and product team subject matter experts to ensure the creation and delivery of tailored experiences for the end user.
  5. Conduct user research, usability testing and journey mapping to inform design decisions.
  6. Create and maintain design artifacts including personas, user flows, journey maps, wireframes and design specifications.
  7. Conceptualize and communicate UX/UI design ideas to stakeholders of all levels within the organization.
  8. Analyze and monitor digital experiences to identify friction, usability issues, and opportunities for improvement.
  9. Provide guidance on the implementation of UX research methodologies in order to analyze and predict user behavior.
  10. Participate in Agile and interactive design processes, incorporating feedback from stakeholders and members.
  11. Work with Marketing and Brand teams to ensure visual consistency and alignment with the Credit Union’s brand standards.
  12. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.


JOB QUALIFICATIONS

Here are a few skills you MUST have to be qualified for this position.

  1. 4 – 6 years of design experience in a digital environment or related design experience.
  2. Excellent design skills with a solid grasp of experience design best practices and a deep understanding of mobile-first and responsive design.
  3. Experience with user interface design patterns and standard User-centered design methodologies across multiple platforms.
  4. Proficiency in programming languages such as HTML, CSS, jQuery, and JavaScript.
  5. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
  6. Ability to lift a minimum of 25 lbs. (file boxes, computer).
  7. Travel required on occasion.


Here are a few qualities we’d LIKE for you to have to make you more suited for this position.

  1. Experience with digital experiences for financial institutions, with a focus on online banking, mobile banking, CRM, or account opening platforms.
  2. Experience with platforms such as Alkami Digital Banking, fiVISION Instant Open, Salesforce Financial Services Cloud, Nautilus ECM, or similar enterprise digital products.
  3. BA/BS degree preferred.
  4. Knowledge of common visual design tools such as Figma, Invision, and others.


CONTACT US

If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:

Civic Human Resources

3600 Wake Forest Road, Raleigh, NC 27609

careers@civicfcu.org

Requirements:


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