ZipRecruiter

Log In

1

User Experience Program Manager Jobs in Redmond, WA

Apex Systems

UI/UX - UX Researcher III

Bellevue, WA · On-site

$87 - $101/hr

# UI/UX - UX Researcher IIIApply**Job#: 3045434**** **UI/UX - UX Researcher III**Location ... We offer an ESPP (employee stock purchase program) and a 401K program which allows you to ...

New

Holland America Group

UX Designer

Seattle, WA · On-site

The UX Designer will work closely with UX research, analytics, A/B testing teams, marketing, and ... solutions while managing multiple projects. Strong collaboration, critical thinking, and ...

next page

Showing results 1-20

All JobsUser Experience Program JobsUser Experience Program Manager JobsUser Experience Program Manager Jobs in Redmond, WA

User Experience Program Manager information

See Redmond, WA salary details

$84K

$134.5K

$175.8K

How much do user experience program manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for user experience program manager in Redmond, WA is $134,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,500.00 and $130,500.00 per year, depending on experience, location, and employer.

What does a user experience program manager do?

A User Experience (UX) Program Manager oversees projects and initiatives that improve the usability and satisfaction of digital products. They coordinate cross-functional teams—including designers, developers, and product managers—to ensure that user experience goals are met on time and within budget. Their responsibilities include setting project timelines, managing resources, and measuring the success of UX improvements. Ultimately, they serve as a bridge between stakeholders and UX teams to deliver products that delight users.

What are the key skills and qualifications needed to thrive as a user experience program manager?

To thrive as a User Experience Program Manager, you need a solid understanding of UX design principles, project management methodologies, and a background in design, human-computer interaction, or a related field. Familiarity with tools such as Jira, Asana, Figma, and UX research platforms, as well as certifications like PMP or Agile, are commonly required. Exceptional communication, stakeholder management, and leadership skills set outstanding candidates apart. These skills ensure seamless coordination between cross-functional teams, alignment of user needs with business goals, and successful delivery of impactful user experiences.

How does a user experience program manager typically collaborate with design and engineering teams to ensure project success?

A User Experience Program Manager acts as a bridge between design, engineering, and other cross-functional teams, ensuring alignment on project goals, timelines, and deliverables. They facilitate communication, manage stakeholder expectations, and help prioritize features based on user research and business objectives. Regular check-ins, collaborative workshops, and clear documentation are common practices to maintain momentum and address challenges early. This role requires balancing user needs with technical feasibility, making effective collaboration essential for delivering high-quality user experiences.

What is the difference between User Experience Program Manager vs User Experience Designer?

AspectUser Experience Program ManagerUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in UX, HCI, or related fields; certifications like PMP or UX certifications are commonUsually holds a degree in design, human-computer interaction, or related fields; certifications like NN/g or Adobe are beneficial
Work EnvironmentFocuses on managing multiple projects, coordinating teams, and aligning UX strategies across departmentsCenters on designing user interfaces, creating prototypes, and conducting user research
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with complex UX initiativesFound in design agencies, product teams, and companies emphasizing user-centered design

The User Experience Program Manager oversees multiple UX projects, coordinating teams and strategies, while the User Experience Designer focuses on creating and refining user interfaces and experiences. Both roles require UX knowledge but differ in scope and responsibilities.

What are popular job titles related to User Experience Program Manager jobs in Redmond, WA?

For User Experience Program Manager jobs in Redmond, WA, the most frequently searched job titles are:

What job categories do people searching User Experience Program Manager jobs in Redmond, WA look for?

The top searched job categories for User Experience Program Manager jobs in Redmond, WA are:

What cities near Redmond, WA are hiring for User Experience Program Manager jobs?

Cities near Redmond, WA with the most User Experience Program Manager job openings:

User Experience Program Manager jobs near you
Infographic showing various User Experience Program Manager job openings in Redmond, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $134,492 per year, or $64.7 per hour.

Sr. UX Designer, Network Systems, Amazon Customer Service

Amazon

Seattle, WA • On-site

Full-time

Re-posted 17 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,096 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers.


Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.
You'll do great in this role if you are:
- Passionate about creating elegant, simple to understand designs
- Able to balancing customer experience, business goals, and technical constraints
- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem
- Have advanced knowledge of emerging AI/ML applications in user experience
Key job responsibilities
- Lead end-to-end design for a brand new customer service tools, from concept to launch
- Partner with product, engineering, and research teams to deliver impactful solutions
- Lead design reviews and workshops to align stakeholders and drive decisions
- Create user interfaces that reveal meaningful patterns to users
- Develop and validate solutions through user research and iterative testing
- Build compelling narratives that connect customer insights to business opportunities
- Experiment with innovative tools and UX best practices to drive and define new ways of working
A day in the life
You'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.
About the team
The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope

The team works well together and makes time for relationship building - a good sense of humor is always appreciated.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply