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User Experience Moderator Jobs (NOW HIRING)

Forhyre

Community Manager & Moderator

New York, NY · Remote

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...

Rebag

Livestream Moderator

New York, NY · On-site

$30 - $35/hr

... experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing ... You understand how TikTok works: the culture, the comments, the pacing, and you're a regular user ...

Rebag

Livestream Moderator

New York, NY

$30 - $35/hr

... experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing ... You understand how TikTok works: the culture, the comments, the pacing, and you're a regular user ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...

OkWhen

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...

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User Experience Moderator information

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$30K

$113.1K

$164.5K

How much do user experience moderator jobs pay per year?

As of Jul 1, 2026, the average yearly pay for user experience moderator in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

Is being a moderator a stressful job?

User Experience Moderators often handle challenging content and user interactions, which can be stressful depending on the volume and nature of the issues they manage. The role requires strong communication skills and emotional resilience, especially when moderating sensitive or harmful material, but workload and support systems vary by organization.

What is a User Experience Moderator?

A User Experience Moderator is responsible for monitoring, evaluating, and improving the interactions users have with a digital product or service. They ensure that user feedback is collected and addressed, moderate online communities or forums, and help maintain a positive, safe, and efficient user experience. Their duties often include reviewing user-generated content, identifying usability issues, and collaborating with design and development teams to enhance the overall experience. User Experience Moderators play a key role in maintaining user satisfaction and trust.

What is the difference between User Experience Moderator vs Content Moderator?

AspectUser Experience ModeratorContent Moderator
Primary FocusEnsuring positive user interactions and usability of digital productsMonitoring and managing user-generated content for appropriateness
Skills & CertificationsUX design, user research, communication skillsContent policies, moderation tools, communication skills
Work EnvironmentTech companies, digital platforms, remote or office-basedSocial media, online communities, remote or office-based
Industry UsageWeb and app development, UX/UI teamsSocial media, online forums, community platforms

While both roles involve online interaction, a User Experience Moderator focuses on enhancing overall user experience and usability, whereas a Content Moderator concentrates on reviewing and managing user-generated content to maintain community standards.

How does a User Experience Moderator typically interact with product and design teams to improve user satisfaction?

User Experience Moderators frequently collaborate with product managers, designers, and developers to relay user feedback and highlight areas where users encounter challenges. They act as a bridge, ensuring that user concerns and suggestions are clearly communicated and considered in future updates. This collaboration often involves participating in regular team meetings, compiling user insights into actionable reports, and working together to prioritize improvements that will have the greatest impact on user satisfaction. Effective communication and a proactive approach are key to ensuring that user experience enhancements align with both user needs and business goals.

What are the key skills and qualifications needed to thrive as a User Experience Moderator, and why are they important?

To thrive as a User Experience Moderator, you need expertise in usability testing, user research, and analysis, often supported by a background in design, psychology, or human-computer interaction. Familiarity with UX research tools like UserTesting, Hotjar, or SurveyMonkey and content moderation platforms is typically required. Strong communication, critical thinking, and empathy help moderators provide constructive feedback and ensure a positive user environment. These skills and qualities are crucial for maintaining high-quality user experiences, addressing user concerns, and fostering safe, engaging digital communities.

How much does a moderator get paid?

The salary of a User Experience Moderator varies depending on the employer, location, and experience, but typically ranges from $15 to $25 per hour. Some positions may be salaried, especially in full-time roles, and may include benefits such as flexible schedules and training in moderation tools.

Is UX still in demand?

User Experience (UX) roles remain in high demand as companies prioritize user-centered design to improve product engagement and satisfaction. UX professionals with skills in research, wireframing, and familiarity with tools like Figma or Adobe XD are sought after across various industries, including tech, healthcare, and finance.

Is chat moderator a legit job?

A chat moderator is a legitimate job that involves monitoring online conversations to enforce community guidelines and ensure a safe environment. It often requires good communication skills, attention to detail, and familiarity with moderation tools; some positions may be remote and part-time or full-time.
What cities are hiring for User Experience Moderator jobs? Cities with the most User Experience Moderator job openings:
What states have the most User Experience Moderator jobs? States with the most job openings for User Experience Moderator jobs include:
What job categories do people searching User Experience Moderator jobs look for? The top searched job categories for User Experience Moderator jobs are:
User Experience Moderator jobs near you
Infographic showing various User Experience Moderator job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

Community Manager & Moderator

Forhyre

New York, NY • Remote

Full-time

Posted 17 days ago

Job description

Role: Community Manager & Moderator

Company: EB5Visa.io
Location: Remote / U.S. Based
Type: Full-Time

About EB5Visa.io


We are building the definitive digital hub for the EB-5 Investor Visa program. The EB-5 market is a multi-billion dollar industry historically plagued by opaque data, high-commission overseas brokers, and massive friction. EB5Visa.io is a data-driven, two-sided marketplace that replaces the chaotic network of middlemen with radical transparency. We provide high-net-worth global investors with free due diligence tools, while offering U.S. developers and immigration attorneys a compliant platform for direct lead generation.

We are looking for a highly empathetic, hyper-vigilant Community Manager to own the "Public Square" and "Private Vaults" of our platform.

The Role


As our Community Manager & Moderator, you are the voice of the platform and our first line of defense. You will manage a community of high-net-worth global investors who are navigating a highly stressful, multi-year immigration journey. Your dual mandate is to foster a supportive, deeply engaged peer-to-peer ecosystem while strictly enforcing SEC and USCIS compliance rules. You will ensure our forums remain a safe haven for education and due diligence.

What You Will Do (Core Responsibilities):

The Compliance Shield: Actively patrol public forums and community spaces to ensure compliance with SEC Regulation D (Rule 506b). You will swiftly identify and remove prohibited language or unauthorized activities.

Community Cultivation: Welcome new investors to the platform. Guide them toward our free utility tools and seamlessly connect them to verified educational resources.

Vibe & Tone Management: De-escalate panicked discussions. The EB-5 process is stressful, and investors often experience anxiety over visa bulletins and USCIS processing times. You will set a tone of calm, data-backed reassurance.

The Content Flywheel: Seed the community with high-value discussions. Summarize complex USCIS policy updates, share relevant news, and create weekly engagement polls to spark organic conversations.

The Product Feedback Loop: You are the ears of the company. You will track the most common anxieties, questions, and pain points within the community and report them directly to the product and engineering teams to help us build better features.

What We’re Looking For:

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit, Discord, or proprietary SaaS networks), ideally within the FinTech, LegalTech, Real Estate, or high-end consumer spaces.

Regulatory Awareness: You don't need to be an attorney, but you must possess a strong fundamental understanding of what constitutes financial/investment advice versus educational information.

High Emotional Intelligence (EQ): You are dealing with families making life-altering financial decisions. You know how to exhibit deep empathy while maintaining firm professional boundaries and enforcing platform rules.

Impeccable Written Communication: You write clearly, authoritatively, and warmly. You know how to craft a community guideline update that users will actually read and respect.

Crisis Management: You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of panicked questions regarding a regulatory change.

Why Join Us?

Real-World Impact: You are building a safe harbor for global professionals and families trying to navigate an overwhelming system. Your work directly protects them from fraud and anxiety.

Ground Floor Opportunity: As an early hire, you will define the culture, community guidelines, and moderation playbooks from day one.

Growth: Opportunity to build and lead a global trust and safety team as the platform scales.