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User Experience Moderator Jobs (NOW HIRING)

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Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...

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User Experience Moderator information

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$30K

$113.1K

$164.5K

How much do user experience moderator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for user experience moderator in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is a user experience moderator?

A User Experience Moderator is responsible for monitoring, evaluating, and improving the interactions users have with a digital product or service. They ensure that user feedback is collected and addressed, moderate online communities or forums, and help maintain a positive, safe, and efficient user experience. Their duties often include reviewing user-generated content, identifying usability issues, and collaborating with design and development teams to enhance the overall experience. User Experience Moderators play a key role in maintaining user satisfaction and trust.

How does a user experience moderator typically interact with product and design teams to improve user satisfaction?

User Experience Moderators frequently collaborate with product managers, designers, and developers to relay user feedback and highlight areas where users encounter challenges. They act as a bridge, ensuring that user concerns and suggestions are clearly communicated and considered in future updates. This collaboration often involves participating in regular team meetings, compiling user insights into actionable reports, and working together to prioritize improvements that will have the greatest impact on user satisfaction. Effective communication and a proactive approach are key to ensuring that user experience enhancements align with both user needs and business goals.

What are the key skills and qualifications needed to thrive as a user experience moderator, and why are they important?

To thrive as a User Experience Moderator, you need expertise in usability testing, user research, and analysis, often supported by a background in design, psychology, or human-computer interaction. Familiarity with UX research tools like UserTesting, Hotjar, or SurveyMonkey and content moderation platforms is typically required. Strong communication, critical thinking, and empathy help moderators provide constructive feedback and ensure a positive user environment. These skills and qualities are crucial for maintaining high-quality user experiences, addressing user concerns, and fostering safe, engaging digital communities.

What is the difference between User Experience Moderator vs Content Moderator?

AspectUser Experience ModeratorContent Moderator
Primary FocusEnsuring positive user interactions and usability of digital productsMonitoring and managing user-generated content for appropriateness
Skills & CertificationsUX design, user research, communication skillsContent policies, moderation tools, communication skills
Work EnvironmentTech companies, digital platforms, remote or office-basedSocial media, online communities, remote or office-based
Industry UsageWeb and app development, UX/UI teamsSocial media, online forums, community platforms

While both roles involve online interaction, a User Experience Moderator focuses on enhancing overall user experience and usability, whereas a Content Moderator concentrates on reviewing and managing user-generated content to maintain community standards.

What cities are hiring for User Experience Moderator jobs?

Cities with the most User Experience Moderator job openings:

What states have the most User Experience Moderator jobs?

States with the most job openings for User Experience Moderator jobs include:

What job categories do people searching User Experience Moderator jobs look for?

The top searched job categories for User Experience Moderator jobs are:

User Experience Moderator jobs near you
Infographic showing various User Experience Moderator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

Content Moderator - Spanish Bilingual

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)

El Segundo, CA • Remote

$134K/yr

Part-time

Posted 9 days ago

Job description

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
 
With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE, and DC Comics, among many others.

We are looking for content moderators to review and moderate user-generated content. As a Content Moderator, you will review and investigate visual and written content that violate our Community Guidelines. You must be detail-oriented, visual, and self-motivated.

  • This is a remote, part-time contract role.
Requirements
   Experience in user-generated content moderation
   Culturally aware of trends and pop culture in United States and Germany
    Spanish bilingual
   Self-starter and ahead of the game 
   Technically savvy and able to quickly learn new systems 
   High speed internet connection required
With approximately 155 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world's leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.
 
Join us and work with some of the biggest artists, IP, and fandoms in comics!
#WEBTOON
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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