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User Experience Moderator Jobs (NOW HIRING)

Diligente Technologies

GitHub Administrator

San Jose, CA · On-site

... moderator, and member), enterprise level, and team level, as well as for individual repositories ... Required Skills and Experience: * Demonstrated understanding of GitHub'''''s user authentication ...

Cross Border Talents

Customer Support / Work REMOTELY

$17.50 - $22.25/hr

Address customer inquiries, resolve issues, and ensure a positive experience. * Content Moderator : Monitor and review user-generated content across digital platforms, ensuring it complies with ...

TELUS Digital

Body Metrics Specialist

Las Vegas, NV · On-site

... Moderator to join our innovative user study. This is a unique opportunity to leverage your ... Proven experience conducting anthropometric measurements including: Height Weight Head ...

Bausch+Lomb Companies Inc.

$65/hr

Conduct usability testing such as planning, protocol development, data collection sheets, moderator ... Knowledge of user-centered design, and human factors, experience conducting risk analyses. quality ...

attn:

Community Manager

Los Angeles, CA

Serve as moderator for daily communications, responding promptly to questions and escalations ... Review and approve community messaging across member communications, user-generated content (UGC ...

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All JobsUser Experience Moderator Jobs

User Experience Moderator information

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$30K

$113.1K

$164.5K

How much do user experience moderator jobs pay per year?

As of Jul 1, 2026, the average yearly pay for user experience moderator in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

Is being a moderator a stressful job?

User Experience Moderators often handle challenging content and user interactions, which can be stressful depending on the volume and nature of the issues they manage. The role requires strong communication skills and emotional resilience, especially when moderating sensitive or harmful material, but workload and support systems vary by organization.

What is a User Experience Moderator?

A User Experience Moderator is responsible for monitoring, evaluating, and improving the interactions users have with a digital product or service. They ensure that user feedback is collected and addressed, moderate online communities or forums, and help maintain a positive, safe, and efficient user experience. Their duties often include reviewing user-generated content, identifying usability issues, and collaborating with design and development teams to enhance the overall experience. User Experience Moderators play a key role in maintaining user satisfaction and trust.

What is the difference between User Experience Moderator vs Content Moderator?

AspectUser Experience ModeratorContent Moderator
Primary FocusEnsuring positive user interactions and usability of digital productsMonitoring and managing user-generated content for appropriateness
Skills & CertificationsUX design, user research, communication skillsContent policies, moderation tools, communication skills
Work EnvironmentTech companies, digital platforms, remote or office-basedSocial media, online communities, remote or office-based
Industry UsageWeb and app development, UX/UI teamsSocial media, online forums, community platforms

While both roles involve online interaction, a User Experience Moderator focuses on enhancing overall user experience and usability, whereas a Content Moderator concentrates on reviewing and managing user-generated content to maintain community standards.

How does a User Experience Moderator typically interact with product and design teams to improve user satisfaction?

User Experience Moderators frequently collaborate with product managers, designers, and developers to relay user feedback and highlight areas where users encounter challenges. They act as a bridge, ensuring that user concerns and suggestions are clearly communicated and considered in future updates. This collaboration often involves participating in regular team meetings, compiling user insights into actionable reports, and working together to prioritize improvements that will have the greatest impact on user satisfaction. Effective communication and a proactive approach are key to ensuring that user experience enhancements align with both user needs and business goals.

What are the key skills and qualifications needed to thrive as a User Experience Moderator, and why are they important?

To thrive as a User Experience Moderator, you need expertise in usability testing, user research, and analysis, often supported by a background in design, psychology, or human-computer interaction. Familiarity with UX research tools like UserTesting, Hotjar, or SurveyMonkey and content moderation platforms is typically required. Strong communication, critical thinking, and empathy help moderators provide constructive feedback and ensure a positive user environment. These skills and qualities are crucial for maintaining high-quality user experiences, addressing user concerns, and fostering safe, engaging digital communities.

How much does a moderator get paid?

The salary of a User Experience Moderator varies depending on the employer, location, and experience, but typically ranges from $15 to $25 per hour. Some positions may be salaried, especially in full-time roles, and may include benefits such as flexible schedules and training in moderation tools.

Is UX still in demand?

User Experience (UX) roles remain in high demand as companies prioritize user-centered design to improve product engagement and satisfaction. UX professionals with skills in research, wireframing, and familiarity with tools like Figma or Adobe XD are sought after across various industries, including tech, healthcare, and finance.

Is chat moderator a legit job?

A chat moderator is a legitimate job that involves monitoring online conversations to enforce community guidelines and ensure a safe environment. It often requires good communication skills, attention to detail, and familiarity with moderation tools; some positions may be remote and part-time or full-time.
What cities are hiring for User Experience Moderator jobs? Cities with the most User Experience Moderator job openings:
What states have the most User Experience Moderator jobs? States with the most job openings for User Experience Moderator jobs include:
What job categories do people searching User Experience Moderator jobs look for? The top searched job categories for User Experience Moderator jobs are:
User Experience Moderator jobs near you
Infographic showing various User Experience Moderator job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.
Social Media Content Moderator - Onsite

Social Media Content Moderator - Onsite

Teleperformance

El Paso, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 184 frontline employees who took The Breakroom Quiz

44th of 72 rated call and contact centers

Job description

Overview
This position will be located on-site in El Paso, Texas location.
As a Social Media Content Moderator, you are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.
If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!
Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.
To apply, click "Apply Now" in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Your Career Starts Here
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Responsibilities
Your Responsibilities
  • Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always implement correct policies
  • Comply with the performance indicators or parameters defined by the specific client's operation
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
  • Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
  • Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information
  • Participate in continuous training programs established by the company for optimal development in the role
  • Comply with all the orders, instructions, procedures related and complementary to the role
  • Able to moderate traumatic, sensitive and potentially offensive content
  • Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
  • Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards

Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
  • Ability to WORK ON SITE at El Paso, Texas (Not an at-home position)
  • Experience navigating internet websites including social media, commercial websites, etc.
  • Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material.
  • Attention to detail.
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.
  • Predictable and reliable attendance.

Key Competencies:
  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure with resilience while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

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