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Used Car Service Advisor Jobs (NOW HIRING)

We are looking for a Used Car Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

We are looking for an experienced Used Car Service Technician to join our growing team! The right ... Communicate directly with Service Advisors and management regarding vehicle status and additional ...

We are looking for an experienced Used Car Service Technician to join our growing team! The right ... Communicate directly with Service Advisors and management regarding vehicle status and additional ...

We are looking for an experienced Used Car Service Technician to join our growing team! The right ... Communicate directly with Service Advisors and management regarding vehicle status and additional ...

Join Phillipsburg Easton-Honda as a Used Car Service Technician Phillipsburg Easton-Honda is seeking a skilled Used Car Service Technician to join our team in Phillipsburg, NJ. We value experience ...

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Used Car Service Advisor information

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$12

$25

$45

How much do used car service advisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for used car service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a used car service advisor do?

A Used Car Service Advisor acts as the main point of contact between customers and the service department at a dealership or repair shop specializing in pre-owned vehicles. They assess customer concerns, schedule maintenance or repair work, communicate with technicians, and explain recommended services to customers. Their goal is to ensure vehicles are serviced efficiently and customers are informed and satisfied with their experience. Used Car Service Advisors also help with estimates, warranty issues, and keeping service records up-to-date.

What are the key skills and qualifications needed to thrive as a used car service advisor?

To thrive as a Used Car Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management software, service scheduling systems, and diagnostic tools is often required. Excellent communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These skills ensure accurate service recommendations, efficient workflow, and high customer satisfaction in a competitive automotive environment.

What are some common challenges a used car service advisor faces, and how can I prepare to handle them?

Used Car Service Advisors often encounter challenges such as managing customer expectations regarding older vehicles, addressing unforeseen issues during repairs, and balancing the needs of the service department with customer satisfaction. To handle these challenges, strong communication skills are essential for explaining repair recommendations and costs clearly. Familiarity with common issues in used vehicles, along with efficient time management and problem-solving abilities, will help you excel in this dynamic environment.

What is the difference between Used Car Service Advisor vs Sales Associate?

AspectUsed Car Service AdvisorSales Associate
CredentialsCustomer service skills, automotive knowledge, possibly certificationsSales training, customer service skills
Work EnvironmentService department, repair shops, dealershipsShowroom, dealership floor
Employer & IndustryAuto dealerships, service centersAuto dealerships, retail stores
Search & Comparison IntentCustomer service, vehicle maintenance, repairVehicle sales, commissions, customer engagement

The Used Car Service Advisor primarily focuses on assisting customers with vehicle repairs and maintenance, ensuring service satisfaction. In contrast, a Sales Associate concentrates on selling vehicles and meeting sales targets. While both roles require strong customer service skills and automotive knowledge, their daily tasks and goals differ significantly within the dealership environment.

How do used car service advisors get paid?

Used car service advisors typically earn a combination of a base salary and commissions or bonuses based on the amount of work they generate or customer satisfaction. They may also receive incentives for upselling services and parts, with pay structures varying by dealership. Strong communication skills and product knowledge can influence earning potential.

How hard is it to be a used car service advisor at a dealership?

Being a used car service advisor at a dealership requires strong communication skills, knowledge of vehicle repairs, and customer service abilities. The role involves managing repair orders, explaining technical issues to customers, and working in a fast-paced environment, often with certification or training in automotive systems. Success depends on experience, problem-solving skills, and the ability to handle customer interactions professionally.

Who makes more money, car salesman or used car service advisor?

Generally, car salesmen tend to earn higher commissions and have the potential for higher overall income compared to used car service advisors, who typically earn a fixed salary plus some bonuses. Service advisors usually have a steady income, while salespeople's earnings depend heavily on sales performance and commissions.

What cities are hiring for Used Car Service Advisor jobs?

Cities with the most Used Car Service Advisor job openings:

What states have the most Used Car Service Advisor jobs?

States with the most job openings for Used Car Service Advisor jobs include:

What are popular job titles related to Used Car Service Advisor jobs?

For Used Car Service Advisor jobs, the most frequently searched job titles are:

Used Car Service Technician

Yorkville, NY

$24 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Used Car Service Technician

With an exceptional legacy passed on from its predecessors spanning all the way back to 1933, the LeadCar Honda Yorkville team brings a proven track record combined with an unmatched reputation for quality in the Yorkville, NY market area.

If you are ready to take your career to the next level, we are looking for an Automotive Used Car Service Technician to join our team. Apply today!

Earnings Potential:

The wage range for this role is $24.00 to $30.00 per hour. Hourly Wage is just one part of our total rewards package which additionally includes performance bonus for eligible roles, commissions, and competitive benefits. 

What We Offer - Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Benefit Insurance, including Life Insurance, Short and Long Term Disability Insurance, Accident Insurance, and more!
  • 401(K) Retirement Plan
  • Paid Time Off 
  • Paid Holidays
  • Employee Discounts
  • Employee Referral Program
  • Continued training through the Company and our manufacturer

Primary Responsibilities:

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and our manufacturer standards.
  • Diagnoses cause of any malfunction and performs repair. Communicates with the parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with the Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order. Road tests vehicles when required.
  • Participates in manufacturer sponsored training programs, schools and events. Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice Technicians as assigned. Reports machinery defects or malfunctions to direct supervisor.
  • Ensures that customers' cars are kept clean. Notifies the Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands, keeps abreast of, and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right to Know and other safety requirements.
  • Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management.
  • Completed other duties and projects as assigned.

Qualifications/Requirements:

  • Technical or trade school degree required or minimum three years of automotive repair experience required.
  • Technical aptitude displayed by ASE certification preferred.
  • Must be able to work on and repair multiple makes of vehicles.
  • Must have the ability to operate a wide variety of vehicles, both automatic and manual transmissions.
  • Must have manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely and efficiently.
  • Must be able to work successfully on a flat rate pay system. 
  • Travel to relevant training courses required.
  • A valid driver’s license with an acceptable driving record must be maintained for occasional travel requirements and essential job functions.

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing hr@leadcar.com.