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Used Car Service Advisor Jobs (NOW HIRING)

Bert Ogden Ford

Used Car Service Technician

Lyford, TX · On-site

We are looking for a Used Car Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Cook Ford

Used Car Service Technician

Texas City, TX

We are looking for an experienced Used Car Service Technician to join our growing team! The right ... Communicate directly with Service Advisors and management regarding vehicle status and additional ...

Cook Ford

Used Car Service Technician

Texas City, TX · On-site

We are looking for an experienced Used Car Service Technician to join our growing team! The right ... Communicate directly with Service Advisors and management regarding vehicle status and additional ...

Cook Ford

Used Car Service Technician

Texas City, TX · On-site

We are looking for an experienced Used Car Service Technician to join our growing team! The right ... Communicate directly with Service Advisors and management regarding vehicle status and additional ...

Schaumburg Kia

Used Car Service Technician

Schaumburg, IL · On-site

$2.0K/wk

Identify additional needed repairs and communicate clearly with service advisors and used car managers * Ensure all vehicles are safe, reliable, and ready for retail sale within required turnaround ...

Schaumburg Kia

Used Car Service Technician

Schaumburg, IL · On-site

$2.0K/wk

Identify additional needed repairs and communicate clearly with service advisors and used car managers * Ensure all vehicles are safe, reliable, and ready for retail sale within required turnaround ...

Schaumburg Kia

Used Car Service Technician

Schaumburg, IL · On-site

$2.0K/wk

Identify additional needed repairs and communicate clearly with service advisors and used car managers * Ensure all vehicles are safe, reliable, and ready for retail sale within required turnaround ...

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Used Car Service Advisor information

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$12

$25

$45

How much do used car service advisor jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for used car service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Can you make a lot of money as a service advisor?

Used car service advisors can earn a significant income through a combination of base salary and commissions based on repair orders and sales. Earnings vary depending on experience, location, and the dealership's compensation structure, with top performers often earning higher incomes. Strong communication skills and product knowledge can help increase earning potential in this role.

How to become a vehicle service advisor?

To become a vehicle service advisor, candidates typically need a high school diploma or equivalent and develop strong communication and customer service skills. Experience in automotive repair or sales can be beneficial, and some employers may prefer candidates with knowledge of automotive systems and tools. Certification is not mandatory but can enhance job prospects.

How are car service advisors paid?

Car service advisors are typically paid through a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and their ability to upsell additional services, with some earning incentives for meeting performance targets.

What are the key skills and qualifications needed to thrive as a Used Car Service Advisor, and why are they important?

To thrive as a Used Car Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management software, service scheduling systems, and diagnostic tools is often required. Excellent communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These skills ensure accurate service recommendations, efficient workflow, and high customer satisfaction in a competitive automotive environment.

What does a Used Car Service Advisor do?

A Used Car Service Advisor acts as the main point of contact between customers and the service department at a dealership or repair shop specializing in pre-owned vehicles. They assess customer concerns, schedule maintenance or repair work, communicate with technicians, and explain recommended services to customers. Their goal is to ensure vehicles are serviced efficiently and customers are informed and satisfied with their experience. Used Car Service Advisors also help with estimates, warranty issues, and keeping service records up-to-date.

What are some common challenges a Used Car Service Advisor faces, and how can I prepare to handle them?

Used Car Service Advisors often encounter challenges such as managing customer expectations regarding older vehicles, addressing unforeseen issues during repairs, and balancing the needs of the service department with customer satisfaction. To handle these challenges, strong communication skills are essential for explaining repair recommendations and costs clearly. Familiarity with common issues in used vehicles, along with efficient time management and problem-solving abilities, will help you excel in this dynamic environment.

What is the difference between Used Car Service Advisor vs Sales Associate?

AspectUsed Car Service AdvisorSales Associate
CredentialsCustomer service skills, automotive knowledge, possibly certificationsSales training, customer service skills
Work EnvironmentService department, repair shops, dealershipsShowroom, dealership floor
Employer & IndustryAuto dealerships, service centersAuto dealerships, retail stores
Search & Comparison IntentCustomer service, vehicle maintenance, repairVehicle sales, commissions, customer engagement

The Used Car Service Advisor primarily focuses on assisting customers with vehicle repairs and maintenance, ensuring service satisfaction. In contrast, a Sales Associate concentrates on selling vehicles and meeting sales targets. While both roles require strong customer service skills and automotive knowledge, their daily tasks and goals differ significantly within the dealership environment.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires strong communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for new entrants but manageable with experience and training.
What cities are hiring for Used Car Service Advisor jobs? Cities with the most Used Car Service Advisor job openings:
What states have the most Used Car Service Advisor jobs? States with the most job openings for Used Car Service Advisor jobs include:
Used Car Service Advisor jobs near you

Used Car Service Technician

Bert Ogden Ford

Lyford, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Job description

We are looking for a Used Car Service Technician to join our growing team! The right candidate will have a strong service technician background. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. 

By working at Bert Ogden Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Bert Ogden Family where we value service to each other and the world as much as to our customers!

Benefits:

  • Ford FAST Program - Transfer credits from other OEMs to streamline Ford certifications!

  • Health, Medical and Dental

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities and training

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • Flexible Work Schedule

  • Top Techs+ Dealership with Technician Benefits

Responsibilities:

  • Perform work specified on the repair order with efficiency and in accordance with dealership

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

  • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

  • Execute repairs under warranty to manufacturer specifications

Qualifications

  • 2+ years of Service Technician experience preferred

  • High school diploma or equivalent, 

  • Previous experience at a Ford dealership is preferred

  • C level qualifications, including Diagnostic, Electrical and Engine Repair

  • Dexterity, requiring a steady hand, excellent hand-eye coordination

  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

  • Excellent customer service skills and basic computer competencies

  • Positive, friendly attitude, along with an eagerness to improve

  • Enjoy working in a dynamic environment

  • Teammate with ability to collaborate with others effectively

  • Ability to learn new technology, repair and service procedures and specifications

  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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