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Used Car Service Advisor Jobs in Arizona (NOW HIRING)

Car Guys

Automotive Service Writer

Flagstaff, AZ · On-site

... advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer service advisor, car service writer, car service advisor, dealership service advisor, dealership ...

Car Guys Inc.

Automotive Service Writer

Flagstaff, AZ

$60K - $125K/yr

... advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer service advisor, car service writer, car service advisor, dealership service advisor, dealership ...

Coulter Buick GMC Tempe

USED CAR TECHNICIAN

Tempe, AZ · On-site

Communicate directly with the Service Advisor so that used car management are informed if any additional service is needed. Provide an estimate of time needed for additional repairs * Execute repairs ...

Coulter Buick GMC Tempe

USED CAR TECHNICIAN

Tempe, AZ · On-site

Communicate directly with the Service Advisor so that used car management are informed if any additional service is needed. Provide an estimate of time needed for additional repairs * Execute repairs ...

Jacksons Car Wash

Car Wash Service Advisor

Gilbert, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

SANDS MOTOR COMPANY

USED CAR SALES

Glendale, AZ

Discounts on products and services * Unique & Competitive Comp Plan * Monthly and yearly bonuses ... Perform high-quality and professional demonstrations of new/used vehicles * Follow-up with buyers ...

Jacksons Car Wash

Car Wash Service Advisor 2

Gilbert, AZ · On-site

$100K/yr

Car Wash Service Advisor (Sales) - Full-Time Earn $1,000-$1,500+/week | Top Performers $100K+ | Commission + Hourly Looking for a high-paying sales job with uncapped commission and real growth ...

Jacksons Car Wash

Car Wash Service Advisor 2

Gilbert, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

Jacksons Car Wash

Car Wash Service Advisor 2

Phoenix, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

Jacksons Car Wash

Car Wash Service Advisor 2

Gilbert, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

Jacksons Car Wash

Car Wash Service Advisor 2

Phoenix, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

Jacksons Car Wash

Car Wash Service Advisor 2

Peoria, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

Jacksons Car Wash

Car Wash Service Advisor 2

Phoenix, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

Jacksons Car Wash

Car Wash Service Advisor 2

Tempe, AZ · On-site

$100K/yr

Jacksons Car Wash Service Advisors earn an average of $1,000 - $1,500 per week and top team members earn more than $100,000 annually. Our Service Advisors help customers through their car wash ...

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Used Car Service Advisor information

What does a used car service advisor do?

A Used Car Service Advisor acts as the main point of contact between customers and the service department at a dealership or repair shop specializing in pre-owned vehicles. They assess customer concerns, schedule maintenance or repair work, communicate with technicians, and explain recommended services to customers. Their goal is to ensure vehicles are serviced efficiently and customers are informed and satisfied with their experience. Used Car Service Advisors also help with estimates, warranty issues, and keeping service records up-to-date.

What are the key skills and qualifications needed to thrive as a used car service advisor?

To thrive as a Used Car Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management software, service scheduling systems, and diagnostic tools is often required. Excellent communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These skills ensure accurate service recommendations, efficient workflow, and high customer satisfaction in a competitive automotive environment.

What are some common challenges a used car service advisor faces, and how can I prepare to handle them?

Used Car Service Advisors often encounter challenges such as managing customer expectations regarding older vehicles, addressing unforeseen issues during repairs, and balancing the needs of the service department with customer satisfaction. To handle these challenges, strong communication skills are essential for explaining repair recommendations and costs clearly. Familiarity with common issues in used vehicles, along with efficient time management and problem-solving abilities, will help you excel in this dynamic environment.

What is the difference between Used Car Service Advisor vs Sales Associate?

AspectUsed Car Service AdvisorSales Associate
CredentialsCustomer service skills, automotive knowledge, possibly certificationsSales training, customer service skills
Work EnvironmentService department, repair shops, dealershipsShowroom, dealership floor
Employer & IndustryAuto dealerships, service centersAuto dealerships, retail stores
Search & Comparison IntentCustomer service, vehicle maintenance, repairVehicle sales, commissions, customer engagement

The Used Car Service Advisor primarily focuses on assisting customers with vehicle repairs and maintenance, ensuring service satisfaction. In contrast, a Sales Associate concentrates on selling vehicles and meeting sales targets. While both roles require strong customer service skills and automotive knowledge, their daily tasks and goals differ significantly within the dealership environment.

How do used car service advisors get paid?

Used car service advisors typically earn a combination of a base salary and commissions or bonuses based on the amount of work they generate or customer satisfaction. They may also receive incentives for upselling services and parts, with pay structures varying by dealership. Strong communication skills and product knowledge can influence earning potential.

How hard is it to be a used car service advisor at a dealership?

Being a used car service advisor at a dealership requires strong communication skills, knowledge of vehicle repairs, and customer service abilities. The role involves managing repair orders, explaining technical issues to customers, and working in a fast-paced environment, often with certification or training in automotive systems. Success depends on experience, problem-solving skills, and the ability to handle customer interactions professionally.

Who makes more money, car salesman or used car service advisor?

Generally, car salesmen tend to earn higher commissions and have the potential for higher overall income compared to used car service advisors, who typically earn a fixed salary plus some bonuses. Service advisors usually have a steady income, while salespeople's earnings depend heavily on sales performance and commissions.

What cities in Arizona are hiring for Used Car Service Advisor jobs?

Cities in Arizona with the most Used Car Service Advisor job openings:

Used Car Service Advisor jobs near you

Automotive Service Writer

Flagstaff, AZ • On-site

Car Guys
See more jobs at Car Guysexternal

Other

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

Job description

CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career...contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
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*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer. #ZR

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