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Used Car Service Advisor Jobs (NOW HIRING)

Caruso Ford

Used Car Service Technician

Long Beach, CA · On-site

$25 - $40/hr

Communicate directly with the Service Advisor and Used Car Manager so that the Sales Department are informed if any additional service is needed. Provide an estimate of time needed for additional ...

Caruso Ford

Used Car Service Technician

Long Beach, CA

$25 - $40/hr

Communicate directly with the Service Advisor and Used Car Manager so that the Sales Department are informed if any additional service is needed. Provide an estimate of time needed for additional ...

Caruso Ford

Used Car Service Technician

Long Beach, CA · On-site

$25 - $40/hr

Communicate directly with the Service Advisor and Used Car Manager so that the Sales Department are informed if any additional service is needed. Provide an estimate of time needed for additional ...

Caruso Ford

Used Car Service Technician

Long Beach, CA

$25 - $40/hr

Communicate directly with the Service Advisor and Used Car Manager so that the Sales Department are informed if any additional service is needed. Provide an estimate of time needed for additional ...

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Used Car Service Advisor information

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$12

$25

$45

How much do used car service advisor jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for used car service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Can you make a lot of money as a service advisor?

Used car service advisors can earn a significant income through a combination of base salary and commissions based on repair orders and sales. Earnings vary depending on experience, location, and the dealership's compensation structure, with top performers often earning higher incomes. Strong communication skills and product knowledge can help increase earning potential in this role.

How to become a vehicle service advisor?

To become a vehicle service advisor, candidates typically need a high school diploma or equivalent and develop strong communication and customer service skills. Experience in automotive repair or sales can be beneficial, and some employers may prefer candidates with knowledge of automotive systems and tools. Certification is not mandatory but can enhance job prospects.

How are car service advisors paid?

Car service advisors are typically paid through a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and their ability to upsell additional services, with some earning incentives for meeting performance targets.

What are the key skills and qualifications needed to thrive as a Used Car Service Advisor, and why are they important?

To thrive as a Used Car Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management software, service scheduling systems, and diagnostic tools is often required. Excellent communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These skills ensure accurate service recommendations, efficient workflow, and high customer satisfaction in a competitive automotive environment.

What does a Used Car Service Advisor do?

A Used Car Service Advisor acts as the main point of contact between customers and the service department at a dealership or repair shop specializing in pre-owned vehicles. They assess customer concerns, schedule maintenance or repair work, communicate with technicians, and explain recommended services to customers. Their goal is to ensure vehicles are serviced efficiently and customers are informed and satisfied with their experience. Used Car Service Advisors also help with estimates, warranty issues, and keeping service records up-to-date.

What are some common challenges a Used Car Service Advisor faces, and how can I prepare to handle them?

Used Car Service Advisors often encounter challenges such as managing customer expectations regarding older vehicles, addressing unforeseen issues during repairs, and balancing the needs of the service department with customer satisfaction. To handle these challenges, strong communication skills are essential for explaining repair recommendations and costs clearly. Familiarity with common issues in used vehicles, along with efficient time management and problem-solving abilities, will help you excel in this dynamic environment.

What is the difference between Used Car Service Advisor vs Sales Associate?

AspectUsed Car Service AdvisorSales Associate
CredentialsCustomer service skills, automotive knowledge, possibly certificationsSales training, customer service skills
Work EnvironmentService department, repair shops, dealershipsShowroom, dealership floor
Employer & IndustryAuto dealerships, service centersAuto dealerships, retail stores
Search & Comparison IntentCustomer service, vehicle maintenance, repairVehicle sales, commissions, customer engagement

The Used Car Service Advisor primarily focuses on assisting customers with vehicle repairs and maintenance, ensuring service satisfaction. In contrast, a Sales Associate concentrates on selling vehicles and meeting sales targets. While both roles require strong customer service skills and automotive knowledge, their daily tasks and goals differ significantly within the dealership environment.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires strong communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for new entrants but manageable with experience and training.
What cities are hiring for Used Car Service Advisor jobs? Cities with the most Used Car Service Advisor job openings:
What states have the most Used Car Service Advisor jobs? States with the most job openings for Used Car Service Advisor jobs include:
Used Car Service Advisor jobs near you
Used Car Service Technician

Used Car Service Technician

Courtesy Nissan

Richardson, TX • On-site

$60K - $95K/yr

Full-time

Life, Retirement, PTO

Posted 21 days ago

Job description

Used Car Service Technician

The Nissan of Richardson is seeking to hire a skilled, experienced, and self-motivated Used Car Service Technician to our growing team! The Service Technician must be proficient in diagnosing repairs in all areas for various make and model vehicles, including but not limited to specialized components.

As a leading dealer group, we continue to provide the highest quality buying experience and we need you to accompany us and join our growing successful family! If you can compete in a fast-paced environment and the ability to achieve high standards, then apply today!

Role Responsibilities:

  • Examines, diagnoses, and evaluates the issues of the vehicle with the Shop Foreman/Service Advisor for communication to the customers. The Technician provides labor time estimations and repair details to the Service Advisor.
  • Restores transmissions and fuel components as required. The Technician manages cooling components and systems, such as engine cooling and air conditioners.
  • Proposes work procedures in cooperation with the Shop Foreman. The Technician assembles a story or document for customer repairs.
  • Ensures that vehicle longevity and functionality are maintained in a consistent manner. The Technician adheres to dealership policies regarding customer vehicle care and operations.

Job Requirements:

  • European experience preferred. Automotive Technician's knowledge/experience is REQUIRED. Pay is based on experience.
  • Certifications, licenses, and local registrations are required for the position.
  • Ability to understand and interpret documents such as safety regulations, operating, maintenance, and procedure manuals.
  • Flexible schedule
  • Wears appropriate safety equipment when in designated work area. Maintain a clean and tidy workspace in accordance with company regulations.

Job Benefits:

  • Full benefits package including company paid Life Insurance
  • 401K / ROTH options plus company matching.
  • Competitive pay with immense growth opportunities.
  • Paid Time Off after introductory period.
  • Onboarding process completed within days of applying!
  • Incentive-Driven Employee Retention Program

Job Type:

Full-time

We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.