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Used Car Service Advisor Jobs (NOW HIRING)

Team Gillman

Used Car Service Technician

Houston, TX · On-site

Team Gillman is hiring Used Car Service Technician for our Volkswagen location in the Humble ... Provide labor estimates to service advisor * Monitor repair time and update service advisor

Bert Ogden Ford

Used Car Service Technician

Lyford, TX · On-site

We are looking for a Used Car Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Village Ford Inc

Used Car Service Technician

Dearborn, MI · On-site

$21 - $25/hr

Used Car Service Technician What we offer: * A fun award-winning culture! * Monday - Friday, no weekends! * A comprehensive benefits package which includes Blue Cross medical, dental, vision, long ...

Gossett Kia

Used Car Technician

Memphis, TN

Our used car business is booming, we need an individual who has a Can-Do attitude to achieve ... Communicates directly with the Service Advisor so that customers can be informed if any additional ...

Gossett Kia

Used Car Technician

Memphis, TN

Our used car business is booming, we need an individual who has a Can-Do attitude to achieve ... Communicates directly with the Service Advisor so that customers can be informed if any additional ...

Gossett Kia

Used Car Technician

Memphis, TN

Our used car business is booming, we need an individual who has a Can-Do attitude to achieve ... Communicates directly with the Service Advisor so that customers can be informed if any additional ...

Gossett Kia

Used Car Technician

Memphis, TN · On-site

Our used car business is booming, we need an individual who has a Can-Do attitude to achieve ... Communicates directly with the Service Advisor so that customers can be informed if any additional ...

Gossett Kia

Used Car Technician

Memphis, TN

Our used car business is booming, we need an individual who has a Can-Do attitude to achieve ... Communicates directly with the Service Advisor so that customers can be informed if any additional ...

Bert Ogden Ford

Used Car Service Technician

Lyford, TX · On-site

We are looking for a Used Car Service Technician to join our growing team! The right candidate will ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

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Used Car Service Advisor information

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$12

$25

$45

How much do used car service advisor jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for used car service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Can you make a lot of money as a service advisor?

Used car service advisors can earn a significant income through a combination of base salary and commissions based on repair orders and sales. Earnings vary depending on experience, location, and the dealership's compensation structure, with top performers often earning higher incomes. Strong communication skills and product knowledge can help increase earning potential in this role.

How to become a vehicle service advisor?

To become a vehicle service advisor, candidates typically need a high school diploma or equivalent and develop strong communication and customer service skills. Experience in automotive repair or sales can be beneficial, and some employers may prefer candidates with knowledge of automotive systems and tools. Certification is not mandatory but can enhance job prospects.

How are car service advisors paid?

Car service advisors are typically paid through a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and their ability to upsell additional services, with some earning incentives for meeting performance targets.

What are the key skills and qualifications needed to thrive as a Used Car Service Advisor, and why are they important?

To thrive as a Used Car Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management software, service scheduling systems, and diagnostic tools is often required. Excellent communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These skills ensure accurate service recommendations, efficient workflow, and high customer satisfaction in a competitive automotive environment.

What does a Used Car Service Advisor do?

A Used Car Service Advisor acts as the main point of contact between customers and the service department at a dealership or repair shop specializing in pre-owned vehicles. They assess customer concerns, schedule maintenance or repair work, communicate with technicians, and explain recommended services to customers. Their goal is to ensure vehicles are serviced efficiently and customers are informed and satisfied with their experience. Used Car Service Advisors also help with estimates, warranty issues, and keeping service records up-to-date.

What are some common challenges a Used Car Service Advisor faces, and how can I prepare to handle them?

Used Car Service Advisors often encounter challenges such as managing customer expectations regarding older vehicles, addressing unforeseen issues during repairs, and balancing the needs of the service department with customer satisfaction. To handle these challenges, strong communication skills are essential for explaining repair recommendations and costs clearly. Familiarity with common issues in used vehicles, along with efficient time management and problem-solving abilities, will help you excel in this dynamic environment.

What is the difference between Used Car Service Advisor vs Sales Associate?

AspectUsed Car Service AdvisorSales Associate
CredentialsCustomer service skills, automotive knowledge, possibly certificationsSales training, customer service skills
Work EnvironmentService department, repair shops, dealershipsShowroom, dealership floor
Employer & IndustryAuto dealerships, service centersAuto dealerships, retail stores
Search & Comparison IntentCustomer service, vehicle maintenance, repairVehicle sales, commissions, customer engagement

The Used Car Service Advisor primarily focuses on assisting customers with vehicle repairs and maintenance, ensuring service satisfaction. In contrast, a Sales Associate concentrates on selling vehicles and meeting sales targets. While both roles require strong customer service skills and automotive knowledge, their daily tasks and goals differ significantly within the dealership environment.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires strong communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for new entrants but manageable with experience and training.
What cities are hiring for Used Car Service Advisor jobs? Cities with the most Used Car Service Advisor job openings:
What states have the most Used Car Service Advisor jobs? States with the most job openings for Used Car Service Advisor jobs include:
Used Car Service Advisor jobs near you

Used Car Service Technician

Team Gillman

Houston, TX

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Team Gillman is hiring Used Car Service Technician for our Volkswagen location in the Humble/Kingwood area. We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you'll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let's talk!

Job Responsibilities

  • Examine and diagnose vehicles
  • Discuss repairs with shop foreman or service advisor
  • Communicate additional service requests to service advisor
  • Plan work in cooperation with shop foreman
  • Provide labor estimates to service advisor
  • Monitor repair time and update service advisor
  • Maintain strict adherence to dealership policies on vehicle care and operation
  • Complete story and/or documentation for client repairs
  • Assist in mentoring technician trainees
  • Attend company and factory training
  • Keep current with factory technical bulletins
  • Understand and follow federal, state and local regulations (such as disposal of hazardous waste)

Education and/or Experience

  • High school diploma or GED (general equivalency diploma); 2 or more years related experience and/or training; or equivalent combination of education and experience.
  • Certificates, Licenses, Registrations
  • Operator Driver's License, State Inspection License, & ASE certifications.

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Full health benefits (medical, dental & vision)
  • Company Paid Life Insurance
  • VAC & Holiday Pay
  • 401k Retirement savings plan with company match
  • Employee discounts
  • Drug Free Work Environment
  • Equal Opportunity Employer

About Our Dealership (Team Gillman)

Since 1938 and with over 81 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank's son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay's son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru, Mazda Chevy and Volkswagen. Success has not altered the organization's founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

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