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Urgently Hiring Customer Success Jobs (NOW HIRING)

Clark

Founding Customer Success Manager

Manhattan, NY · On-site

The Role We are hiring Customer Success Managers to own customer health, renewals, and adoption across Clark's live customer base. You will work closely with the Head of Customer Success, Audit ...

Clark

Founding Customer Success Manager

New York, NY · On-site

$125K - $155K/yr

The Role We are hiring Customer Success Managers to own customer health, renewals, and adoption across Clark's live customer base. You will work closely with the Head of Customer Success, Audit ...

MVT Holdings

$16/hr

Mesilla Valley Transportation is hiring Customer Success Specialist to support the Extended Coverage Team (ECT) in El Paso, TX! The Customer Success Specialist is responsible for efficiently and ...

Box

Customer Success Manager

San Francisco, CA · On-site

We're hiring Customer Success Managers based in the San Francisco area to own a book of Mid-Market accounts, drive adoption, and partner with customers to deliver measurable outcomes. You'll bring ...

Right at Home

Caregiver Urgently Hiring

Albuquerque, NM · On-site

$16 - $18/hr

) URGENTLY HIRING CAREGIVERS - APPLY TODAY! Caregiver - Be Someone's Hero Every Day Ready for a job ... No problem-we provide paid training to set you up for success! At Right at Home, caregiving isn't ...

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Urgently Hiring Customer Success information

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How much do urgently hiring customer success jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for urgently hiring customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What does 'Urgently Hiring Customer Success' mean?

'Urgently Hiring Customer Success' refers to companies actively seeking to fill positions in their customer success teams as soon as possible. Customer success professionals help clients get the most value from a company's products or services, ensuring satisfaction and retention. These roles often involve onboarding new customers, providing support, and identifying opportunities for clients to achieve their goals. The 'urgently hiring' designation signals a high demand for candidates who can start quickly and contribute to customer satisfaction and business growth.

How does a customer success role typically collaborate with other departments to improve the customer experience?

Customer Success professionals frequently work cross-functionally with teams such as Sales, Product, and Support to ensure customer needs are met and feedback is acted upon. For example, they may relay customer insights to the Product team to influence feature development or work with Support to proactively address potential issues. Regular collaboration and communication are essential in this role, as it enables a seamless customer journey and helps build long-term client relationships. This teamwork-driven environment also provides opportunities to learn from different departments and expand your skills.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To thrive as a Customer Success professional, you need strong communication abilities, problem-solving skills, and a background in customer service or account management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms like Salesforce or HubSpot and experience using analytics or ticketing systems are commonly required. Exceptional interpersonal skills, empathy, and adaptability help build trusted client relationships and resolve issues effectively. These skills and qualities ensure customer satisfaction, foster long-term loyalty, and contribute to business growth.

What is the difference between Urgently Hiring Customer Success vs Customer Support Specialist?

AspectUrgently Hiring Customer SuccessCustomer Support Specialist
CredentialsRelevant experience in customer success, sometimes certifications in customer relationship managementOften similar credentials, including customer service experience and basic technical knowledge
Work EnvironmentProactive engagement with clients, strategic account management, and retention focusReactive support, troubleshooting, and resolving customer issues
Industry UsageCommon in SaaS, tech, and subscription-based industriesWidespread across various industries including retail, telecom, and tech

Urgently Hiring Customer Success roles focus on proactive client engagement, retention, and strategic account management, often requiring experience in customer success. Customer Support Specialists primarily handle reactive troubleshooting and issue resolution. While both roles require strong communication skills, Customer Success emphasizes relationship building, whereas Customer Support centers on technical problem-solving.

What cities are hiring for Urgently Hiring Customer Success jobs?

Cities with the most Urgently Hiring Customer Success job openings:

What are the most commonly searched types of Customer Success jobs?

The most popular types of Customer Success jobs are:

What states have the most Urgently Hiring Customer Success jobs?

States with the most job openings for Urgently Hiring Customer Success jobs include:

Urgently Hiring Customer Success jobs near you
Infographic showing various Urgently Hiring Customer Success job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Manager

Infobahn SoftWorld Inc

Santa Clara, CA • On-site

Contractor

Re-posted 10 days ago

Job description

WE ARE HIRING: Customer Success Manager & Senior Customer Success Manager 

Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship builders and orchestration leads to join our Customer Success team in Santa Clara, CA (Onsite)!

We are expanding our team across two strategic seniority levels:

  • Customer Success Manager (CSM): 3+ years of professional services or business support experience. Focuses on seamless onboarding execution, predefined success tracking, and linking core business objectives to the customer journey.

  • Senior CSM: 7+ years of related work experience. Leads high-complexity, high-visibility customer portfolios, coordinates cross-ecosystem escalation resolutions, and actively architects brand-new success plays for the organization.

What You'll Do:

  • Serve as the primary point of contact and orchestration lead for customer impact packages and platform features.

  • Own the Customer Impact Plan, overseeing delivery timelines and driving client action through a deep understanding of adoption metrics.

  • Partner with clients to ensure technical health, license utilization, and maximum return on investment (ROI).

  • Act as an internal customer advocate, collaborating with internal Sales, Product, and Support teams to mitigate critical risks.

Qualifications:

  • 3+ or 7+ years of experience in professional services, customer success, or related enterprise software support.

  • Strategic tech-industry knowledge with comfort learning and explaining cloud-based software or platform capabilities.

  • Highly organized with a proven ability to manage multiple customer portfolios and priorities simultaneously.

  • Platform accreditations or technical certifications are a major plus.

  • Familiarity utilizing AI tools to streamline workflows and generate customer insights.

Thanks

Sri Vardhan

Vardhans@infobahnsw.com

Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996

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