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Urban Hardware Jobs (NOW HIRING)

Urban Health Plan

Help Desk Associate I

Bronx, NY · On-site

$51K - $56K/yr

Performs basic hardware and software installations. * Follows up on outstanding request and ensures ... At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the ...

Urban Health Plan

Help Desk Associate I

Bronx, NY · On-site

$51K - $56K/yr

Performs basic hardware and software installations. * Follows up on outstanding request and ensures ... At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the ...

Urban Health Plan

Help Desk Associate I

Bronx, NY

$51K - $56K/yr

Performs basic hardware and software installations. * Follows up on outstanding request and ensures ... At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

Urban Sky is a venture-backed aerospace startup on a mission to pioneer humanity's routine, easy ... Provide Tier 1 and Tier 2 IT support for employees, including troubleshooting hardware, software ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

Urban Sky is a venture-backed aerospace startup focused on providing access to the stratosphere ... troubleshooting hardware, software, and connectivity issues • Support Windows and macOS ...

Urban Health Plan, Inc

Help Desk Associate I

Bronx, NY · On-site

$51K - $56K/yr

Performs basic hardware and software installations. * Follows up on outstanding request and ensures ... At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the ...

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Urban Hardware information

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How much do urban hardware jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for urban hardware in the United States is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an urban hardware store manager?

To thrive as an Urban Hardware Store Manager, you need strong retail management experience, product knowledge of hardware supplies, and often a background in inventory control or business administration. Familiarity with point-of-sale (POS) systems, inventory management software, and basic safety certifications is typically required. Excellent customer service, leadership, and problem-solving skills help you effectively manage staff and meet diverse customer needs. These abilities are vital for ensuring smooth store operations, high customer satisfaction, and profitable business growth in a competitive urban market.

What are some typical challenges faced by professionals working in urban hardware retail, and how can they be effectively managed?

Professionals in urban hardware retail often navigate challenges such as high customer volume, limited storage space, and sourcing inventory to meet diverse urban needs. Managing these challenges requires strong organizational skills, adaptability, and excellent customer service. Building relationships with suppliers, streamlining inventory management, and staying updated on local building regulations can help ensure success in this fast-paced environment. Collaborative teamwork and clear communication with both customers and colleagues are also key to efficiently handling daily responsibilities.

What is the difference between Urban Hardware vs Hardware Store Associate?

AspectUrban HardwareHardware Store Associate
Required CredentialsHigh school diploma; some certifications in tools or constructionHigh school diploma; on-the-job training
Work EnvironmentRetail store, urban setting, customer service focusRetail store, various locations, customer interaction
Employer & Industry UsageSpecialty hardware stores, urban construction projectsLarge retail chains, general hardware stores
Common Search & ComparisonUrban HardwareHardware Store Associate

Urban Hardware and Hardware Store Associate roles both involve retail customer service in hardware stores. Urban Hardware typically refers to specialized stores serving urban construction needs, requiring specific certifications and a focus on urban projects. Hardware Store Associates work in general retail hardware stores, providing customer assistance across a broad product range. While both roles share similar environments, Urban Hardware positions often demand more specialized knowledge related to urban construction materials and tools.

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Cities with the most Urban Hardware job openings:

What states have the most Urban Hardware jobs?

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Urban Hardware jobs near you
Infographic showing various Urban Hardware job openings in the United States as of September 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $51,154 per year, or $24.6 per hour.

Help Desk Associate I

Bronx, NY • On-site

Urban Health Plan
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Urban Health Planexternal

$51K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Urban Health Plan rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary:
As a member of our MIS/IT division, the Help Desk Associate I is responsible for handling inquiries and troubleshooting hardware, software, and network issues. We are seeking a dynamic individual to join the department who has a commitment to customer services for our users. This position is stationed onsite in the Bronx, NY.

Minimum Qualifications:
  • High School Diploma or GED is required
  • 1-2 years of experience working in an IT/Help Desk Environment in Microsoft OS environment.
  • Bilingual Spanish/English, a plus
  • Proven track record of success in providing an excellent customer service experience. Excellent interpersonal skills, a must.
  • Preferred Knowledge: Mitel, ECW, Sophos
  • Preferred Certifications: A+
  • Customer Service Skills

Key Duties:
  • Handles phone and email inquires, troubleshooting and managing hardware, software and new requests
  • Verifies consistency of configurations and desired state. 
  • Performs basic hardware and software installations.
  • Follows up on outstanding request and ensures timely resolution
  • Assist users in password changes
  • Documents and updates all request in the ticketing system.
  • Removes, replaces and installs hardware equipment.
  • Other duties as assigned. 

Work Environment Type, Location, and Schedule:
Onsite, Monday through Friday, 8 am to 5 pm. Occasional Saturday shifts on rotating/as-needed basis.

Starting Compensation: Minimum: $51,560 annually; Maximum: $56,560 annually contingent on established years of experience in IT

As a full time associate at Urban Health Plan, you'll enjoy:
  • Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
  • Dental, Vision, and prescription Coverage 
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Programs
  • Employee Assistant Programs
  • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
  • Fitness Discounts and Perks through our medical plan
  • $50,000 term life Insurance
 
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. 
 
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Education:High School Diploma or GEDEmployment Type: FULL_TIME

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