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MULTI-UNIT DIRECTOR OF OPERATIONS – UPSCALE RESTAURANTS

Charlotte, NC
$110,000–$130,000 Base Salary + Performance Bonus

You’ve built successful teams, developed General Managers, improved restaurant performance, and proven that you can lead more than one location. But you may be ready for something different—a role with less corporate distance, a manageable local footprint, and a genuine opportunity to influence how the business operates.

This Multi-Unit Director of Operations position offers exactly that.

You will oversee five established restaurants located within the Charlotte market. The portfolio includes several distinctive upscale and polished-casual concepts, giving you the opportunity to lead restaurants with individual personalities rather than managing a collection of identical units.

This is an opportunity to remain close to the operation, know your leaders, and see the impact of your decisions firsthand.

WHAT’S IN IT FOR YOU

• $110,000–$130,000 base salary plus performance bonus
• Restaurants concentrated within the Charlotte market
• A diverse portfolio of upscale and polished-casual concepts
• A highly visible position working closely with senior leadership
• The ability to influence operations, leadership development, culture, and performance
• An opportunity to lead experienced restaurant managers—not manage every shift for them
• A role where strong ideas, sound judgment, and operational experience will be valued

THE OPPORTUNITY

You will lead and develop the General Managers responsible for five restaurants while maintaining the individual identity and guest experience of each concept.

Your success will be measured by the strength of your leaders and the performance of your restaurants. You

will have the opportunity to:

• Build confident, accountable General Managers
• Strengthen leadership teams and create succession plans
• Improve sales, profitability, labor, food cost, retention, and guest satisfaction
• Raise hospitality and culinary standards across the portfolio
• Identify operational challenges and implement practical solutions
• Create consistency where it matters while preserving what makes each restaurant distinctive
• Partner with senior leadership on business performance and long-term strategy
• Stay visible and connected without becoming the acting General Manager of every location

WHO WILL THRIVE HERE

This role is designed for an accomplished restaurant operator who still enjoys being in the restaurants but is ready to lead through other leaders. You know how to evaluate a business beyond the numbers. You notice the condition of the restaurant, the energy of the team, the quality of the food, the confidence of the managers, and the way guests are treated. You can identify what needs to change and gain the trust required to make that change last.

Qualifications:

• 5+ years of Proven multi-unit restaurant leadership experience
• Experience overseeing and developing multiple General Managers
• A strong background in upscale, polished-casual, or high-volume full-service restaurants
• Working knowledge of both front-of-house and back-of-house operations
• Demonstrated success improving financial and operational performance
• Strong P&L, labor, food-cost, and sales-building experience
• A leadership style that combines accountability with coaching and development
• The presence and communication skills to work effectively with restaurant teams and senior leadership

If you are ready for a locally focused multi-unit position with competitive compensation, meaningful responsibility, and the opportunity to help shape the performance of an established restaurant portfolio, we would like to speak with you.

Apply today for confidential consideration. All qualified inquiries will be handled discreetly.

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