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Ups Store Associate Jobs (NOW HIRING)

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV · On-site

$13.75 - $15.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for ups store associate in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What key skills and qualifications are needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What are UPS Store Associates?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
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Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

The UPS Store Retail Associate - PM Shift

TUPSS 2, Inc.

Austin, TX • On-site

$17/hr

Part-time

PTO

Re-posted 6 days ago

Job description

Location: 34th Street


The UPS Store Associate is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.

The ideal associate has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part-time with shift availability in the afternoon (1:30pm-7:00pm) and weekend shifts are required (9:00AM-5:00PM).

This role offers opportunities to grow into full‑time and leadership positions while working in a supportive, customer‑focused environment.

Compensation: $17.00 / hour based on experience.

This application is for consideration at the following location:

1101 W 34th St


We look forward to hearing from you!

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries

Willingness to complete Notary certification and provide notary services to customers.

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer's shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions, and industry trends

Operates all equipment, software, and devices in an expert fashion and is willing to teach others

Maintains a clean, organized, and safe working environment

Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required

Previous retail customer service experience preferred

Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency)

Outstanding phone skills and communication skills (verbal, written, spelling, math)

Prompt, dependable, and responsible

Able to safely lift 40+ pounds

Willing and able to work 15-30 hours per week

BENEFITS

Weekly paychecks

Flexible work hours

Paid Time Off (PTO)

Paid Holidays

Formal on‑the‑job training program

Opportunities for career growth into full‑time and leadership roles

SCHEDULE

We have shorter retail hours: 8:00 AM – 7:00 PM (Mon–Fri), 9:00 AM – 5:00 PM (Sat–Sun)

Shifts available: afternoon (1:30 PM – 7:00 PM), weekends (9:00 AM – 5:00 PM)

We are looking for team members must be available to cover closing shifts, and weekend shifts as needed.


Apply Today

We’re excited to build a dependable, customer‑focused team at The UPS Store. If you’re ready to grow your career, provide excellent service, and become an expert in our products and solutions, we look forward to hearing from you!