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Ups Store Associate Jobs in Cary, NC (NOW HIRING)

The UPS Store #6214

Full time center associate

Raleigh, NC · On-site

$14.50 - $16/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #6214

Full time center associate

Raleigh, NC

$14.50 - $16/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #6214

Full time center associate

Raleigh, NC

$14.50 - $16/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #6214

Full time center associate

Raleigh, NC · On-site

$14.50 - $16/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #6214

Full time center associate

Raleigh, NC

$14.50 - $16/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

See Cary, NC salary details

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$14

$16

How much do ups store associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ups store associate in Cary, NC is $14.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $15.58 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What are popular job titles related to Ups Store Associate jobs in Cary, NC?

For Ups Store Associate jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Ups Store Associate jobs in Cary, NC look for?

The top searched job categories for Ups Store Associate jobs in Cary, NC are:

What cities near Cary, NC are hiring for Ups Store Associate jobs?

Cities near Cary, NC with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Cary, NC as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,394 per year, or $14.6 per hour.

Full or Part-Time Shipping & Customer Service Associate

THE UPS STORE

Raleigh, NC

$13 - $15/hr

Full-time, Part-time

Re-posted 26 days ago

The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 650 frontline employees who took The Breakroom Quiz

461st of 739 rated retailers

Job description

We are seeking a dedicated Full or Part-Time Shipping & Customer Service Associate to join our team at The UPS Store in Raleigh, NC. This position offers an outstanding opportunity to deliver exceptional service to customers while supporting daily shipping and operational activities in a fast-paced retail environment. Compensation ranges from $13.00 to $15.00 per hour, paid bi-weekly.

Responsibilities
  • Deliver exceptional customer service by assisting with shipping, packaging, and mail services.
  • Accurately and efficiently process shipments, ensuring compliance with USPS, UPS, FedEx, and other carrier regulations.
  • Promptly and professionally address customer inquiries and resolve any issues.
  • Maintain an organized, clean, and safe workspace, including stocking supplies and managing inventory.
  • Provide support for additional retail services such as printing, copying, and mailbox rentals as needed.
  • Collaborate effectively with team members to ensure smooth daily operations and outstanding customer experiences.
  • Continuously practice attentive listening with customers, team members, and leadership.
  • Take full ownership of customers' shipping needs by offering suitable solutions.
  • Actively learn about all products, services, alternative solutions, and industry trends to enhance expertise.
  • Operate all equipment, software, and devices proficiently and be willing to assist in training others.
  • Perform other duties as assigned to support the team and business objectives.
Requirements
  • High school diploma or GED is required.
  • Previous experience in customer service or retail is preferred.
  • Strong computer skills, including proficiency with Microsoft Office and Adobe Suites, with basic familiarity with shipping software considered a plus.
  • Excellent verbal and written communication skills, including strong spelling and mathematical abilities.
  • Outstanding phone etiquette and a friendly, approachable demeanor.
  • Ability to multitask, prioritize responsibilities, and perform efficiently in a fast-paced environment.
  • Reliable, punctual, detail-oriented, and positive individual with the ability to lift 40+ pounds.
Benefits
  • Competitive hourly wage ranging from $13.00 to $15.00, paid bi-weekly.
  • Flexible scheduling options for full-time or part-time availability.
  • Opportunities for professional growth and development within The UPS Store network.
  • A supportive and collaborative work environment focused on teamwork and delivering exceptional customer satisfaction.
About the Company

The UPS Store is a renowned provider of retail shipping, postal, and business services nationwide. As a franchise separate from UPS, we are committed to delivering exceptional value by combining personalized service with innovative solutions. Join our team in Raleigh, NC, and become part of a company that upholds integrity, professionalism, and community engagement.

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What The UPS Store employees say

Pay

Benefits

Hours and flexibility

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About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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