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Ups Store Associate Jobs in Tennessee (NOW HIRING)

The Ups Store

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Store Associate - The UPS Store

Franklin, TN · On-site

$16 - $17/day

The UPS Store in Franklin, TN is looking for a dependable, customer-focused Assistant Store Manager to help lead daily operations and provide excellent customer service in a fast-paced retail ...

The Ups Store

Be Seen First

Store Associate - The UPS Store

Franklin, TN · On-site

$16 - $17/day

The UPS Store in Franklin, TN is looking for a dependable, customer-focused Assistant Store Manager to help lead daily operations and provide excellent customer service in a fast-paced retail ...

The UPS Store

Store Associate

Franklin, TN

$13.50/hr

Join Our Team as a Store Associate! Looking for a role where you can connect with customers, stay active, and be part of a supportive team? We're hiring a Store Associate at our conveniently located ...

The UPS Store #3755

Full-Time Center Associate

Sevierville, TN · On-site

$13.25 - $17.75/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #6461

Full-Time Center Associate

Knoxville, TN · On-site

$15 - $20/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #6461

Full-Time Center Associate

Knoxville, TN · On-site

$14.25 - $15.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for ups store associate in Tennessee is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $15.29 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What are popular job titles related to Ups Store Associate jobs in Tennessee?

For Ups Store Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Ups Store Associate jobs in Tennessee look for?

The top searched job categories for Ups Store Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Ups Store Associate jobs?

Cities in Tennessee with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,778 per year, or $14.3 per hour.

Store Associate - The UPS Store

Franklin, TN • On-site

The Ups Store
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

457th of 738 rated retailers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about The Ups Storeexternal

$16 - $17/day

Full-time

Posted 5 days ago

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Job description

The UPS Store in Franklin, TN is looking for a dependable, customer-focused Assistant Store Manager to help lead daily operations and provide excellent customer service in a fast-paced retail environment.

The Assistant Manager will support store operations, supervise team members, assist customers with shipping and business service needs, and help maintain a positive and productive workplace.

Responsibilities:
• Deliver outstanding customer service to every customer
• Assist with opening and closing store operations
• Support and supervise team members during shifts
• Handle shipping, packing, printing, mailbox, and retail service transactions
• Resolve customer concerns professionally and efficiently
• Maintain store organization, cleanliness, and inventory levels
• Help train and motivate staff
• Ensure accuracy with POS transactions and daily reports
• Assist the Store Manager with operational and sales goals

Qualifications:
• Previous retail, customer service, or management experience preferred
• Strong communication and leadership skills
• Ability to multitask in a fast-paced environment
• Reliable, organized, and detail-oriented
• Comfortable lifting packages up to 50 lbs
• Experience with shipping or print services is a plus

We offer a supportive work environment, opportunities for growth, and the chance to be part of a locally owned business that values its team members and customers.

Company Description

The UPS Store in Franklin, TN is a locally owned and operated business offering shipping, packing, printing, mailbox, and business services to the community. We pride ourselves on excellent customer service, a positive work environment, and helping both our customers and employees succeed.

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

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