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Ups Store Associate Jobs in Tennessee (NOW HIRING)

Join Our Team as a Store Associate! Looking for a role where you can connect with customers, stay active, and be part of a supportive team? We're hiring a Store Associate at our conveniently located ...

Full-Time Center Associate

Knoxville, TN

$14.25 - $15.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Knoxville, TN · On-site

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Full-Time Center Associate

Knoxville, TN

$14.25 - $15.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Knoxville, TN · On-site

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

See Tennessee salary details

$9

$14

$16

How much do ups store associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for ups store associate in Tennessee is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $15.29 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What are popular job titles related to Ups Store Associate jobs in Tennessee? For Ups Store Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Ups Store Associate jobs in Tennessee look for? The top searched job categories for Ups Store Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Ups Store Associate jobs? Cities in Tennessee with the most Ups Store Associate job openings:
Infographic showing various Ups Store Associate job openings in Tennessee as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,778 per year, or $14.3 per hour.

Store Associate

The UPS Store

Franklin, TN

$13.50/hr

Part-time

PTO

Posted 5 days ago


The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 640 frontline employees who took The Breakroom Quiz

458th of 730 rated retailers


Job description

Join Our Team as a Store Associate!

Looking for a role where you can connect with customers, stay active, and be part of a supportive team? We’re hiring a Store Associate at our conveniently located store off New Hwy 96 W and Downs Blvd, right next to Dunkin' Donuts. If you’re customer-focused, detail-oriented, and ready to make a difference, we’d love to meet you!

What You’ll Be Doing

As a Store Associate, you’ll play a vital role in creating a welcoming and efficient shopping experience for our customers. Your day-to-day responsibilities will include:

  • Providing exceptional customer service with a friendly and professional attitude.
  • Assisting customers with inquiries and purchases while ensuring their satisfaction.
  • Handling point-of-sale transactions accurately and efficiently.
  • Keeping the store clean, organized, and well-stocked.
  • Lifting and moving items up to 40 pounds as needed.
  • Typing and spelling accurately for store-related tasks.
What We’re Looking For

We’re seeking candidates who bring a positive attitude and a strong work ethic to the team. To succeed in this role, you’ll need:

  • At least 1 year of experience in a customer service or retail environment.
  • Excellent communication skills and a passion for helping people.
  • The ability to stand for long periods of time and perform physical tasks like lifting.
  • Strong attention to detail, including accurate typing and spelling.
Perks and Benefits

We believe in taking care of our team! Here’s what you can look forward to as part of our store family:

  • Free uniform shirts to keep you comfortable and professional.
  • Employee discounts to enjoy savings on your favorite items.
  • Accrued paid time off to recharge and relax.
  • Paid holidays to spend time with loved ones.
  • A work-life balance with closures on most major holidays.
Why Join Us?

We pride ourselves on fostering a warm and welcoming environment where team members feel valued and supported. Our store is more than just a place to work—it’s a place to grow, connect, and make a positive impact on the community.

Ready to Apply?

If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Take the first step in joining our team by submitting your application today. Let’s make work something you look forward to!


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What The UPS Store employees say

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UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US