Sales Intern - Hotel Sales DepartmentLocation: Hampton Inn/ Home2 Suites Austin East
Department: Sales & Marketing
Reports To: General Manager
Schedule: Part-Time (Flexible Hours Available)
Duration: [Example: 12-16 weeks / Semester-Based]
Position SummaryThe Sales Intern will support the Sales Department with dailyadministrative and sales coordination tasks while gaining hands-on experiencein hospitality sales, marketing, and revenue generation. This role is designedto provide real-world exposure to hotel operations, client engagement, andbusiness development strategies. The intern will work closely with the SalesTeam to assist in driving group, corporate, and leisure business.
Key ResponsibilitiesSales & Administrative Support - Assist with responding to sales inquiries and client requests in a timely and professional manner
- Support the preparation of proposals, contracts, and sales presentations
- Maintain accurate client and account information in the CRM system
- Assist with rooming lists, group blocks, and event details
- Help coordinate site tours and client visits
- Organize sales files and documentation
Marketing & Outreach - Assist with sales blitzes, prospecting calls, and lead generation efforts
- Support email marketing campaigns and promotional outreach
- Help create marketing materials, flyers, and social media content (if applicable)
- Conduct market research on competitors and local business opportunities
Event & Group Coordination - Assist in the coordination of group arrivals and event logistics
- Communicate with Operations teams to ensure successful execution of group stays and events
- Support pre-arrival planning and post-event follow-ups
Internship Development & Learning Components (Added Responsibilities) - Participate in weekly sales meetings and strategy sessions
- Shadow Sales Managers and Directors during client calls, site visits, and negotiations
- Learn hotel revenue management basics including occupancy, ADR, and RevPAR
- Gain exposure to brand sales systems and reporting tools
- Complete assigned learning projects such as market analysis, sales reports, or outreach campaigns
- Assist with quarterly goals tracking and performance metrics
Qualifications - Currently enrolled in or recently graduated from a Hospitality, Business, Marketing, Communications, or related program (preferred)
- Strong organizational and communication skills
- Professional demeanor with strong customer service focus
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace
- Ability to multitask and work in a fast-paced environment
- Interest in hospitality sales, marketing, or hotel operations
Preferred Skills - Experience with CRM or hotel sales systems (Delphi, CI/TY, Salesforce, or similar) a plus
- Social media or content creation experience is a bonus
- Strong attention to detail and follow-through
- Comfortable speaking with clients via phone and email
What You'll Gain - Hands-on hospitality sales experience
- Exposure to real-world hotel revenue strategies
- Professional mentorship and career development opportunities
- Networking opportunities within the hospitality industry
- Resume-building experience with measurable impact
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