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University Operator Jobs (NOW HIRING)

Why join Harvard University Central Administration? Harvard University's Central Administration ... A specifically trained mechanic, skilled in the trade of operating and servicing utility systems ...

Why join Harvard University Central Administration? Harvard University's Central Administration ... A specifically trained mechanic, skilled in the trade of operating and servicing utility systems ...

Bus Operator - PT

Lynchburg, VA · On-site

$19.25 - $24.75/hr

The operator ensures the safety and well-being of passengers and University-owned vehicles throughout all trips. Operators must be fully knowledgeable of and compliant with Federal Motor Carrier ...

Building Operator Job no: 500014 Work type: Staff - Full-Time Location: Health Science Campus ... The University of Toledo is an equal opportunity employer. The University of Toledo does not ...

Systems Operator

Campus, IL · On-site

$26 - $33/hr

Operating large Boilers at high temperatures and pressures, as well as operation of a 6 MW turbine ... Many of the roles on the University of Utah's Facilities Management Team are casual dress, tools ...

Systems Operator

Campus, IL · On-site

$26 - $33/hr

Operating large Boilers at high temperatures and pressures, as well as operation of a 6 MW turbine ... Many of the roles on the University of Utah's Facilities Management Team are casual dress, tools ...

Systems Operator

Salt Lake City, UT · On-site

$26 - $33/hr

Operating large Boilers at high temperatures and pressures, as well as operation of a 6 MW turbine ... Many of the roles on the University of Utah's Facilities Management Team are casual dress, tools ...

Operating large Boilers at high temperatures and pressures, as well as operation of a 6 MW turbine ... Many of the roles on the University of Utah's Facilities Management Team are casual dress, tools ...

Operating large Boilers at high temperatures and pressures, as well as operation of a 6 MW turbine ... Many of the roles on the University of Utah's Facilities Management Team are casual dress, tools ...

ABOUT WILLAMETTE UNIVERSITY: Willamette University, founded in 1842, is a nationally-renowned ... The Boiler Operator operates, maintains and repairs all boilers and related equipment in order to ...

Boiler Operator

Charlottesville, VA · On-site

$52K - $62.40K/yr

The University of Virginia is built on a district energy model managed by Energy and Utilities ... Boiler Operators are responsible for the safe, efficient, and reliable operation of the Heat Plants.

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University Operator information

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How much do university operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for university operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a University Operator, and why are they important?

To thrive as a University Operator, you need strong communication skills, attention to detail, and proficiency in managing multi-line phone systems, typically supported by a high school diploma or equivalent. Familiarity with call routing software, campus information databases, and basic office technology is essential. Excellent customer service, patience, and problem-solving abilities help you address inquiries efficiently and maintain a positive campus image. These skills ensure smooth information flow, accurate call handling, and a welcoming experience for students, staff, and visitors.

What are the typical challenges faced by a University Operator during peak periods, and how can they be managed?

University Operators often experience high call volumes during peak times, such as registration periods or campus events, which can present challenges in managing multiple inquiries efficiently. Staying organized, utilizing call management systems, and maintaining a calm, professional demeanor are key strategies for handling these busy periods. Operators also need to be well-versed in university resources and maintain clear communication with various departments to provide accurate information and direct callers appropriately. Regular training and collaboration with team members can help in managing stress and ensuring excellent service.

What are University Operators?

University Operators are professionals who manage and direct incoming calls to a university’s main phone lines. They assist callers by providing information, transferring calls to appropriate departments or individuals, and sometimes handling general inquiries about campus events, facilities, or services. University Operators play a key role in ensuring effective communication and a positive first impression for students, staff, visitors, and the public contacting the university.

What is the 3 month rule for jobs?

The 3 month rule for a university operator typically refers to a probationary period of three months during which performance and suitability for the role are evaluated. During this time, employees may receive additional training and are often subject to specific policies regarding job stability and evaluation. Successful completion of this period can lead to permanent employment status.

What is the difference between University Operator vs Campus Facilities Coordinator?

AspectUniversity OperatorCampus Facilities Coordinator
CredentialsHigh school diploma or equivalent; technical certificationsRelevant certifications in facilities management or safety
Work EnvironmentCampus buildings, maintenance areas, control roomsCampus facilities, maintenance sites, safety inspections
Employer & IndustryUniversities, colleges, educational institutionsEducational institutions, campus management companies
Common Search/ComparisonUniversity Operator vs Campus Facilities Coordinator

The University Operator typically handles daily building operations, security, and maintenance tasks within campus facilities. The Campus Facilities Coordinator focuses more on overseeing maintenance projects, safety compliance, and coordinating repairs. While both roles work within campus environments and require related certifications, the University Operator is more involved in operational control, whereas the Facilities Coordinator emphasizes management and planning of facilities services.

More about University Operator jobs
What cities are hiring for University Operator jobs? Cities with the most University Operator job openings:
What states have the most University Operator jobs? States with the most job openings for University Operator jobs include:
Infographic showing various University Operator job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.
University Executive Director of Operational AI Strategy

University Executive Director of Operational AI Strategy

The City University of New York

New York, NY • On-site

$192K - $206K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago


City University of New York rating

7.5

Company rating: 7.5 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

261st of 529 rated colleges and universities


Job description

POSITION DETAILS
The Office of the Executive Vice Chancellor and Chief Operating Officer (EVC/COO) provides strategic leadership in all aspects of the City University of New York (CUNY) operations in the University's Central Office and 26 campuses. The EVC/COO advances CUNY's strategic goals and long-term plans by fostering operational excellence, accountability, innovation, and service quality. This work ensures the effective and responsible use of University resources in support of CUNY's core academic mission.
CUNY seeks an Executive Director of CUNY Operational Artificial Intelligence (AI) Strategy to serve as the principal advisor and operational strategist for AI adoption in CUNY Operations. Reporting to the Executive Vice Chancellor and Chief Operating Officer, the Executive Director will lead the development and execution of a CUNY-wide AI Operations Strategy that modernizes administrative and operational services across the University's 26 campuses.
The Executive Director will develop a comprehensive AI governance framework that enhances efficiency, strengthens decision-making, and ensures compliance, security, and ethical stewardship of AI use in CUNY Operations. This Executive Director role will lead the strategy to equip CUNY campuses with approved AI use cases, common standards, shared configurations, and implementation guidance, while limiting the fragmented use of unapproved, standalone AI tools.
The Executive Director will collaborate across departments - Information Technology, Human Resources, Facilities Management, Finance, Procurement, and Public Safety - to embed AI-enabled workflows in existing enterprise systems, support automation, establish governance, and modernize operational processes aligned with CUNY's mission and values.
Key duties and responsibilities include but are not limited to the following:
Strategy Development and Governance
  • Develop and launch a CUNY-wide AI Operations Strategy that defines priority use cases and establishes a governance and implementation plan.
  • Establish a governance framework and operational guidelines for AI use in CUNY Central Office Operations and campus administration services across all 26 campuses, including risk management protocols, ethical standards, data quality controls, model evaluations, audit processes, and clear human-in-the-loop decision requirements.
  • Develop and maintain a strategic AI roadmap, prioritizing phased use cases that deliver measurable efficiency.
  • Prepare multi-year roadmaps, measurable success metrics, and business cases for AI investments.
  • Establish University-wide AI standards and guardrails while enabling campus-level adoption within approved frameworks.

Operational Assessment and Implementation
  • Identify and document high-value workflows for AI streamlining.
  • Create an inventory of how campuses are using AI in their operational and administrative functions, including use cases, maturity levels, and gaps.
  • Lead the evaluation and implementation of AI-enabled automation, analytics, and decision-support capabilities within approved enterprise platforms.

Stakeholder Collaboration and Partnership
  • Partner with the CUNY operational business owners and strategic platform providers to enable, configure, and govern AI capabilities within enterprise applications.

Advisory and Training
  • Advise senior leadership on AI readiness, risks, opportunities, and resource needs.
  • Develop and manage a university-wide AI training and literacy program emphasizing responsible, secure, and ethical use of enterprise-system AI capabilities.

NOTE:
Until further notice, this position is eligible for a hybrid work schedule.
QUALIFICATIONS
Minimum:
This position is in CUNY's Executive Compensation Plan. All executive positions require a minimum of a bachelor's degree and eight years' related experience.
Preferred:
  • 10+ years of progressive leadership experience in enterprise systems, operations modernization, automation, or AI-enabled transformation.
  • Proven track record of deploying automation or intelligent workflow systems at scale within large and complex organizations.
  • Strong understanding of operational, financial, HR, facilities, and procurement workflows, including cross-functional integration points.
  • Demonstrated experience developing AI governance frameworks, ethical use policies, or responsible technology standards.
  • Familiarity with large enterprise systems and their embedded automation or AI capabilities (ServiceNow, Workday, Jaggaer, Archibus/Eptura, Axon).
  • Excellent communication, stakeholder engagement, and collaboration skills.
  • Commitment to diversity, equity, inclusion, transparency, and responsible use of emerging technologies.

CUNY TITLE
University Associate Administrator
COMPENSATION AND BENEFITS
The salary range is $192,000 - $206,000, commensurate with credentials, education, and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.
The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31985&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings
CLOSING DATE
Open until filled; resume review to begin two weeks after posting date.
JOB SEARCH CATEGORY
CUNY Job Posting: Executive
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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