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University Operator Jobs (NOW HIRING)

Transdev

University Bus Operator

Tuscaloosa, AL · On-site

$23.63/hr

University of Alabama Bus Operator We are currently on the lookout for an experienced Bus Drivers to join our elite team in Tuscaloosa, AL. As a key member, you will be entrusted with ensuring safe ...

Transdev

University Bus Operator

Tuscaloosa, AL · On-site

$23.63/hr

University of Alabama Bus Operator We are currently on the lookout for an experienced Bus Drivers to join our elite team in Tuscaloosa, AL. As a key member, you will be entrusted with ensuring safe ...

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How much do university operator jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for university operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are University Operators?

University Operators are professionals who manage and direct incoming calls to a university’s main phone lines. They assist callers by providing information, transferring calls to appropriate departments or individuals, and sometimes handling general inquiries about campus events, facilities, or services. University Operators play a key role in ensuring effective communication and a positive first impression for students, staff, visitors, and the public contacting the university.

What is the difference between University Operator vs Campus Facilities Coordinator?

AspectUniversity OperatorCampus Facilities Coordinator
CredentialsHigh school diploma or equivalent; technical certificationsRelevant certifications in facilities management or safety
Work EnvironmentCampus buildings, maintenance areas, control roomsCampus facilities, maintenance sites, safety inspections
Employer & IndustryUniversities, colleges, educational institutionsEducational institutions, campus management companies
Common Search/ComparisonUniversity Operator vs Campus Facilities Coordinator

The University Operator typically handles daily building operations, security, and maintenance tasks within campus facilities. The Campus Facilities Coordinator focuses more on overseeing maintenance projects, safety compliance, and coordinating repairs. While both roles work within campus environments and require related certifications, the University Operator is more involved in operational control, whereas the Facilities Coordinator emphasizes management and planning of facilities services.

What are the key skills and qualifications needed to thrive as a University Operator, and why are they important?

To thrive as a University Operator, you need strong communication skills, attention to detail, and proficiency in managing multi-line phone systems, typically supported by a high school diploma or equivalent. Familiarity with call routing software, campus information databases, and basic office technology is essential. Excellent customer service, patience, and problem-solving abilities help you address inquiries efficiently and maintain a positive campus image. These skills ensure smooth information flow, accurate call handling, and a welcoming experience for students, staff, and visitors.

What is the 3 month rule for jobs?

The 3 month rule for a university operator typically refers to a probationary period of three months during which performance and suitability for the role are evaluated. This period allows employers to assess skills, reliability, and fit before offering permanent employment or benefits.

What are the typical challenges faced by a University Operator during peak periods, and how can they be managed?

University Operators often experience high call volumes during peak times, such as registration periods or campus events, which can present challenges in managing multiple inquiries efficiently. Staying organized, utilizing call management systems, and maintaining a calm, professional demeanor are key strategies for handling these busy periods. Operators also need to be well-versed in university resources and maintain clear communication with various departments to provide accurate information and direct callers appropriately. Regular training and collaboration with team members can help in managing stress and ensuring excellent service.

What jobs pay 4000 a week without a degree?

A University Operator typically does not earn $4,000 weekly without a degree; however, some high-paying roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed this income level through experience and commissions. These jobs often require specialized skills, certifications, or extensive experience rather than formal college degrees.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in the job market due to high competition, limited work experience, and evolving employer expectations for digital skills. For roles like university operators, adaptability and proficiency with communication tools are increasingly important, and many employers value relevant certifications or internships. These factors can make entry-level positions more competitive for this age group.

Is it hard to get a job in AU?

Securing a university operator position generally requires good communication skills, familiarity with phone systems, and sometimes prior customer service experience. Competition can vary depending on the institution and location, but having relevant skills and certifications can improve your chances of employment.
More about University Operator jobs
What cities are hiring for University Operator jobs? Cities with the most University Operator job openings:
What states have the most University Operator jobs? States with the most job openings for University Operator jobs include:
What job categories do people searching University Operator jobs look for? The top searched job categories for University Operator jobs are:
University Operator jobs near you
Infographic showing various University Operator job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Administrative Support Associate - University Operator

NC Central University

Durham, NC • On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Posting Details
Position Information
Position/Classification Title
Administrative Support Associate
Working Title
Administrative Support Associate - University Operator
Competency Level
Journey
Position Number
100775
Salary Grade Equivalent
FLSA
Non-Exempt
Appointment Type
Permanent - Full Time
FTE
1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range
$33,540 - $36,099
EEO-1 Category
Administrative Support Workers
SOC Code
43-2011 - Switchboard Operators, Including Answering Service
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Employee Benefits
Employee Benefits available to NCCU permanent employees include the following and more:
  • Accrued Vacation and Sick Leave
  • Community Service Leave
  • NC State - Health Benefits
  • NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 11-12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans - 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount and more.


Primary Function of Organizational Unit
The primary purpose of the organizational unit is to provide police and security, environmental health and safety, and emergency management services for North Carolina Central University. This unit reports directly to the Asst. Director of Public Safety
Primary Purpose of Position
The operators process incoming calls from the general public and others by forwarding the calls to staff, faculty and departments, or by providing the caller with the requested direct number. The University Campus Switchboard serves as the first level of support for customers of the university telephone system and for other informational services.
The goal of the university telecommunications switchboard operators is to direct callers to the needed destination with the fewest connections along the way. The operators provide current information on faculty, staff, and student (SGA, student organizations, etc.) telephone numbers. They receive an average of 3000+ calls each month. Operators answer a variety of inquiries from local, state, national, and international callers.
The University telephone switchboard operators serve as the front line of service for the university in answering calls that are initiated through the main university phone line (919-530-6100). The operators provide a personal, friendly, and customer-centric response to calls that come into nearly every division and unit throughout the university. They are also responsible for answering general questions that are posed regarding events or activities on the university's campus and transferring all calls to the appropriate point person or department.
Required Knowledge, Skills, and Abilities
The successful candidate must possess a working knowledge of operating switchboard consoles by answering, transferring, and directing incoming local and long-distance calls and referring questions to the proper office or person in a courteous and professional manner; ability to provide friendly and efficient frontline customer service to external and internal customers; ability to communicate clearly; ability to sit for 8 hours; ability to work independently with little or no supervision.
Minimum Education/Experience
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Licenses or Certification required by Statute or Regulation
N/A
Pre-Employment Requirements
Pre-Employment Requirements:
  • You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
  • Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
  • Final candidates are subject to criminal background checks, and education/license verification prior to employment.
  • North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours
Monday - Friday 8-5
Position required to work during periods of adverse weather or other emergencies
No
Campus Security Authority Designated Position
Yes
Work Location
Fully On-site (dedicated office at Duty Station)
Key Responsibilities and Related Competencies
Required Competency
Administration
Duties
Provides an essential service to the University community and its various constituencies by operating the University's switchboard consoles by answering, transferring, and directing incoming local and long-distance calls and referring questions to the proper office or person in a courteous and professional manner.
Required Competency
Attention to Detail
Duties
Provide friendly and efficient frontline customer service to external and internal customers by screening and directing requests to the appropriate person/departments, answering general questions,
Required Competency
Communication-Oral
Duties
The University Operator has daily contact with students, faculty, staff, and the public, requiring the use of clear verbal communication skills. Ability to communicate clearly. Exceptional listening skills, good voice quality, good diction/grammar. Ability to sit for 8 hours. Must be able to complete multitasking while on the phone. Should derive satisfaction from being proactive in assisting others and assisting getting callers to the right extension.
Posting Detail Information
Posting Number
SPA01481P
Open Date
06/22/2026
Close Date
07/02/2026
Special Instructions to Applicants

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