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University Operator Jobs in Michigan (NOW HIRING)

Dishmachine Operator

Big Rapids, MI · On-site

$17.88/hr

  • Medical

  • PTO

... University's requirements concerning the issuance and use of University keys. • Personnel who ... operating, and maintaining dishes, pots, pans, utensils, dish carts, dish room, and equipment.

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University Operator information

What is a university operator?

University Operators are professionals who manage and direct incoming calls to a university’s main phone lines. They assist callers by providing information, transferring calls to appropriate departments or individuals, and sometimes handling general inquiries about campus events, facilities, or services. University Operators play a key role in ensuring effective communication and a positive first impression for students, staff, visitors, and the public contacting the university.

What is the difference between University Operator vs Campus Facilities Coordinator?

AspectUniversity OperatorCampus Facilities Coordinator
CredentialsHigh school diploma or equivalent; technical certificationsRelevant certifications in facilities management or safety
Work EnvironmentCampus buildings, maintenance areas, control roomsCampus facilities, maintenance sites, safety inspections
Employer & IndustryUniversities, colleges, educational institutionsEducational institutions, campus management companies
Common Search/ComparisonUniversity Operator vs Campus Facilities Coordinator

The University Operator typically handles daily building operations, security, and maintenance tasks within campus facilities. The Campus Facilities Coordinator focuses more on overseeing maintenance projects, safety compliance, and coordinating repairs. While both roles work within campus environments and require related certifications, the University Operator is more involved in operational control, whereas the Facilities Coordinator emphasizes management and planning of facilities services.

What are the key skills and qualifications needed to thrive as a university operator, and why are they important?

To thrive as a University Operator, you need strong communication skills, attention to detail, and proficiency in managing multi-line phone systems, typically supported by a high school diploma or equivalent. Familiarity with call routing software, campus information databases, and basic office technology is essential. Excellent customer service, patience, and problem-solving abilities help you address inquiries efficiently and maintain a positive campus image. These skills ensure smooth information flow, accurate call handling, and a welcoming experience for students, staff, and visitors.

What are the typical challenges faced by a university operator during peak periods, and how can they be managed?

University Operators often experience high call volumes during peak times, such as registration periods or campus events, which can present challenges in managing multiple inquiries efficiently. Staying organized, utilizing call management systems, and maintaining a calm, professional demeanor are key strategies for handling these busy periods. Operators also need to be well-versed in university resources and maintain clear communication with various departments to provide accurate information and direct callers appropriately. Regular training and collaboration with team members can help in managing stress and ensuring excellent service.

What cities in Michigan are hiring for University Operator jobs?

Cities in Michigan with the most University Operator job openings:

Infographic showing various University Operator job openings in Michigan as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

$17.88/hr

Full-time, Part-time, Contractor

Medical, PTO

Re-posted 5 days ago


Ferris State University rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

576th of 618 rated colleges and universities


Job description

Dishmachine Operator

Apply now Job no: 497923
Work type: Staff
Location: Big Rapids, MI 49307
Categories: Staff, Service/Maintenance

Position Title: Dishmachine Operator   Location: Big Rapids (Main Campus)   Department:

51800 - Dining Overhead

  Advertised Salary: $17.88 pursuant to the FSU and AFSCME/AFL-CIO Agreement.   Benefits:

Comprehensive benefit package (health care, vacation, etc.) Please see the following link for a list of benefits offered with this position.

AFSCME Benefits

  FLSA: Non-Exempt   Temporary/Continuing:  Continuing   Part-Time/Full-Time: Full-Time   Union Group: Custodial, Maintenance, Dining, Skilled Trade (AFSCME Local 1609)   Term of Position: 9 Month   At Will/Just Cause: Just Cause   Summary of Position: A position classified as Dishmachine Operator is available with Dining Services at The Quad Cafe.
The normal working hours are 6:00 am - 2:30 pm Monday - Friday. Days off are Saturday and Sunday.
This is a 9-month position. However, the employee may be required to work other times, including days/evenings and/or weekends.
If required by job duties, the employee must be able to fulfill the University's requirements concerning the issuance and use of University keys.
Personnel who possess the special qualifications and training necessary for this position may apply.
Provide food service support by cleaning, operating, and maintaining dishes, pots, pans, utensils, dish carts, dish room, and equipment.   Position Type: Staff   Required Education: High school diploma or GED equivalency.   Required Work Experience: Six months full-time equivalent experience in commercial food service, to include food preparation.   Required Licenses and Certifications:     Physical Demands:
  • Bending
  • Carrying
  • Electrical Hazards
  • Moving
  • Reaching
  • Twisting
  • Balancing
  • Lifting
  • Pulling/Pushing
  • Repetitive movement
  • Standing
  Additional Education/Experiences to be Considered:     Essential Duties/Responsibilities: Assist other food service workers as needed.
Clean assigned areas as needed, such as sweeping, mopping, washing walls, filters, and hoods.
Clean, polish, and maintain dish room equipment.
Communicate with management staff and the cook regarding food waste.
Support, promote, and develop university student enrollment and retention initiatives.
De-lime dish machine as required.
Ensure that dishes, racks, stands, and carts are clean and sanitized.
Interact with customers and staff in a polite, friendly, and courteous manner.
Maintain soap supply area in a clean, orderly, and sanitary condition.
Monitor operation of dish room equipment such as garbage disposal, dish machine, soap dispenser, etc., and take corrective action when appropriate.
Perform the work of other Dining Service classifications when assigned.
Pre-scrape and pre-rinse eating and cooking utensils; sort silverware. Fill, operate, load, and unload dishwashing equipment.
Train and guide the work of assigned student employees.
Transport clean silverware, dishes, trays, etc., to the dining room.
Carries out responsibilities in accordance with university policies and applicable laws.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area   Marginal Duties/Responsibilities: Remove trash, break down cardboard boxes, and assist in the University recycling efforts.   Skills and Abilities: Ability to communicate effectively.
Ability to interact with the public in a friendly, polite, and courteous manner.
Follow safety and sanitation standards and practices.
Operate and clean dish machines and related equipment and machines.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Read, understand, and follow directions, safety labels, equipment operations manuals, etc.
Train and guide others in the performance of the characteristic duties.
Wash pots, pans, and utensils; return clean pots, pans, and utensils to the appropriate storage area.
Work harmoniously with others in variable temperatures, close confines, noise, and stressful situations and workloads.
Work independently and exercise sound judgment.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
Ability to perform repetitive tasks.
Required Documents:
  • Cover Letter
  • Resume
  Optional Documents:     Special Instructions to Applicants:     Initial Application Review Date:
July 27, 2026   Open Until Position is Filled?: Yes   Posting Close Date:
    EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.     Click here to learn more about working at FSU and KCAD.        

Advertised: 10 Jul 2026 Eastern Daylight Time
Applications close:

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