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University Operator Jobs in Michigan (NOW HIRING)

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University Operator information

What is a university operator?

University Operators are professionals who manage and direct incoming calls to a university’s main phone lines. They assist callers by providing information, transferring calls to appropriate departments or individuals, and sometimes handling general inquiries about campus events, facilities, or services. University Operators play a key role in ensuring effective communication and a positive first impression for students, staff, visitors, and the public contacting the university.

What are the key skills and qualifications needed to thrive as a university operator, and why are they important?

To thrive as a University Operator, you need strong communication skills, attention to detail, and proficiency in managing multi-line phone systems, typically supported by a high school diploma or equivalent. Familiarity with call routing software, campus information databases, and basic office technology is essential. Excellent customer service, patience, and problem-solving abilities help you address inquiries efficiently and maintain a positive campus image. These skills ensure smooth information flow, accurate call handling, and a welcoming experience for students, staff, and visitors.

What are the typical challenges faced by a university operator during peak periods, and how can they be managed?

University Operators often experience high call volumes during peak times, such as registration periods or campus events, which can present challenges in managing multiple inquiries efficiently. Staying organized, utilizing call management systems, and maintaining a calm, professional demeanor are key strategies for handling these busy periods. Operators also need to be well-versed in university resources and maintain clear communication with various departments to provide accurate information and direct callers appropriately. Regular training and collaboration with team members can help in managing stress and ensuring excellent service.

What is the difference between University Operator vs Campus Facilities Coordinator?

AspectUniversity OperatorCampus Facilities Coordinator
CredentialsHigh school diploma or equivalent; technical certificationsRelevant certifications in facilities management or safety
Work EnvironmentCampus buildings, maintenance areas, control roomsCampus facilities, maintenance sites, safety inspections
Employer & IndustryUniversities, colleges, educational institutionsEducational institutions, campus management companies
Common Search/ComparisonUniversity Operator vs Campus Facilities Coordinator

The University Operator typically handles daily building operations, security, and maintenance tasks within campus facilities. The Campus Facilities Coordinator focuses more on overseeing maintenance projects, safety compliance, and coordinating repairs. While both roles work within campus environments and require related certifications, the University Operator is more involved in operational control, whereas the Facilities Coordinator emphasizes management and planning of facilities services.

What are popular job titles related to University Operator jobs in Michigan?

For University Operator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching University Operator jobs in Michigan look for?

The top searched job categories for University Operator jobs in Michigan are:

What cities in Michigan are hiring for University Operator jobs?

Cities in Michigan with the most University Operator job openings:

University Operator jobs near you
Infographic showing various University Operator job openings in Michigan as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Analyst Budget Management

Eastern Michigan University

Ypsilanti, MI • On-site

$69K - $90K/yr

Full-time

Posted 11 days ago

Eastern Michigan University rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

519th of 630 rated colleges and universities

Job description

Title: Senior Analyst Budget Management
Employee Classification: AP - Administrative Professional
Pay Grade: AP 06
Division: Business and Finance
Subdivision: University Budget Office
Department: Business and Finance
Campus Location: Main Campus
General Summary
Under limited supervision assist the Executive Director in the development of the University's general and auxiliary fund budgets including management, staff position control, benefit rate development, benefits budgets, revenues, analysis, evaluation, reporting, forecasting, and modeling.
Principal Duties and Responsibilities
  • Under limited supervision assist in the development of the University's operating and auxiliary budgets.
  • Detail the annual operating base in accordance with the University's budget guidelines.
  • Under limited supervision assist with the preparation of the annual budget documentation.
  • Responsible for the maintenance of the University's position control system for non-faculty staff including the preparation of the personal services-staff operating budget and related ad-hoc reporting, for both auxiliary and general funds.
  • Responsible for the processing of all budget transactions into the financial system. Maintain integrity and quality of budget information on the Banner platform.
  • Under limited supervision monitor the University's current operating and auxiliary budgets for compliance with budget authorization.
  • Assist Director in the preparation of State of Michigan budget request and financial reporting requirements.
  • Maintain timely and adequate web content to display quality budget data for internal and external use, including section 245 requirements.
  • Provide support for collective bargaining processes; understand varied financial demands from union contracts.
  • Assist the Director in identifying and drafting budget policy recommendations and procedure statements.
  • Assist in the implementation of new administrative systems.
  • Organize, manipulate, and develop reports from Banner information to meet reporting and management needs.
  • Assist in the training of divisional and departmental budget staff in related activities.
  • Maintain the University's financial reporting organization structure and corresponding attributes.
Minimum Qualifications:
Bachelor degree in Business Administration, Accounting, Information Systems, or a related field is required or 8 years direct experience in planning, budget analysis and administration.
Five years of progressively responsible experience in budget analysis and budget preparation or accounting is required. Experience in a higher education setting is highly desired.
Preferred Qualifications:
Supervisory experience with both professional and support staff is desirable.
Working knowledge of computer-based budget and management information systems is highly desired (Banner, Crystal Reports, Excel and Access).
Special Instructions:
N/A
Appointment Percentage:
100%

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