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University Ombudsman Jobs (NOW HIRING)

Serves as center ombudsman. Qualifications/Experience/Requirements: * Bachelor's degree from accredited college or university, preferably BSW or related social service field * Experience in dealing ...

OMB Office of the Ombudsman Schedule: Part time PURPOSE OF INTERNSHIP OBJECTIVES OF THE INTERNSHIP ... of university course work/records of current studies, supporting letter from a professor,

Crisis Counselor

Denver, CO · On-site

$73K - $79K/yr

Position Details University of Colorado | Denver Official Title: Healthcare Senior Professional ... Ombuds Office, Auraria Health Center, etc. The Crisis Counselor will facilitate triage and referral ...

Position Details University of Colorado | Denver Official Title: Healthcare Senior Professional ... Ombuds Office, Auraria Health Center, etc. The Crisis Counselor will facilitate triage and referral ...

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University Ombudsman information

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$76.2K

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How much do university ombudsman jobs pay per year?

As of Jun 13, 2026, the average yearly pay for university ombudsman in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

Is being an ombudsman a good job?

A university ombudsman is a professional who helps students, faculty, and staff resolve conflicts and address concerns confidentially. The role requires strong communication, problem-solving skills, and knowledge of institutional policies; it often involves a flexible schedule and independent work. Whether it is a good job depends on personal interest in conflict resolution and the desire to support the campus community.

What are some typical challenges a University Ombudsman might face in their daily work?

University Ombudsmen often navigate highly sensitive and complex situations, such as interpersonal disputes, policy misunderstandings, or complaints involving faculty, staff, and students. One common challenge is maintaining strict neutrality and confidentiality while ensuring all parties feel heard and respected. Additionally, balancing multiple cases and educating the campus community about the ombuds office's role can be demanding. However, these challenges also provide opportunities to make a positive impact on campus culture and promote fair, respectful conflict resolution.

What is the role of a university ombudsman?

A university ombudsman is an impartial professional who helps students, faculty, and staff resolve conflicts, address concerns, and navigate university policies. They provide confidential, informal assistance and often facilitate communication between parties to promote fair and equitable solutions.

What is a University Ombudsman job?

A University Ombudsman is a neutral and confidential resource who assists students, faculty, and staff in resolving conflicts, addressing concerns, and navigating university policies. They provide informal guidance, mediate disputes, and advocate for fair processes without taking sides. The ombudsman ensures confidentiality, unless there is a risk of harm or legal obligation to disclose. Their goal is to promote fairness, improve communication, and foster a positive campus environment.

How do you get a job as a ombudsman?

To become a university ombudsman, candidates typically need a bachelor's degree in a relevant field such as law, conflict resolution, or higher education administration, along with strong communication and problem-solving skills. Experience in dispute resolution, counseling, or student affairs can be beneficial, and some roles may require a master's degree or professional certification in ombudsman practices. Applying through university job boards or professional associations is common for securing such positions.

What qualifications does an ombudsman need?

A university ombudsman typically needs a bachelor's degree in a relevant field such as law, conflict resolution, or higher education administration. Strong communication, problem-solving skills, and experience in mediation or dispute resolution are also important, with some roles preferring a master's degree or professional certification in conflict management or ombudsman practices.

What are the key skills and qualifications needed to thrive in the University Ombudsman position, and why are they important?

To thrive as a University Ombudsman, you typically need a background in conflict resolution or mediation, higher education administration, and an advanced degree in a relevant field such as law, psychology, or education. Familiarity with case management systems and formal training in dispute resolution or related certifications, such as from the International Ombudsman Association (IOA), are valuable. Exceptional communication, impartiality, empathy, and active listening are critical soft skills for success in this role. These competencies ensure the ombudsman can effectively mediate sensitive issues, foster trust, and maintain neutrality while supporting fair outcomes within the university community.

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What cities are hiring for University Ombudsman jobs? Cities with the most University Ombudsman job openings:
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Executive Director of Equity, Diversity & Inclusion

Neiu

Chicago, IL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.

Job Summary:

The Executive Director of Equity, Diversity, and Inclusion (EDI) is a multifunctional leadership position that works with and serves the University's faculty, staff and students by advocating and implementing initiatives that lead and inspire the University community to uphold and advance the values of equity, diversity, and inclusion as pillars of institutional responsibility. The Executive Director of EDI provides leadership in advancing initiatives, policies and practices that affirm and promote the University's mission, vision and values as a Minority-Serving Institution (MSI), Hispanic-Serving Institution (HSI) and Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). The Executive Director of EDI provides leadership, supervision and support for the development of an intentionally inclusive University community that supports a diverse student body through programs and services that support multiculturalism and social justice.
The Executive Director of Equity, Diversity and Inclusion reports to the President and is a member of the President's Cabinet.

Job Description:

  • Provides strategic vision and leadership for university-wide equity, diversity and inclusion initiatives, including enhanced cultural competence, equity-based practices, and institutional accountability.

  • Supports the development and design of initiatives that reflect the University's mission as an HSI and MSI and that promote equity, diversity, inclusion, and belonging; Provides specific support for Latinx/a/e, Black, and AANAPISI students, faculty, and staff to advance retention and success.

  • Leads the development and implementation of proactive equity, diversity, and inclusion initiatives to create a teaching, learning and working environment that reflects and supports the University's diverse, intercultural and multilingual community; Provides training and development for faculty and staff that enhances cultural competence, that promotes a culture of equity, inclusion and belonging, and that supports faculty, staff and student success.

  • Works collaboratively across University areas, including Academic and Student Affairs, Student Success and Retention, Center for Teaching and Learning, Human Resources, and the University Ombuds, to implement strategies, programs and services that support equitable faculty, staff and student success in alignment with the University's mission and goals.

  • Provides University-wide EDI programming, events, education and training to cultivate knowledge and understanding of equity, diversity, inclusion and access, and to build cultural competency skills across the campus community.

  • Supports the development, evaluation and monitoring of metrics to assess the effectiveness of the University's equity, diversity, and inclusion initiatives and programs; Conducts and/or collaborates on campus climate assessments and gathers quantitative and qualitative data to produce EDI-related reports; Makes data-informed recommendations for continuous improvement.

  • Prepares and presents reports to the campus community, the University's governance boards, as well as other agencies and stakeholders on EDI-related related matters that highlight the University's initiatives, successes, challenges and future actions.

  • Oversees the Angelina Pedroso Center for Diversity and Intercultural Affairs (APCDIA) and provides leadership and support for its affinity groups, programming and initiatives; Supports University committees such as the University Diversity Council (UDC) and Land Acknowledgement Committee (LAC).

  • Performs other duties necessary to accomplish the University's goals and objectives, and/or assigned by the President in the role of Executive Director of Equity Diversity and Inclusion.

Minimal Qualifications:

  • A Master's degree from an accredited institution in higher education administration, student affairs, social justice, public policy, organizational development, or related field; A minimum of 5-10 years of progressively responsible EDI leadership experience in roles focused on institutional accountability, fostering broad participation, fairness, and belonging within a similarly complex environment.

  • Strategic Leadership: Demonstrated knowledge and experience leading and advancing equity, diversity and inclusion initiatives in higher education or similarly complex mission-focused organizations or environments; Record of development and advancement of institutional policies and practices, as well as state-level equity initiatives.

  • Mission-Centered Experience: Specific experience with the design and development of initiatives in support of the University's mission as an HSI and MSI that promote equity, diversity, inclusion, and belonging; Demonstrated experience serving and supporting the retention and success of Latinx/a/e, Black, AANAPISI, and international students, faculty, and staff.

  • HSI Leadership and External Partnerships: Specific experience and expertise in HSI affairs, including leading HSI initiatives and/or working collaboratively in support of institutional partnerships with organizations, such as HACU and Excelencia in Education; Administrative and/or leadership in related professional organizations, such as ACPA and NADOHE preferred.

  • Disciplinary Expertise: Demonstrated knowledge of EDI through practice, advocacy, scholarship and/or research; Experience, training and/or professional development in culturally responsive and equity-minded approaches to institutional leadership, training and development; Experience with restorative justice practices.

  • Organizational Development, Programming and Training: Demonstrated experience with strategies for organizational change, change management and capacity building; Experience in facilitating programs, training and development for faculty, staff and students, including coaching and/or mentoring; Experience with conflict-resolution, problem-solving, de-escalation and consensus-building skill development in organizations.

  • Policy and Compliance: Demonstrated knowledge of discrimination, harassment and equal opportunity laws, policies, regulations, and other guidelines, with ability to interpret and effectively communicate such laws, policies and regulations; Experience with addressing equity, diversity and inclusion and compliance issues.

  • Cultural Competency: Evidence of cross-cultural and intercultural competencies; Demonstration of emotional intelligence, culturally responsive and inclusive approaches; Ability to engage diverse stakeholders to foster community and belonging.

  • Relational and Communication Skills: Exceptional verbal and written communication and presentational skills; Exceptional interpersonal skills and demonstrated empathy; Demonstrated ability to foster trust and collaboration across diverse populations and constituencies in service of consensus-building, conflict management, and institutional change; Experience in crisis and trauma-informed contexts a plus.

OTHER INFORMATION:

The Executive Director of Equity, Diversity and Inclusion is a senior leadership position that requires regular in-person/on-campus attendance to meet the needs of the University and to foster strong and collaborative interactions across the University.

This position requires a background check.

Salary Range

$165,000 - $175,000

Benefits

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit ourEmployee Benefitspage to learn more about our comprehensive benefits packageincluding health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Transcripts

Copies of unofficial transcripts are accepted; however, official transcripts for all earned degrees will be required of candidates selected for final interviews.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals.Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.