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Senior University Ombudsman Jobs (NOW HIRING)

State of Illinois

DEPUTY OMBUDSMAN

Chicago, IL · On-site

$9.4K - $16K/mo

SENIOR PUBLIC SERVICE ADMIN (40070) Skill Option: General Administration/Business Marketing/Labor ... Requires a bachelor's or advanced degree from an accredited college or university. * Requires four ...

State of Illinois

DEPUTY OMBUDSMAN

Chicago, IL · On-site

$9.4K - $16K/mo

SENIOR PUBLIC SERVICE ADMIN (40070) Skill Option: General Administration/Business Marketing/Labor ... Requires a bachelor's or advanced degree from an accredited college or university. * Requires four ...

State of Illinois

DEPUTY OMBUDSMAN

Chicago, IL · On-site

$9.4K - $16K/mo

SENIOR PUBLIC SERVICE ADMIN (40070) Skill Option: General Administration/Business Marketing/Labor ... Requires a bachelor's or advanced degree from an accredited college or university. * Requires four ...

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Senior University Ombudsman information

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$25K

$80.3K

$163.5K

How much do senior university ombudsman jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior university ombudsman in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

How does a senior university ombudsman typically collaborate with faculty, staff, and students to resolve complex campus issues?

A Senior University Ombudsman works as a neutral intermediary, facilitating communication among faculty, staff, and students when complex or sensitive concerns arise. They host confidential meetings, mediate disputes, and guide parties toward mutually agreeable solutions while adhering to institutional policies. This role often requires balancing impartiality with advocacy for fair processes, ensuring that all voices are heard. Regular collaboration with campus leadership and other support services is common, allowing the Ombudsman to address systemic issues and recommend policy improvements.

What is a senior university ombudsman?

Senior University Ombudsmen are impartial, confidential professionals who help resolve conflicts and address concerns within a university setting. They assist students, faculty, and staff by listening to concerns, clarifying policies, and facilitating communication between parties. Ombudsmen do not take sides or make decisions but serve as mediators and advocates for fair processes. Their goal is to promote a respectful, equitable, and positive campus environment.

What are the key skills and qualifications needed to thrive as a senior university ombudsman, and why are they important?

To thrive as a Senior University Ombudsman, you need expertise in conflict resolution, mediation, and a thorough understanding of university policies and governance, often supported by an advanced degree in law, counseling, or a related field. Familiarity with case management systems, data privacy protocols, and professional ombudsman certifications such as CO-OP are typically beneficial. Exceptional interpersonal skills, impartiality, and strong ethical judgment set outstanding candidates apart. These skills are crucial for fostering trust, resolving complex disputes, and ensuring fair processes within the university community.

What is the difference between Senior University Ombudsman vs University Counselor?

AspectSenior University OmbudsmanUniversity Counselor
CredentialsTypically requires a law degree or related certification, experience in conflict resolutionUsually holds a master's degree in counseling, psychology, or social work
Work EnvironmentIndependent office within the university, handling disputes and policy issuesCounseling centers, student services, providing mental health and academic support
Employer & IndustryUniversities and higher education institutionsUniversities, colleges, and educational institutions
Search & Comparison IntentPeople comparing dispute resolution roles within universitiesIndividuals seeking mental health or academic support services

The Senior University Ombudsman primarily focuses on resolving disputes and addressing policy concerns within the university, often requiring legal or conflict resolution credentials. In contrast, a University Counselor provides mental health and academic support to students, typically holding counseling-related degrees. Both roles serve university communities but differ in their focus and credentials.

More about Senior University Ombudsman jobs
What cities are hiring for Senior University Ombudsman jobs? Cities with the most Senior University Ombudsman job openings:
What are the most commonly searched types of University Ombudsman jobs? The most popular types of University Ombudsman jobs are:
What states have the most Senior University Ombudsman jobs? States with the most job openings for Senior University Ombudsman jobs include:
What job categories do people searching Senior University Ombudsman jobs look for? The top searched job categories for Senior University Ombudsman jobs are:
Senior University Ombudsman jobs near you
Infographic showing various Senior University Ombudsman job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

DEPUTY OMBUDSMAN

State of Illinois

Chicago, IL • On-site

$9.4K - $16K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

State Of Illinois rating

7.9

Company rating: 7.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

14th of 50 rated states

Job description

Job Requisition ID: 57753
Opening Date: 07/27/2026
Closing Date: 08/07/2026
Agency: Department of Juvenile Justice
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070) 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None
Salary: Anticipated Starting Salary: $9495-11,495 (Full Range: $9495-$16,413)
Job Type: Salaried
Category: Full Time 
County: Adams; Alexander; Bond; Boone; Brown; Bureau; Calhoun; Carroll; Cass; Champaign; Christian; Clark; Clay; Clinton; Coles; Cook; Crawford; Cumberland; DeKalb; DeWitt; Douglas; DuPage; Edgar; Edwards; Effingham; Fayette; Ford; Franklin; Fulton; Gallatin; Greene; Grundy; Hamilton; Hancock; Hardin; Henderson; Henry; Iroquois; Jackson; Jasper; Jefferson; Jersey; Jo Daviess; Johnson; Kane; Kankakee; Kendall; Knox; LaSalle; Lake; Lawrence; Lee; Livingston; Logan; Macon; Macoupin; Madison; Marion; Marshall; Mason; Massac; McDonough; McHenry; McLean; Menard; Mercer; Monroe; Montgomery; Morgan; Moultrie; Ogle; Other; Peoria; Perry; Piatt; Pike; Pope; Pulaski; Putnam; Randolph; Richland; Rock Island; Saline; Sangamon; Schuyler; Scott; Shelby; St. Clair; Stark; Stephenson; Tazewell; Union; Vermilion; Wabash; Warren; Washington; Wayne; White; Whiteside; Will; Williamson; Winnebago; Woodford
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Excluded - Subject to Paragraph (1), (2), (3), or (6) of Section 4d of the Personnel Code

DEPUTY OMBUDSMAN(57753)

A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Applicants interested in serving as Deputy Ombudsman should submit a cover letter describing their interest and qualifications, along with a resume, to Nicholas.Altgilbers@illinois.gov.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION SUMMARY:

The State of Illinois is seeking a motivated and experienced leader to serve as the Deputy Ombudsman. The ideal candidate will have demonstrated experience managing and developing a team, advocating for youth in detention, building trust, addressing concerns, and advancing systemic improvements that protect the rights, well-being, and dignity of justice-involved youth.

The Deputy Ombudsman under the direction of the Independent Juvenile Ombudsperson will lead, supervise, and support a team responsible for monitoring juvenile detention facilities and responding to complaints and concerns raised by youth. Key responsibilities include assigning and reviewing staff work, ensuring investigations are conducted thoroughly and consistently, conducting regular site visits to assess facility conditions, interviewing youth about their experiences, and recommending policy and practice reforms to state and county leaders.

The Governor appoints the Independent Juvenile Ombudsperson, subject to the advice and consent of the Senate, to serve a four-year term.

The Office of the Deputy Ombudsman is administratively housed within and supported by the Illinois Department of Juvenile Justice. However, the Ombudsperson reports directly to the Office of the Lieutenant Governor and the Office of the Governor.

ESSENTIAL FUNCTIONS:
  • Directs, reviews and monitors implementation of the Department of Juvenile Justice rules and standards.
  • Reviews, modifies, and implements existing program objectives or develops new program objective.
  • Inspects and reviews periodically DJJ facilities and procedures to ensure that the rights of youth are fully
    observed.
  • Advocates for the rights of youth and provides assistance with obtaining services.
  • Promulgates, directs, coordinates, reviews, and responds to hotline and grievance box activities.
  • Serves as a full line supervisor.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
MINIMUM QUALIFICATIONS:
  • Requires a bachelor's or advanced degree from an accredited college or university.
  • Requires four (4) years of progressively responsible administrative experience advocating for the rights of youth.
PREFERRED QUALIFICATIONS:
  • Prefers specialized knowledge of juvenile delinquency law and procedure at local, state, and federal levels.
  • Prefers significant knowledge of and familiarity with state and federal juvenile correctional laws, statutes, and rules, including the Prison Rape Elimination Act, Americans with Disabilities Act, and Individuals with Disabilities Education Act.
  • Prefers specialized knowledge of Illinois Department of Children and Family Services (DCFS) abuse and neglect referrals and procedures, as well as Illinois State Police referrals and investigations.
CONDITIONS OF EMPLOYMENT:
  • Requires ability to pass the IDOC/IDJJ background check.
  • Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of the position held is prohibited.
  • This position has been found to meet the requirements in section 4A-101 of the
  • Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

BENEFITS:

The State of Illinois offers an excellent benefits package including:

  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid parental leave 
  • Pre-tax benefits programs including but not limited to: Deferred Compensation, Medical, Daycare, etc.
  • Employees earn twelve (12) paid Sick Days annually
  • New Employees earn ten (10) paid Vacation Days their first year of service and can earn up to twenty-five (25) paid Vacation Days annually (based on years of service)
  • Employees earn three (3) paid Personal Days annually (pro-rated based on start date)
  • Thirteen-Fourteen (13-14) paid holidays annually (based on start date)
  • Flexible work schedules in many program areas (remote work may be an option for certain positions)
 

Work Hours: 8:00am to 4:00pm (Mom-Fri)
Headquarter Location: 60 E Van Buren, Chicago, Illinois, 60605
Work County: Statewide Cook
Email: idjj.humanresources@illinois.gov
Posting Group: Social Services; Education

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

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About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

Social media

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