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Senior University Ombudsman Jobs (NOW HIRING)

DePaul

Administrator

Cheektowaga, NY

$85K - $95K/yr

Overview Glenwell, a DePaul Senior Living Community is hiring a full-time Administrator. The ... Bachelor's degree from an accredited College or University in an approved course of study plus 2 ...

DePaul

Administrator

Cheektowaga, NY · On-site

$85K - $95K/yr

Glenwell, a DePaul Senior Living Community is hiring a full-time Administrator. The Administrator ... Bachelor's degree from an accredited College or University in an approved course of study plus 2 ...

DePaul

Administrator

Cheektowaga, NY · On-site

$85K - $95K/yr

Overview Glenwell, a DePaul Senior Living Community is hiring a full-time Administrator. The ... Bachelor's degree from an accredited College or University in an approved course of study plus 2 ...

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How much do senior university ombudsman jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior university ombudsman in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

How does a senior university ombudsman typically collaborate with faculty, staff, and students to resolve complex campus issues?

A Senior University Ombudsman works as a neutral intermediary, facilitating communication among faculty, staff, and students when complex or sensitive concerns arise. They host confidential meetings, mediate disputes, and guide parties toward mutually agreeable solutions while adhering to institutional policies. This role often requires balancing impartiality with advocacy for fair processes, ensuring that all voices are heard. Regular collaboration with campus leadership and other support services is common, allowing the Ombudsman to address systemic issues and recommend policy improvements.

What is a senior university ombudsman?

Senior University Ombudsmen are impartial, confidential professionals who help resolve conflicts and address concerns within a university setting. They assist students, faculty, and staff by listening to concerns, clarifying policies, and facilitating communication between parties. Ombudsmen do not take sides or make decisions but serve as mediators and advocates for fair processes. Their goal is to promote a respectful, equitable, and positive campus environment.

What are the key skills and qualifications needed to thrive as a senior university ombudsman, and why are they important?

To thrive as a Senior University Ombudsman, you need expertise in conflict resolution, mediation, and a thorough understanding of university policies and governance, often supported by an advanced degree in law, counseling, or a related field. Familiarity with case management systems, data privacy protocols, and professional ombudsman certifications such as CO-OP are typically beneficial. Exceptional interpersonal skills, impartiality, and strong ethical judgment set outstanding candidates apart. These skills are crucial for fostering trust, resolving complex disputes, and ensuring fair processes within the university community.

What is the difference between Senior University Ombudsman vs University Counselor?

AspectSenior University OmbudsmanUniversity Counselor
CredentialsTypically requires a law degree or related certification, experience in conflict resolutionUsually holds a master's degree in counseling, psychology, or social work
Work EnvironmentIndependent office within the university, handling disputes and policy issuesCounseling centers, student services, providing mental health and academic support
Employer & IndustryUniversities and higher education institutionsUniversities, colleges, and educational institutions
Search & Comparison IntentPeople comparing dispute resolution roles within universitiesIndividuals seeking mental health or academic support services

The Senior University Ombudsman primarily focuses on resolving disputes and addressing policy concerns within the university, often requiring legal or conflict resolution credentials. In contrast, a University Counselor provides mental health and academic support to students, typically holding counseling-related degrees. Both roles serve university communities but differ in their focus and credentials.

More about Senior University Ombudsman jobs
What cities are hiring for Senior University Ombudsman jobs? Cities with the most Senior University Ombudsman job openings:
What are the most commonly searched types of University Ombudsman jobs? The most popular types of University Ombudsman jobs are:
What states have the most Senior University Ombudsman jobs? States with the most job openings for Senior University Ombudsman jobs include:
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Senior University Ombudsman jobs near you
Infographic showing various Senior University Ombudsman job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Administrator

DePaul

Cheektowaga, NY

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Overview

Glenwell, a DePaul Senior Living Community is hiring a full-time Administrator. 

The Administrator will have the day-to-day authority for the adult care home for which they have charge, in collaboration with the Regional Director.  They will be primarily responsible for ensuring the safe, effective and efficient operation of the facility including quality resident care, business operations and physical plant.

The annual salary range for this role is $85,000 - $95,000

Why work for DePaul?

  • Make a positive difference in someone's life
  • Supportive work environment
  • We value diversity
  • Opportunity for professional development and career advancement
  • Excellent benefits and competitive wages
Responsibilities
  • Establishes and directs overall operation of the adult care home.
  • Ensures that department heads are oriented, knowledgeable in their position descriptions  and responsibilities, and fulfilling the requirements of their duties.
  • Ensures that all new employee orientation and required continuing education is organized in a timely and effective manner.
  • Maintains stock level of supplies and ensures all equipment is adequate and in good working order.
  • Makes administrative rounds daily to monitor resident care, activities, dietary services, and maintenance/housekeeping services.
  • Maintains staffing requirements according to New York rules and regulations and within agency budgeted guidelines.
  • Responsible for hiring of all employees within the facility in collaboration with department  heads.  Responsible for employee disciplinary process, when applicable, in collaboration  with Regional Director / or Human Resources up to and including termination of  employment.  This will also include responsibility for the supervision and subsequent  evaluation of employee work performance per agency guidelines.
  • Fosters an environment for all staff, residents and visitors that enables open, effective communication for the purpose of efficient problem identification and resolution.
  • Oversees all council and family meetings required at the facility.
  • Will actively participate in community events and networking to promote the facility.
  • Will act as lead person in all marketing efforts and admission procedures to assure that bed  utilization is maximized.  This will involve actively marketing to primary and secondary referral sources by visiting and meeting with individuals that refer on a regular basis in addition to developing new referral sources.
  • Fosters positive working relationships with regulatory agencies, Community Advisory Board and the Ombudsman.
  • Establishes linkages for all medical / psychiatric support services. 
  • As directed by supervisor will periodically provide departmental audits to ensure compliance with state regulations and internal policy and procedure.
  • Oversees the facility budget including approval for all expenditures and assuring that resident rents are current.
  • Responsible for resident spending and petty cash funds.  This includes assuring that all funds are accounted for utilizing agency-approved guidelines and procedures.
  • Assures that facility physical plant is in good repair at all times and meets all requirements as set forth by state regulations and internal guidelines.  Obtains bids and proposals for administrative review of capital improvements.
  • Organizes, approves and submits reports in a timely manner as required by the supervisor and/or administrative office.
  • Aids and encourages residents to maintain family and community ties and helps them to develop new supports and interests.
  • Assures HIPAA compliance within the facility.
  • Performs any other duties as assigned by the supervisor to assure the safe, effective  functioning of the residence.

    • ESSENTIAL FUNCTIONS:

    1.     Ability to communicate with residents and staff in English.

    2.     Ability to read and write English.

    3.     Ability to lift up to 30 pounds unassisted.

    4.     Ability to visually observe residents, to hear emergency systems and verbal needs

            expressed by residents.

    5.     Ability to turn, stoop, bend and stretch in order to assist residents.

    6.     Ability to stand for prolonged periods.

    7.     Ability to use equipment competently.

    8.     Ability to respond to emergencies, i.e. resident choking, evacuation of residents and

            visitors in the event of fire.

    Qualifications
  • Must be at least 18 years of age.
  • Bachelor's degree from an accredited College or University in an approved course of study plus 2 years of work related experience acceptable to the Department of Health (DOH), 1-year of which includes supervisory experience; or an Associate's degree plus 3-years of related work experience acceptable to the department, 1-year of which must be supervisory experience; or High School diploma or GED plus 5 years related experience which must include supervisory experience.
  • Well developed organizational skills.
  • Experience managing budgets and financial operations.
  • Ability to work effectively with inspectors, monitoring and licensing agencies.
  • Must earn 20 hours per year continuing education credits related to management of adult care facilities.  (or can obtain 40 hours in a two (2) year period)
  • Must have the required references and criminal record check.
  • Must have a valid New York State driver's license that meets agency's clean driving record policy.
    • Benefits

    This position is eligible for the following for the following benefits:  Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

    DePaul is an equal opportunity employer that values diversity.  All employment is decided based on qualifications, merit, and program need.

    Employment Type: FULL_TIME

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