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Universal Banker Jobs in Georgia (NOW HIRING)

Renasant Bank

Universal Banker

Saint Marys, GA · On-site

$16.75 - $21/hr

Overview The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete ...

Renasant Bank

Universal Banker

Alpharetta, GA · On-site

$17.25 - $21.75/hr

Overview The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete ...

Hope Bank

Universal Banker

Suwanee, GA · On-site

$20.67 - $24.04/hr

The Universal Banker is responsible for delivering exceptional customer service, building relationships, and supporting the branch's sales and operational goals. This role combines teller and ...

Bank of Hope

Universal Banker

Suwanee, GA · On-site

$20.67 - $24.04/hr

The Universal Banker is responsible for delivering exceptional customer service, building relationships, and supporting the branch's sales and operational goals. This role combines teller and ...

Citizens Trust Bank

Universal Banker

Atlanta, GA · On-site

$17.25 - $21.75/hr

Universal Banker Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our ...

Georgias's Own

Universal Banker

Lilburn, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Georgias's Own

Universal Banker

Conyers, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Georgias's Own

Universal Banker

Grayson, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

United Community Bank

Universal Banker II

Fayetteville, GA · On-site

$18 - $23.75/hr

United Community is seeking a highly skilled Universal Banker II . As a Universal Banker, you will have the opportunity to deliver excellent experiences to customers and prospects. In addition to ...

Posted today

Georgias's Own

Universal Banker

Alpharetta, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Georgia's Own Credit Union

Universal Banker

Atlanta, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Georgias's Own

Universal Banker

Atlanta, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Georgias's Own

Universal Banker

Morrow, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Georgias's Own

Universal Banker

Smyrna, GA · On-site

$23/hr

The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Vallant Bank

Universal Banker - Macon

Macon, GA · On-site

$15.25 - $19/hr

Employer Department Vallant Bank Retail Job title Exemption status Universal Banker I Non-Exempt Supervised by Branch Manager/Retail Service Manager Job Summary The Universal Banker is responsible ...

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Universal Banker information

See Georgia salary details

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How much do universal banker jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for universal banker in Georgia is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a universal banker?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.

What does a universal banker do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a universal banker?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

How does a universal banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

Do I need a degree to be a universal banker?

A degree is not always required to become a universal banker, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, cash handling, and financial knowledge are often prioritized, and some positions may require or prefer post-secondary education or certifications in banking or finance.

Is a universal banker an entry level job?

A universal banker position is often considered entry-level, suitable for individuals with basic customer service skills and a high school diploma. It typically involves training on banking products, financial transactions, and customer interaction, making it accessible to those starting their banking careers.
More about Universal Banker jobs

What are the most commonly searched types of Universal Banker jobs in Georgia?

The most popular types of Universal Banker jobs in Georgia are:

What are popular job titles related to Universal Banker jobs in Georgia?

For Universal Banker jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Universal Banker jobs in Georgia look for?

The top searched job categories for Universal Banker jobs in Georgia are:

What cities in Georgia are hiring for Universal Banker jobs?

Cities in Georgia with the most Universal Banker job openings:

What are popular job titles related to Universal Banker jobs in GA?

For Universal Banker jobs in GA, the most frequently searched job titles are:

Universal Banker jobs near you
Infographic showing various Universal Banker job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,877 per year, or $16.8 per hour.

Universal Banker

Renasant Bank

Saint Marys, GA • On-site

$16.75 - $21/hr

Other

Re-posted 7 days ago

Renasant Bank rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

152nd of 171 rated banks

Job description

Overview
The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete range of retail banking services to meet those needs in alignment with the organization's business model, vision, mission, core values, and behaviors. This position is responsible for performing sales, service and operational functions and executing the Renasant's customer engagement model. In this role, the Universal Banker drives engagement throughout the entire customer interaction, including routine transactions and financial counseling, while championing digital conveniences available through various delivery channels. To do this, the Universal Banker reduces the required steps to as few as possible and can supply full scale banking assistance with no need to refer the customer to another retail team member.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
  • Drive an exceptional customer experience in a branch environment through the execution of the bank's customer engagement model by deepening relationships, educating customers on the bank's products and services, offering appropriate financial solutions and guidance, opening accounts, performing teller transactions and proactively addressing emerging customer needs without the need to transfer the customer to another retail area of the branch
  • Meet established sales and service performance goals by developing and expanding new and current customer relationships, delivering a wide range of banking solutions and improving customer loyalty
  • Collaborate with lines of business partners to create a seamless customer experience to fulfill financial needs through lending groups, wealth management, treasury solutions and other financial services
  • Champion digital delivery in branch by providing our customers with the digital conveniences and on-demand solutions that meet their needs how, when and where they expect to do business
  • Provide awareness, promote and create a seamless transition across all delivery channels including online, mobile, in branch, virtual branch and customer experience center
  • Respond with a sense of urgency and intentionality to customer feedback by working to understand the root causes of customer concerns or complaints; make recommendations to improve the customer experience through various process, policy and product enhancements
  • Ensure proper documentation is obtained and properly completed for all solutions to minimize documentations exceptions
  • Maintain customer pipeline tracking, including documenting calls and other interactions with customers and referral sources, via the customer engagement platform
  • Perform teller responsibilities daily to include processing customer transactions (i.e. deposits, withdrawals, transfers, loan payments, official checks, etc.) as well as special tasks such as loan payoffs and draws, redeeming savings bonds, ordering currency and auditing teller drawers. Additionally, execute daily operations (i.e. balancing ATM and vault and performing branch capture procedures, etc.)
  • Protect the bank from unnecessary risk by following procedures in all areas including CTR, SAR, Reg CC holds, robbery procedures and fraud mitigation
  • Recognize and navigate fraud attempts and events experienced by customers and individuals attempting to defraud customers and the bank
  • Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies
  • Routinely review procedures and processes and complete self-audits using provided tools and resources that are designed to prevent unnecessary risk to customer and bank
  • Represent the bank in community organizations and activities to increase the bank's outreach and foster relationships for future business development opportunities
  • Work closely with line of business partners, the Retail Experience Administration, Learning and Development to maintain a working knowledge of all bank products, services, policies, processes, procedures and systems to effectively and knowledgeably engage customers, deliver financial solutions with urgency and accuracy, and perform branch operations
  • Perform other related duties as assigned

Qualifications
  • High school diploma or equivalent, College education preferred
  • Minimum of 1 year related customer experience and sales experience required
  • Minimum of 1 year teller and/or cash handling experience preferred
  • Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations
  • Ability to follow stated bank customer sales and service standard processes to ensure achievement of necessary goals and customer standards
  • Excellent communication skills (written and verbal)
  • Attention to detail with strong record of accuracy in handling of transactions
  • Comfortable using a variety of technology software products to process transactions
  • Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes
  • Aptitude to read, understand and apply all regulations, policies and procedures related to Universal Banker responsibilities and other branch operations
  • Ability to travel for training, other development opportunities, and between branches, as needed

For all Senior Universal Bankers:
  • Minimum of 2 years of successful Universal Banker experience
  • Ability to handle complex transactions and issues with limited assistance or supervision
  • Operational strength with limited to no account exceptions, outages, or operational losses
  • Proficient in all aspects of bank products and solutions, including IRA's and complex business accounts

Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

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