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Union Representative Jobs in Georgia (NOW HIRING)

Supervise union-represented employees, including the responsibility and authority to (a) counsel, discipline, and make termination recommendations to ensure an efficient operation, (b) train and ...

Supervise union-represented employees, including the responsibility and authority to (a) counsel, discipline, and make termination recommendations to ensure an efficient operation, (b) train and ...

Employee assistance program (EAP) Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. QXO is an Equal ...

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Union Representative information

See Georgia salary details

$20.7K

$37.3K

$65K

How much do union representative jobs pay per year?

As of Aug 19, 2026, the average yearly pay for union representative in Georgia is $37,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $36,300.00 per year, depending on experience, location, and employer.

What is a union representative?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.

What are some common challenges a union representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

Do union representatives get paid?

Yes, union representatives are typically paid employees who receive a salary or hourly wage for their work. Compensation varies depending on the union, industry, and experience, and some representatives may also receive benefits such as health insurance and retirement plans.

How do you become a union representative?

To become a union representative, individuals typically need to be members of the union and have experience or knowledge of the workplace. Many unions require candidates to demonstrate leadership skills, attend training sessions, and be elected or appointed by union members. Strong communication and understanding of labor laws are also important for the role.

How much do union representatives get paid?

Union representatives typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, location, and the union's size. Salaries can vary based on industry and whether the role is full-time or part-time, with some earning additional benefits such as health insurance and retirement plans.

What are the most commonly searched types of Representative jobs in Georgia?

The most popular types of Representative jobs in Georgia are:

What are popular job titles related to Union Representative jobs in Georgia?

For Union Representative jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Union Representative jobs?

Cities in Georgia with the most Union Representative job openings:

Infographic showing various Union Representative job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,338 per year, or $18 per hour.

Credit Union Call Center Representative

Georgia Heritage Federal Credit Union

Savannah, GA • On-site

$15 - $18.75/hr

Other

Re-posted 8 hours ago


Job description

Call Center Representative

The Call Center Representative provides assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.

Duties and Responsibilities

1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.

2. Research and solve more complex member questions, problems, and complaints concerning credit union accounts.

3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.

4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.

5. Log and prepare daily mail for branch processing.

6. Cross-sell credit union products and services when appropriate.

7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.

8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.

9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.

10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis.

11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.

12. Remain current and knowledgeable on the various products and services offered by the Credit Union.

13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.

14. Assist the credit union with outbound calling and other marketing initiatives as requested.

15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.

16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.

17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.

18. Treat all credit union members and employees with a positive and cooperative attitude.

19. May cross-train or assist in cross-training other call center representatives.

20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added.

21. Performs other duties as assigned.

Qualifications
  • High school diploma or equivalent
  • One or more years of experience as a Teller or previous Member Service experience is preferred.
Skills
  • Effective at sales
  • Self-motivated
  • Detail oriented and performance accuracy
  • Strong ability to multi task
  • Possess strong computer skills
  • Personable and professional