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Union Call Center Jobs (NOW HIRING)

Credit Union West

Credit Union Call Center Rep Bi

Glendale, AZ · On-site

$14.50 - $18/hr

Credit Union West has been named a 'Top Company to Work for in Arizona' for the 14th year in a row ... This contact center position will provide an industry leading member service experience. Ensures ...

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CorePlus Credit Union

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... staffing shortages. * Demonstrates a strong working knowledge of Credit Union products and services ...

CorePlus Credit Union

Call Center Specialist

Bozrah, CT · On-site

$16.75 - $20.75/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... staffing shortages. * Demonstrates a strong working knowledge of Credit Union products and services ...

Corning Credit Union

Call Center Specialist

Corning, NY · On-site

$21 - $25.50/hr

NY Call Center Specialist Corning Credit Union is seeking Call Center Specialists to join our team in the Corning, NY market. Corning Credit Union (CCU) is one of the leading credit unions in the ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

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Union Call Center information

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How much do union call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for union call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Call Center jobs?

The most popular types of Call Center jobs are:

What are popular job titles related to Union Call Center jobs?

For Union Call Center jobs, the most frequently searched job titles are:

Infographic showing various Union Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Member Connections Specialist Call Center Representative

Maplewood, MN • On-site

City & County Credit Union
Commercial Banking • 51 - 200 employees
Learn more about City & County Credit Unionexternal

$17.25 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

CCCU is looking for a Member Connections Specialist for our credit union’s Call Center. You will serve as the liaison between our company and its current and potential members through phone calls, emails and chats. The successful candidate will be able to accept ownership for effectively solving member issues, complaints and inquiries, including simple banking transactions, while keeping member satisfaction at the core of every decision and behavior. You will also educate our members on credit union products and services that will help them be financially successful.

Responsibilities

  • Manage large amounts of inbound/outbound calls and chats in a timely, professional and efficient manner
  • Identify members’ needs, clarify information, research issues and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships with members and coworkers by going above and beyond
  • Contribute effectively to individual, department and organizational goals
  • Possess a basic understanding of banking and/or credit union regulations
  • Be positive and act as a team player within the department and the credit union
  • Assist all areas of the credit union, as needed
  • Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position
  • Other responsibilities as assigned
  • High School diploma required with Associates or Bachelor’s degree preferred
  • Previous experience in a customer support role/call center environment
  • Proven superior customer service skills including ability to cross-sell products and services
  • Strong phone and verbal communication skills, along with active listening
  • Good written/chat communication skills
  • Ability to multi-task, set priorities and manage time effectively
  • Team player with high attention to detail, accuracy and thoroughness

Skills & Qualifications

  • High School diploma required with Associates or Bachelor’s degree preferred
  • Previous experience in a customer support role/call center environment
  • Proven superior customer service skills including ability to cross-sell products and services
  • Strong phone and verbal communication skills, along with active listening
  • Good written/chat communication skills
  • Ability to multi-task, set priorities and manage time effectively
  • Team player with high attention to detail, accuracy and thoroughness

Hours & Work Schedule

  • 40 hours/week
  • Monday through Friday, some Saturdays

Benefits

  • Health, dental and vision insurance
  • Health Savings/Flexible Spending accounts
  • 401(k) and pension plan
  • Life insurance and supplemental insurance
  • Paid time off out of the office - Vacation time, Sick time and Paid Holidays
  • Employee referral program
  • plus much more!

Apply