ZipRecruiter

Log In

1

Union Bank Jobs in Springfield, MA (NOW HIRING)

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA · On-site

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA · On-site

$19.07 - $28.60/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

PT UNIVERSAL AGENT

Northampton, MA

$19.07 - $28.60/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA · On-site

$23.83/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA

$20.26 - $25.60/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Harry Grodsky & Co., Inc.

Controller

Springfield, MA · On-site

Prepare bank reporting packages and covenant schedules; coordinate draws, renewals, and ... Oversee union reporting and fringe submissions, certified payroll support, and subcontractor ...

New

Self Help

Mortgage Loan Officer

Manchester, CT

Provide information on credit union products and services to potential borrowers according to all ... Bachelor's degree preferred. * 2 years' of experience in mortgage, banking or other relevant ...

New

next page

Showing results 1-20

All JobsUnion Bank JobsUnion Bank Jobs in Springfield, MA

Union Bank information

See Springfield, MA salary details

$9

$21

$44

How much do union bank jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for union bank in Springfield, MA is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.12 and $24.35 per hour, depending on experience, location, and employer.

What is a Union Bank and what does it do?

A Union Bank is a financial institution that offers a variety of banking and financial services to individuals, businesses, and organizations. These services typically include savings and checking accounts, loans, mortgages, credit cards, and investment products. Union Banks may also provide online banking, wealth management, and other specialized financial solutions. The term 'Union Bank' can refer to a specific bank with that name or, more generally, to banks that were established to serve the needs of a particular group or community, such as labor unions or cooperative organizations.

What are the key skills and qualifications needed to thrive as a Union Bank Employee, and why are they important?

To thrive as a Union Bank employee, you generally need a background in finance, banking operations, and customer service, often supported by a relevant degree or banking certifications. Familiarity with core banking systems, digital financial platforms, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help professionals build trust and resolve client issues effectively. These skills and qualities are crucial for ensuring regulatory compliance, operational efficiency, and exceptional customer satisfaction in a competitive financial environment.

What are some common challenges faced by employees working at Union Bank, and how are they typically addressed within the organization?

Employees at Union Bank often encounter challenges such as adapting to regulatory changes, managing high customer expectations, and working within a fast-paced, compliance-driven environment. To address these, Union Bank provides regular training on regulatory updates, encourages open communication within teams, and offers support through mentorship programs. Collaboration among departments is emphasized to ensure employees can quickly resolve issues and continue delivering excellent service to clients. These practices help staff stay informed, supported, and efficient in their roles.
What are the most commonly searched types of Bank jobs in Springfield, MA? The most popular types of Bank jobs in Springfield, MA are:
What are popular job titles related to Union Bank jobs in Springfield, MA? For Union Bank jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Union Bank jobs in Springfield, MA look for? The top searched job categories for Union Bank jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Union Bank jobs? Cities near Springfield, MA with the most Union Bank job openings:
Union Bank jobs near you
Infographic showing various Union Bank job openings in Springfield, MA as of June 2026, with employment types broken down into 67% Full Time, 30% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,345 per year, or $21.3 per hour.
UNIVERSAL AGENT

UNIVERSAL AGENT

Freedom Credit Union

Springfield, MA • On-site

Full-time

Posted 15 days ago

Job description

Job Type
Full-time
Description
Primary Summary:
This position is the Member Ambassador for the financial institution with the overall purpose of providing quality and efficiency to members who prefer face-to-face interaction. This position will have a thorough understanding of the member's transaction requirements and be able to effectively communicate all available options to them. They will educate members about our sales and service delivery options and refer the appropriate products and services matching the member's needs. This position will also refer members to the appropriate source or channel to address their need. They will also be responsible for the processing of regular transactions, such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner. Provides personalized banking services to financial institution members by performing the following duties
Essential Functions/Position Responsibilities:
  • Conduct all member account functions, including teller transactions, processing request for new accounts and services, providing counseling and cross selling appropriate products or services to benefit the member and achieve established sales goals, interview members and process applications for all types of credit cards and consumer loans. Review all documentation for completeness and accuracy according to the organizations compliance guidelines. Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary.
  • Assist with wide variety of member services including; regular account maintenance, Safe Deposit Box maintenance, assist members with account inquiries and reconciliation, manages outgoing wires, ACH transactions and disputes, solve fraud issues, serve as notary public, close accounts, etc.
  • Troubleshoot and resolve member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity and suggest resolution on account disputes and other account activity.
  • Answer and route telephone calls, take messages, provide information and directs calls to appropriate staff as necessary.
  • Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements
Experience
A minimum of 6 months to one-year previous financial institution experience required including time spent in preparatory position. Bilingual highly preferred.
Education/Certifications/Licenses
A high school degree or GED is required.
Interpersonal Skills
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Travel
Float positions require the ability to travel to other branches as scheduling needs require.

Apply