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Unified Communications Jobs (NOW HIRING)

Bowhead

Unified Communications Engineer

TX · On-site

Overview Unified Communications Engineer (GAFB-2026-25909): Bowhead seeks to network with a Unified Communications Engineer for an upcoming proposal effort to support the operation, maintenance ...

ASM Research

Unified Communications Engineer

Position Overview The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that ...

Socket.dev

Unified Communications Engineer

San Antonio, TX · On-site

$110 - $160/hr

As a Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager (CUCM), Voice over IP (VoIP), Session Initiation Protocol (SIP), voice gateways ...

ManTech

Unified Communications Engineer

Chantilly, VA

$128K - $214K/yr

MANTECH seeks a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA . This is an onsite position. This role supports the design, implementation ...

Peraton

Unified Communications Engineer

Washington, DC · On-site

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

Peraton

Unified Communications Engineer

Washington, DC · On-site

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

Peraton

Unified Communications Engineer

Washington, DC · On-site

$135K - $216K/yr

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

TEKsystems

Unified Communications Engineer

Edison, NJ

$70 - $75/hr

Contact Center Engineer / Unified Communications SpecialistOverview We are seeking an experienced Contact Center Engineer to support the day-to-day operations of a large enterprise contact center ...

Vacatia

Unified Communications Engineer

Orlando, FL · On-site

We're looking for a Unified Communications (UCaaS) Engineer to own and modernize Vacatia's cloud communications ecosystem. This newly created role will be responsible for designing, deploying ...

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Unified Communications information

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$10

$53

$74

How much do unified communications jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for unified communications in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What is unified communications?

Unified Communications (UC) refers to the integration of various communication tools and technologies—such as voice, video, messaging, conferencing, and collaboration platforms—into a single, cohesive system. This allows employees to communicate and collaborate seamlessly across different devices and locations, improving productivity and efficiency. UC solutions often include features like instant messaging, presence information, VoIP, video conferencing, and unified messaging, all accessible from a unified interface. Organizations implement UC to streamline communication, reduce costs, and support remote or hybrid work environments.

What are the key skills and qualifications needed to thrive as a unified communications specialist, and why are they important?

To thrive as a Unified Communications Specialist, you need strong knowledge of networking, VoIP technologies, and telecommunication systems, often supported by a degree in information technology or a related field. Familiarity with platforms such as Microsoft Teams, Cisco Unified Communications Manager, and relevant certifications like Cisco CCNA Collaboration or Microsoft Certified: Teams Administrator Associate is highly valued. Excellent problem-solving abilities, communication skills, and the ability to work collaboratively are essential soft skills for this role. These competencies ensure seamless integration, support, and optimization of communication platforms critical to modern business operations.

What are some common challenges faced by professionals in unified communications roles, and how can they be addressed?

Unified Communications professionals often encounter challenges such as integrating diverse communication platforms, ensuring seamless connectivity, and maintaining system security. These challenges can be addressed by staying current with the latest UC technologies, collaborating closely with IT and security teams, and proactively monitoring systems for potential issues. Regular training and clear documentation also help in troubleshooting and maintaining efficient communication workflows across the organization.

What is the difference between Unified Communications vs Network Administrator?

AspectUnified CommunicationsNetwork Administrator
Required CredentialsCertifications like CCNA, CCNP, or vendor-specific UC certificationsCertifications such as CCNA, CompTIA Network+, or Cisco CCNP
Work EnvironmentOffice or remote, focusing on communication systems and collaboration toolsData centers, server rooms, and network infrastructure environments
Employer & Industry UsageTelecom, IT, and corporate sectors implementing communication solutionsIT departments across various industries managing network infrastructure
Common Search & Comparison IntentUnderstanding roles related to communication systemsManaging and maintaining network infrastructure

Unified Communications specialists focus on integrating communication tools like VoIP, video conferencing, and messaging to enhance collaboration. Network Administrators manage and maintain network infrastructure, ensuring connectivity and security. While both roles require networking knowledge and certifications, their focus areas differ: UC professionals optimize communication systems, whereas Network Administrators oversee overall network health and performance.

More about Unified Communications jobs

What cities are hiring for Unified Communications jobs?

Cities with the most Unified Communications job openings:

What are the most commonly searched types of Unified Communications jobs?

The most popular types of Unified Communications jobs are:

What states have the most Unified Communications jobs?

States with the most job openings for Unified Communications jobs include:

What job categories do people searching Unified Communications jobs look for?

The top searched job categories for Unified Communications jobs are:

Unified Communications jobs near you
Infographic showing various Unified Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.

Unified Communications Engineer

UIC Arctic Response Services, LLC

San Angelo, TX • On-site

$90 - $130/hr

Other

Posted 7 days ago

Job description

Overview

Unified Communications Engineer (GAFB-2026-25909):

Bowhead seeks to network with aUnified Communications Engineer for an upcoming proposal effortto support the operation, maintenance, administration, and sustainment of an enterprise Cisco Unified Communications environment. The Unified Communications Engineer will provide advanced technical expertise across the Cisco collaboration infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE)/Session Border Controllers, Cisco Unity Connection, SIP trunks, voice gateways, call routing, dial plans, and associated voice services. The position will be responsible for maintaining system availability, performing complex troubleshooting and fault isolation, implementing configuration changes, and supporting the integration and sustainment of enterprise voice and collaboration services.

Responsibilities

Essential functions will include:

  • Administer, operate, maintain, and troubleshoot Cisco Unified Communications Manager (CUCM) and associated unified communications infrastructure.
  • Configure and support Cisco Unified Border Element (CUBE)/Session Border Controller functionality, SIP trunks, voice gateways, and call routing.
  • Administer and maintain Cisco Unity Connection and associated voicemail services.
  • Configure and maintain dial plans, route patterns, translation patterns, calling search spaces, partitions, device pools, and other CUCM components.
  • Perform advanced troubleshooting and fault isolation for voice, signaling, call-routing, endpoint, gateway, and interoperability issues.
  • Analyze SIP signaling and call flows to identify and resolve complex voice service issues.
  • Perform system configuration changes, software upgrades, patches, backups, restores, and certificate management.
  • Configure and troubleshoot Cisco IP phones, analog gateways, and other voice endpoints and associated devices.
  • Support integration between CUCM, CUBE/SBCs, PSTN/carrier services, and other enterprise communications systems.
  • Monitor system performance, availability, capacity, and alarms and take corrective action as required.
  • Maintain accurate system configurations, diagrams, inventories, technical documentation, and change records.
  • Support incident response and restoration of unified communications services during outages and other service-impacting events.
  • Coordinate with network, cybersecurity, carrier, vendor, and customer personnel to resolve technical issues and implement system changes.
  • Ensure unified communications systems are maintained in accordance with applicable DoD cybersecurity, security, configuration management, and technical requirements.
  • Provide technical guidance and assistance to telecommunications technicians and other support personnel as required.
  • Perform other duties as assigned in support of telecommunications and unified communications operations.
  • Other duties as assigned
Qualifications
  • Education (a High School diploma or GED is required at a minimum for Bowhead)
    • Bachelor’s degree in Information Technology, Computer Science, Telecommunications, Engineering, or a related technical field preferred.
    • Additional relevant experience, technical training, and industry certifications may be considered in lieu of a degree.
  • Years of experience
    • Five (5) or more years of professional experience supporting enterprise telecommunications or unified communications environments.
    • Three (3) or more years of hands-on experience administering, maintaining, and troubleshooting Cisco Unified Communications Manager (CUCM) and associated Cisco collaboration technologies.
    • Demonstrated experience with CUBE/Session Border Controllers, SIP, voice gateways, dial plans, call routing, and advanced voice troubleshooting.
  • Required skills or certifications
    • Cisco Certified Network Associate (CCNA) certification required. Cisco Certified Network Professional (CCNP) Collaboration preferred.
    • CompTIA Security+ CE certification or other DoD 8140-compliant certification appropriate to the position required.
    • Strong working knowledge of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Border Element (CUBE)/Session Border Controller technologies.
    • Demonstrated experience configuring and troubleshooting SIP trunks, voice gateways, dial plans, call routing, and Cisco IP endpoints.
    • Strong understanding of VoIP technologies and protocols, including SIP, RTP, TCP/IP, QoS, and associated network services.
    • Ability to analyze SIP signaling and call flows and perform advanced troubleshooting of complex voice and unified communications issues.
    • Working knowledge of system upgrades, patching, backups, certificate management, and configuration management.
    • Ability to develop and maintain technical documentation, system diagrams, configuration records, and troubleshooting procedures.
    • Ability to work independently and coordinate effectively with network, cybersecurity, vendor, and customer technical personnel.
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
  • Ability to communicate effectively with all levels of employees and outside contacts
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

  • Must be able to lift up to 50 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Public Trust level. US Citizenship is a requirement for Public Trust clearance at this location.

Salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

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