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Unified Communications Jobs (NOW HIRING)

Peraton

Unified Communications Engineer

Washington, DC · On-site

$135K - $216K/yr

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

ASM Research

Unified Communications Engineer

Position Overview The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that ...

MANTECH

Unified Communications Engineer

Chantilly, VA · On-site

Resolving Unified Communications user incidents and requests, to include operational voice and video challenges * Resolve issues with vendor-specific multi-level video teleconferencing systems

Peraton

Unified Communications Engineer

Washington, DC · On-site

Responsibilities Position Overview Peraton is seeking a highly skilled and mission-focused Unified Communications (UC) Engineer to support secure enterprise communications systems for a federal ...

MANTECH

Unified Communications Engineer

Chantilly, VA · On-site

Resolving Unified Communications user incidents and requests, to include operational voice and video challenges * Resolve issues with vendor-specific multi-level video teleconferencing systems

LLNL

Unified Communications Engineer

Livermore, CA · Hybrid

$151K - $185K/yr

We have an opening for a Unified Communications Engineer . You will work independently as a technical expert on a collaborative team, focused on the successful implementation of the Cisco ...

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Unified Communications information

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How much do unified communications jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for unified communications in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What are Unified Communications?

Unified Communications (UC) refers to the integration of various communication tools and technologies—such as voice, video, messaging, conferencing, and collaboration platforms—into a single, cohesive system. This allows employees to communicate and collaborate seamlessly across different devices and locations, improving productivity and efficiency. UC solutions often include features like instant messaging, presence information, VoIP, video conferencing, and unified messaging, all accessible from a unified interface. Organizations implement UC to streamline communication, reduce costs, and support remote or hybrid work environments.

What are some common challenges faced by professionals in Unified Communications roles, and how can they be addressed?

Unified Communications professionals often encounter challenges such as integrating diverse communication platforms, ensuring seamless connectivity, and maintaining system security. These challenges can be addressed by staying current with the latest UC technologies, collaborating closely with IT and security teams, and proactively monitoring systems for potential issues. Regular training and clear documentation also help in troubleshooting and maintaining efficient communication workflows across the organization.

What are the key skills and qualifications needed to thrive as a Unified Communications Specialist, and why are they important?

To thrive as a Unified Communications Specialist, you need strong knowledge of networking, VoIP technologies, and telecommunication systems, often supported by a degree in information technology or a related field. Familiarity with platforms such as Microsoft Teams, Cisco Unified Communications Manager, and relevant certifications like Cisco CCNA Collaboration or Microsoft Certified: Teams Administrator Associate is highly valued. Excellent problem-solving abilities, communication skills, and the ability to work collaboratively are essential soft skills for this role. These competencies ensure seamless integration, support, and optimization of communication platforms critical to modern business operations.

What is the difference between Unified Communications vs Network Administrator?

AspectUnified CommunicationsNetwork Administrator
Required CredentialsCertifications like CCNA, CCNP, or vendor-specific UC certificationsCertifications such as CCNA, CompTIA Network+, or Cisco CCNP
Work EnvironmentOffice or remote, focusing on communication systems and collaboration toolsData centers, server rooms, and network infrastructure environments
Employer & Industry UsageTelecom, IT, and corporate sectors implementing communication solutionsIT departments across various industries managing network infrastructure
Common Search & Comparison IntentUnderstanding roles related to communication systemsManaging and maintaining network infrastructure

Unified Communications specialists focus on integrating communication tools like VoIP, video conferencing, and messaging to enhance collaboration. Network Administrators manage and maintain network infrastructure, ensuring connectivity and security. While both roles require networking knowledge and certifications, their focus areas differ: UC professionals optimize communication systems, whereas Network Administrators oversee overall network health and performance.

More about Unified Communications jobs
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What states have the most Unified Communications jobs? States with the most job openings for Unified Communications jobs include:
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Unified Communications jobs near you
Unified Communications Engineer

Unified Communications Engineer

Computer Technologies Consultants Inc

Bethesda, MD • On-site

$135K - $150K/yr

Full-time

Re-posted 25 days ago

Job description

Description:

Unified Communications Engineer to provide Unified Communications Engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSOs, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.

Daily Responsibilities:

  • Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement
  • Engineer Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services, to include identifying hardware refresh recommendations
  • Perform an AoA for periodic Unified Communications hardware refreshes, following all
  • Change Management processes
  • Creates and documents the requisite network configuration
  • Performs design, project management, acceptance testing, and vendor assessment activities.
  • Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
  • Ensures the accuracy and completeness of systems documentation.
  • Help in the design and the development of system equipment, as well as installing, testing system equipment, and implementing procedures to make all components operational.
  • Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation.
Requirements:

Qualifications:

  • Information Assurance Technical (IAT) III Certification
  • Experience utilizing trouble ticket systems like ServiceNow
  • Excellent customer service, writing, and oral communication skills
  • In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools, and services
  • Demonstrated experience as a Network Administrator
  • Ability to multitask and work in a fast-paced environment
  • Professional-level Cisco certifications desired
  • Problem analysis and problem solving
  • Attention to detail and accuracy
  • Customer Service oriented

Desired

  • ITIL Foundations certification desired
  • Experience with cloud-based unified communications solutions
  • Appropriate security certifications centering on networking and unified communications
  • Experience with VTC systems and their integration within unified communications platforms
  • Effective Communication skills - verbal and written

Required Clearance:

  • Must possess an active Top Secret/SCI clearance

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