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Broadsoft Jobs (NOW HIRING)

Service Assurance

Overland Park, KS · On-site

$105K - $127K/yr

This includes Broadsoft applications, physical, virtual storage layers. * Gap Analysis and work with different teams and stakeholders to identify solutions to close gaps in the current NMS solution ...

Service Assurance

Overland Park, KS · On-site

$105K - $127K/yr

This includes Broadsoft applications, physical, virtual storage layers. * Gap Analysis and work with different teams and stakeholders to identify solutions to close gaps in the current NMS solution ...

... BroadSoft, Call Centers, IVRs, or Microsoft Teams is preferred. · Familiarity with collaboration tools such as Zoom and Webex is a plus. · Strong Microsoft Office skills, particularly Excel. · ...

Senior Telecom Engineer

Brentwood, TN · On-site

$98K - $135K/yr

Analyzes, diagnoses, and resolves voice service issues related to Zoom Phone, Cisco Call Manager, Lingo/Broadsoft, paging systems, nurse call integrations, voice gateways, call routing, voicemail ...

Senior Telecom Engineer

Brentwood, TN · On-site

$98K - $135K/yr

Analyzes, diagnoses, and resolves voice service issues related to Zoom Phone, Cisco Call Manager, Lingo/Broadsoft, paging systems, nurse call integrations, voice gateways, call routing, voicemail ...

Broadsoft information

See salary details

$23

$33

$42

How much do broadsoft jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for broadsoft in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Broadsoft position, and why are they important?

To thrive in a Broadsoft-focused role, you need a solid understanding of VoIP technologies, SIP protocol, and Unified Communications systems, typically supported by relevant IT or telecommunications qualifications. Familiarity with BroadSoft BroadWorks, BroadCloud, Cisco platforms, and certifications such as CCNA or BroadSoft Specialist are highly valuable. Strong troubleshooting skills, communication abilities, and a customer-centric approach are essential soft skills for success. These competencies ensure efficient deployment, management, and support of business communication solutions in dynamic technology environments.

What are the typical daily responsibilities for a Broadsoft engineer or specialist?

Broadsoft engineers or specialists are usually responsible for the deployment, configuration, and ongoing support of BroadSoft-based unified communications platforms. Their daily tasks often include troubleshooting VoIP or SIP-related issues, executing software upgrades and patches, and collaborating with both internal teams and clients to resolve service incidents. They may also be involved in system monitoring, user provisioning, and documentation of processes. This role generally requires both independent problem-solving and teamwork, as cross-department collaboration is essential to meet client requirements and maintain high service quality.

What is a Broadsoft?

A BroadSoft job typically refers to a role involving BroadSoft's cloud-based communication solutions, now part of Cisco. Professionals in these roles work with VoIP, unified communications, and collaboration technologies to support businesses in deploying and managing communication services. Responsibilities may include system administration, technical support, network engineering, or software development related to BroadSoft platforms. These jobs are often found in telecom companies, managed service providers, or enterprise IT teams. Knowledge of SIP, PBX systems, cloud telephony, and related technologies is usually required.

More about Broadsoft jobs

What states have the most Broadsoft jobs?

States with the most job openings for Broadsoft jobs include:

What job categories do people searching Broadsoft jobs look for?

The top searched job categories for Broadsoft jobs are:

Infographic showing various Broadsoft job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Contract. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

Service Assurance

Pyramid Corporation

Overland Park, KS • On-site

$105K - $127K/yr

Other

Posted 4 days ago


Job description

Service Assurance

Immediate need for a Service Assurance for a position in the IT industry. This is a 06+ month contract opportunity with long-term potential located in Overland Park, KS. Please review the job description below:

Key Responsibilities:

  • Analyse the overall NMS Architecture for Commercial IMS across Physical Virtual SMB deployment.
  • This includes Broadsoft applications, physical, virtual storage layers.
  • Gap Analysis and work with different teams and stakeholders to identify solutions to close gaps in the current NMS solution for Broadsoft R22 support.
  • Network Management includes Fault Performance management, Logging and Telemetry.

Our client is a leading IT industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.