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Broadsoft Jobs (NOW HIRING)

Collabera

Avaya Engineer

Charlotte, NC · On-site

... IVR & Broadsoft Knowledge of CTI, LAN/WAN, and switches and routers SIP understanding Hourly Rate: 65$-70$ per hour This range reflects base compensation and may vary based on location, market ...

Collabera LLC

Avaya Engineer

Charlotte, NC · On-site

Proficiency with Aspect, NICE voice recording, IVR, dialers, Genesys IVR and VoIP IVR & Broadsoft * Knowledge of CTI, LAN/WAN, and switches and routers * SIP understanding * Hourly Rate: 65$-70$ per ...

Clearspan LLC

Implementation Specialist

Plano, TX · On-site +1

Knowledge of BroadSoft, Call Centers, IVRs, or Microsoft Teams is preferred. Familiarity with collaboration tools such as Zoom and Webex is a plus. Strong Microsoft Office skills, particularly Excel.

Ooma

Strategic Sales Director, 2600Hz

$220K - $250K/yr

Deep understanding of telecommunications, including experience with UCC solutions and exposure to CCaaS and/or CPaaS; familiarity with platforms such as Cisco BroadSoft, NetSapiens, or Metaswitch ...

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$23

$33

$42

How much do broadsoft jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for broadsoft in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Broadsoft position, and why are they important?

To thrive in a Broadsoft-focused role, you need a solid understanding of VoIP technologies, SIP protocol, and Unified Communications systems, typically supported by relevant IT or telecommunications qualifications. Familiarity with BroadSoft BroadWorks, BroadCloud, Cisco platforms, and certifications such as CCNA or BroadSoft Specialist are highly valuable. Strong troubleshooting skills, communication abilities, and a customer-centric approach are essential soft skills for success. These competencies ensure efficient deployment, management, and support of business communication solutions in dynamic technology environments.

What are the typical daily responsibilities for a Broadsoft engineer or specialist?

Broadsoft engineers or specialists are usually responsible for the deployment, configuration, and ongoing support of BroadSoft-based unified communications platforms. Their daily tasks often include troubleshooting VoIP or SIP-related issues, executing software upgrades and patches, and collaborating with both internal teams and clients to resolve service incidents. They may also be involved in system monitoring, user provisioning, and documentation of processes. This role generally requires both independent problem-solving and teamwork, as cross-department collaboration is essential to meet client requirements and maintain high service quality.

What is a Broadsoft job?

A BroadSoft job typically refers to a role involving BroadSoft's cloud-based communication solutions, now part of Cisco. Professionals in these roles work with VoIP, unified communications, and collaboration technologies to support businesses in deploying and managing communication services. Responsibilities may include system administration, technical support, network engineering, or software development related to BroadSoft platforms. These jobs are often found in telecom companies, managed service providers, or enterprise IT teams. Knowledge of SIP, PBX systems, cloud telephony, and related technologies is usually required.

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Broadsoft jobs near you

VOIP operation Engineer: Onsite

Qualis1 Inc

Berkeley Heights, NJ • On-site

Contractor

Posted 8 days ago

Job description

Job Title: VOIP operation Eng

Location: Mt Laurel Township, NJ 08054

Duration:12 months

Skill Set: SIP, IMS & Broadsoft operation support

Job Description:

  • Bachelor's Degree or Equivalent
  • Engineering, Computer Science
  • Generally, requires 8-12 years related experience
  • Operations focused support, analysis and design documentation based on Product Requests and Requirements
  • Technical learning and support of higher-level engineers, leadership, training, project management teams
  • Support Product Engineering with Systems architecture planning, system implementation guidelines, and engineering guidelines
  • Support roll out of scripting, tools and testing for VoIP application integration, operational tools and engineering projects.
  • Support & Coordinate Lab testing, design, and architecture work
  • Support Product engineering teams on Application and network architecture in the arena of IMS, BroadSoft, and Emergency Services
  • Interface and Support of Product Development technology and feature introduction from an Operations perspective in the area of SIP, SRP and SBC NENA I2,I3 product suites
  • Production Operations testing of new CPE, applications, services, etc. and support of Test Quality Assurance (labs)
  • Interoperability and interconnection testing in the Production environment
  • Technical Leadership and training of entry level engineers in triage and trouble-shooting, architecture and best practices
  • Author & Update Operations guidelines and design documentation (QoS, performance, reliability, security, scalability, VOIP, etc.)
  • Design Documentation
  • Requirements Definition
  • Vendor selection and management from an operations perspective
  • Isolation and Restoration of Critical systems and issues