Underpayments Analyst Jobs (NOW HIRING)

THE ROLE:

The Revenue Cycle Management (RCM) Advisory Analyst is a highly visible role based in El Segundo, CA, with a flexible schedule requiring in-office attendance approximately once per month or as business needs require.

This role partners with revenue cycle, finance, and operational leaders to drive scalable, high-performing revenue cycle operations across TEAM's portfolio of brands. Acting as a trusted advisor to RCM teams, the analyst provides guidance on billing, collections, revenue integrity, reporting, and process optimization across multiple payors and business lines.

This is a high-impact opportunity for a data-driven problem solver who understands revenue cycle operations and enjoys improving performance through analytics, automation, system integrations, and cross-functional collaboration. Success in this role requires a proactive, ownership-minded approach, with the ability to identify opportunities, solve complex challenges, and help build scalable processes that support continued growth.

What Success Looks Like 

• Advise and strategize on accurate and timely billing, collections, and reconciliations across multiple payors 

• Drive brand RCM teams to reduce denials and underpayments through strong analysis and cross-functional problem-solving 

• Improve revenue visibility through clear reporting and dashboards and monitor KPIs for risk mitigation 

• Support automation initiatives that increase efficiency and reduce manual work 

• Build trusted partnerships with Operations, Finance, and external payors 
• Strengthen controls and audit readiness across revenue processes

Primary Responsibilities 

Revenue Operations & Accounts Receivable  

• Assist brand RCM teams with optimization projects around billing, payment application, and account reconciliations across multiple payors and private pay clients 

• Monitor account balances and follow up on discrepancies to ensure timely resolution 

Revenue Recognition & Adjustments  

• Partner with Operations and Finance to evaluate and process revenue adjustments or write-offs related to over-authorizations or uncollectible balances 

Reporting, Analytics & Insights  

• Produce monthly and ad hoc reporting on key business metrics 

• Support data-driven decision-making through analysis and insights 

• Participate in system- and data-oriented projects that improve reporting accuracy and efficiency 

Cross-Functional Collaboration  

• Partner with Operations, Data, BI, Finance, and other internal teams to investigate denials, underpayments, and operational root causes 

• Communicate findings clearly and recommend solutions 

Payor Rate Analysis & Strategy  

• Partner with payors on billing rate changes 

• Analyze financial impact of rate changes and collaborate with leadership on mitigation and reimbursement strategies 

Business Intelligence & Automation  

• Support automation initiatives that reduce manual effort and improve accuracy 

Offshore Team Support & Oversight  

• Train offshore support teams assisting with billing and collections postings 

• Ensure quality, accuracy, and adherence to defined processes 

Controls, Compliance & Audit Support  

• Ensure adherence to internal controls and audit requirements 
• Partner with Finance and Systems teams to maintain strong accounting controls across revenue workflows 

WHAT YOU BRING TO THE TABLE:

Qualifications 

• Bachelor's degree in Business, Accounting, Finance, Economics, or a related field 

• 3+ years of experience in revenue cycle management or related finance roles 

• Certified Revenue Cycle Representative (CRCR) or similar certification preferred 

• Experience supporting multi-entity or multi-location organizations preferred 

• Healthcare experience a requirement 

• 25% travel required 

Skills & Competencies  

Revenue & Financial Acumen 

• Strong understanding of revenue recognition under GAAP 

• Ability to support audit preparation and respond to audit inquiries 

• Experience managing complex account structures and payor relationships 

Analytics & Systems 

• Advanced Excel skills 

• Clearinghouse experience (Change Healthcare, Waystar, etc.) 

Ownership & Execution 

• Highly organized with the ability to manage multiple priorities simultaneously 

• Comfortable operating in a fast-paced, evolving environment 

• Proactive in identifying issues and driving solutions through completion 

Communication & Collaboration 

• Communicates complex operational and financial issues clearly 

• Builds effective relationships with internal teams and external partners 

• Able to translate data into actionable insights for stakeholders 

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.  

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