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Underdog Fantasy Customer Support Jobs (NOW HIRING)

Sutherland

Customer Service - Bilingual - Portuguese

$15.75 - $20/hr

Provide clear and accurate explanations of fantasy sports rules, scoring systems, and gameplay ... Contribute to team success by sharing insights, identifying process improvements, and supporting ...

Asmodee

Communications Manager

Roseville, MN · On-site +1

... for Fantasy Flight Games while also directly overseeing customer service inquiries. This role ... Act as a communication resource and strategic partner for marketing managers, supporting campaign ...

Fantasy Springs Resort Casino

DEALER P/T

Indio, CA · On-site

Deals assigned card games according to CBMI/Fantasy Springs Casino rules and regulations. Ensures ... Customer Service - Consistently delivers service which meets the company standards and mission ...

Fantasy Springs Resort Casino

DEALER P/T

Indio, CA

Deals assigned card games according to CBMI/Fantasy Springs Casino rules and regulations. Ensures ... Customer Service - Consistently delivers service which meets the company standards and mission ...

Fantasy Springs Resort Casino

DEALER P/T

Indio, CA · On-site

Deals assigned card games according to CBMI/Fantasy Springs Casino rules and regulations. Ensures ... Customer Service - Consistently delivers service which meets the company standards and mission ...

Fantasy Springs Resort Casino

LEAD NIGHT AUDITOR

Indio, CA · On-site

$15.50 - $20.50/hr

Support, knowledge, and assistance as needed in all areas of customer service. Essential Duties and ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

Fantasy Springs Resort Casino

HOTEL FRONT DESK

Indio, CA · On-site

$14.50 - $18.50/hr

The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

Customer Service - Fantasy Springs Resort Casino is a hospitality organization. As such, the ... Organizational Support - Follows the organization's policies and procedures. Performs job functions ...

Fantasy Springs Resort Casino

BELL PERSON

Indio, CA · On-site

$12.25 - $16.75/hr

The Bell Person offers support, knowledge, and assistance as needed in all areas of customer ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

Fliff

Promotions Strategy Manager

Austin, TX · On-site

As Fliff continues to expand across sportsbook, daily fantasy sports, social gaming, and future ... Design customer incentive strategies that support acquisition, engagement, retention, reactivation ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA

$17.50 - $22.75/hr

Customer Service - Fantasy Springs Resort Casino is a hospitality organization. As such, the ... Organizational Support - Follows the organization's policies and procedures. Performs job functions ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

Customer Service - Fantasy Springs Resort Casino is a hospitality organization. As such, the ... Organizational Support - Follows the organization's policies and procedures. Performs job functions ...

Fantasy Springs Resort Casino

HOTEL FRONT DESK

Indio, CA · On-site

$14.50 - $18.50/hr

The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

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All JobsUnderdog Fantasy Customer Support Jobs

Underdog Fantasy Customer Support information

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$12

$19

$28

How much do underdog fantasy customer support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for underdog fantasy customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is an Underdog Fantasy Customer Support?

An Underdog Fantasy Customer Support job involves assisting users with inquiries, troubleshooting account or app issues, and providing guidance on fantasy sports contests. Support representatives communicate through chat, email, or phone to ensure a smooth user experience. They help resolve issues related to deposits, withdrawals, scoring, and contest rules while maintaining excellent customer service.

What are the primary challenges faced by Underdog Fantasy Customer Support representatives, and how is support provided to navigate them?

Underdog Fantasy Customer Support representatives often encounter challenges such as resolving account issues, clarifying game rules, and addressing time-sensitive technical inquiries during peak times like major sports events. To navigate these situations, team members receive comprehensive training and have access to a robust knowledge base, regular coaching sessions, and continuous technical support. Collaboration is highly encouraged, with daily team check-ins and open channels for sharing insights and best practices. This supportive environment helps representatives stay up-to-date on platform updates and ensures consistent, high-quality service for users.

What are the key skills and qualifications needed to thrive in the Underdog Fantasy Customer Support position, and why are they important?

To thrive as an Underdog Fantasy Customer Support representative, you need strong communication skills, problem-solving abilities, and a solid understanding of fantasy sports and customer service best practices. Familiarity with customer support platforms such as Zendesk or Intercom, as well as basic troubleshooting knowledge for web and mobile applications, is typically required. Exceptional patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These attributes are crucial for delivering timely, accurate support and maintaining a positive user experience in a fast-paced, user-focused environment.

More about Underdog Fantasy Customer Support jobs

What cities are hiring for Underdog Fantasy Customer Support jobs?

Cities with the most Underdog Fantasy Customer Support job openings:

What are the most commonly searched types of Underdog Fantasy Customer Support jobs?

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What job categories do people searching Underdog Fantasy Customer Support jobs look for?

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Underdog Fantasy Customer Support jobs near you
Infographic showing various Underdog Fantasy Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Canvasser (Underdog Strategies)

RePublic Schools

Nashville, TN

$25/hr

Part-time, Contractor

Re-posted 19 days ago

Job description

Underdog Strategies is a mission-driven organization founded by community organizers dedicated to transforming political and educational systems through grassroots engagement. Since 2018, we've partnered with organizations to mobilize communities, increase civic engagement, advocate for equitable resources, and strengthen public education.

As we expand our work in Nashville, we're looking for passionate individuals who believe every family deserves access to high-quality public schools and are excited to make a direct impact through community outreach.

The Opportunity

Underdog Strategies is seeking energetic, outgoing, and relationship-driven Canvassers to support student recruitment efforts for Nashville Public Schools.

In this role, you'll engage directly with parents and community members, build awareness about school options, and encourage families to begin the enrollment process. You'll spend most of your time working in assigned neighborhoods, attending community events, and building authentic relationships that help connect families to educational opportunities.

This is a part-time W-2 position beginning with a one-month contract and the opportunity for extension based on project needs and performance.

What You'll Do

As a Canvasser, you will:

  • Engage parents and community members through face-to-face conversations in assigned neighborhoods.
  • Identify high-impact outreach locations including parks, grocery stores, churches, schools, apartment communities, and other public gathering spaces.
  • Become knowledgeable about your assigned territory and build relationships with local community leaders.
  • Clearly communicate school information, enrollment opportunities, and application processes.
  • Inspire families to take action toward student enrollment.
  • Collect prospective family information while meeting daily recruitment and lead generation goals.
  • Maintain accurate records of outreach activities and daily performance metrics.
  • Represent Underdog Strategies and Nashville Public Schools professionally at all times.
  • Follow all safety procedures, messaging guidelines, and project expectations while working in the field.
What You'll Bring

Successful candidates will demonstrate:

Passion for Education
  • A strong belief that every student deserves access to an excellent public education.
  • A commitment to supporting families throughout the school enrollment process.
Strong Communication Skills
  • Confidence initiating conversations with new people.
  • The ability to communicate clearly, build trust, and motivate others to take action.
Organization & Initiative
  • Strong time management and organizational skills.
  • Ability to work independently while managing multiple priorities.
Flexibility
  • Comfortable working outdoors for extended periods.
  • Willingness to travel throughout assigned neighborhoods within Nashville.
  • Ability to adapt to changing schedules and community events.
Qualifications
  • Must be at least 18 years of age.
  • Reliable transportation preferred.
  • Previous experience in community outreach, sales, customer service, education, or canvassing is a plus but not required.
Work Environment

This position requires working outdoors and engaging directly with community members throughout the day. Candidates should be comfortable walking within neighborhoods, attending community events, and interacting with families in various public settings.

Position Details

Job Type: Part-Time, W-2 Contract (Initial 1-Month Assignment)

Location: Nashville, Tennessee (In-Person)

Schedule:

  • 15–20 hours per week
  • 3–4 days per week
  • Approximately 5-hour shifts

Typical Hours:

  • Weekdays: 1:00 PM – 6:00 PM
  • Weekends: 11:00 AM – 4:00 PM
  • Hours may vary based on community events and school needs.

Compensation:

  • $25.00 per hour
  • Transportation stipend provided
Why Join Underdog Strategies?

When you join Underdog Strategies, you'll have the opportunity to make a meaningful difference in your community by helping families access educational opportunities while working alongside a passionate, mission-driven team committed to creating lasting impact.

Please feel free to send your resume to Maya Ratner at maya@underdogstrategies.com.

Apply