ZipRecruiter

Log In

1

Underdog Fantasy Customer Support Jobs (NOW HIRING)

Fantasy Springs Resort Casino

HOTEL FRONT DESK

Indio, CA

$14.50 - $18.50/hr

The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

Fantasy Springs Resort Casino

BELL PERSON

Indio, CA · On-site

$12.25 - $16.75/hr

The Bell Person offers support, knowledge, and assistance as needed in all areas of customer ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

Fantasy Springs Resort Casino

HOTEL FRONT DESK

Indio, CA · On-site

$14.50 - $18.50/hr

The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

PrizePicks

Product Designer

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Utilize research, analytics, and customer insights to build your knowledge of our customers ... Experience supporting gaming, Daily Fantasy Sports, prediction markets, or social product design ...

Fliff

Promotions Strategy Manager

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Fliff continues to expand across sportsbook, daily fantasy sports, social gaming, and future ... Design customer incentive strategies that support acquisition, engagement, retention, reactivation ...

Fliff

Promotions Strategy Manager

Austin, TX · Remote

As Fliff continues to expand across sportsbook, daily fantasy sports, social gaming, and future ... Design customer incentive strategies that support acquisition, engagement, retention, reactivation ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

Customer Service - Fantasy Springs Resort Casino is a hospitality organization. As such, the ... Organizational Support - Follows the organization's policies and procedures. Performs job functions ...

Fantasy Springs Resort Casino

HOTEL FRONT DESK

Indio, CA · On-site

$14.50 - $18.50/hr

The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer ... Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As ...

Auben Realty

Customer Experience Manager

Columbia, SC · On-site

Support term deposits and payments according to leasing agreements. * Receive and process resident ... UNDERDOG DNA Compensation: Competitive, based on experience and market standards. Next Actions

Auben Realty

Customer Experience Manager

Columbia, SC · On-site

Support term deposits and payments according to leasing agreements. * Receive and process resident ... UNDERDOG DNA Compensation: Competitive, based on experience and market standards. Next Actions

Asmodee

Social Media Manager, TCG

Roseville, MN · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fantasy Flight Games (FFG) is a pioneering publisher of hobby board and card games, including ... with CRM newsletters and provide creative/strategic support for paid media campaigns * Lead the ...

PrizePicks

Product Designer

Atlanta, GA

Utilize research, analytics, and customer insights to build your knowledge of our customers ... Experience supporting gaming, Daily Fantasy Sports, prediction markets, or social product design ...

previous pagenext page

Showing results 21-40

All JobsUnderdog Fantasy Customer Support Jobs

Underdog Fantasy Customer Support information

See salary details

$12

$19

$28

How much do underdog fantasy customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for underdog fantasy customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is an Underdog Fantasy Customer Support?

An Underdog Fantasy Customer Support job involves assisting users with inquiries, troubleshooting account or app issues, and providing guidance on fantasy sports contests. Support representatives communicate through chat, email, or phone to ensure a smooth user experience. They help resolve issues related to deposits, withdrawals, scoring, and contest rules while maintaining excellent customer service.

What are the primary challenges faced by Underdog Fantasy Customer Support representatives, and how is support provided to navigate them?

Underdog Fantasy Customer Support representatives often encounter challenges such as resolving account issues, clarifying game rules, and addressing time-sensitive technical inquiries during peak times like major sports events. To navigate these situations, team members receive comprehensive training and have access to a robust knowledge base, regular coaching sessions, and continuous technical support. Collaboration is highly encouraged, with daily team check-ins and open channels for sharing insights and best practices. This supportive environment helps representatives stay up-to-date on platform updates and ensures consistent, high-quality service for users.

What are the key skills and qualifications needed to thrive in the Underdog Fantasy Customer Support position, and why are they important?

To thrive as an Underdog Fantasy Customer Support representative, you need strong communication skills, problem-solving abilities, and a solid understanding of fantasy sports and customer service best practices. Familiarity with customer support platforms such as Zendesk or Intercom, as well as basic troubleshooting knowledge for web and mobile applications, is typically required. Exceptional patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These attributes are crucial for delivering timely, accurate support and maintaining a positive user experience in a fast-paced, user-focused environment.

More about Underdog Fantasy Customer Support jobs

What cities are hiring for Underdog Fantasy Customer Support jobs?

Cities with the most Underdog Fantasy Customer Support job openings:

What are the most commonly searched types of Underdog Fantasy Customer Support jobs?

The most popular types of Underdog Fantasy Customer Support jobs are:

What states have the most Underdog Fantasy Customer Support jobs?

States with the most job openings for Underdog Fantasy Customer Support jobs include:

What job categories do people searching Underdog Fantasy Customer Support jobs look for?

The top searched job categories for Underdog Fantasy Customer Support jobs are:

Underdog Fantasy Customer Support jobs near you
Infographic showing various Underdog Fantasy Customer Support job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

HOTEL FRONT DESK

Fantasy Springs Resort Casino

Indio, CA

$14.50 - $18.50/hr

Full-time

Re-posted 15 days ago

Job description

Description

Summary:

The Front Desk Agents provide support, knowledge, and assistance as needed in all areas of customer service.


Essential Duties and Responsibilities include:

  • Assist with all aspects of guest services and present a positive impression of the establishment.
  • Will have access to Player Club Database.
  • Responsibility for validating Player Club eligibility for new gaming patrons wishing to participate in the approved gaming promotional activities.
  • Provide information and service to guest and in the absence of a concierge.
  • Assign rooms, register guests, update guest history, confirms payment, checks in guest to rooms.
  • Confirm guest satisfaction, close billing and issue receipts, store luggage. 
  • Leave guest with a lasting positive impression of the establishment as they depart
  • Supply information to guests regarding on-site facilities. Aware of bulletins of upcoming events and groups.
  • As needed, perform other clerical duties such as filing, faxing, copying, and preparing and sorting mail.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.


Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Requirements

To perform this job successfully, A Front Desk Agent must be able to perform each individual job duty satisfactorily. The following competencies are required.

  • Customer Service - Fantasy Springs Resort Casino is an organization in the hospitality industry. As such, the ability to conduct business in a positive and friendly manner - both with guests and staff and within negative situations - is a requirement of the position.
  • Education - High School diploma or general education degree (GED) is required; or one to three years' related experience and/or training; or equivalent combination of education and experience.
  • Communication - The Front Desk Agent must be competent in oral and written communication and reading comprehension using the English language; bi-lingual ability in Spanish is a plus.
  • Task management - Must be able to handle multiple tasks of varying priority and deadlines simultaneously.
  • Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals.
  • Computer Skills - Proficient in the Microsoft Operating System, MS Word, Excel, and Outlook.
  • Physical Demands - A Front Desk Agent is frequently required to stand for 8 hours or more, use hands to finger, handle, or feel, as well as speak and hear. Employee may be required to stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. Employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ethics - A Front Desk Agent must honor all applicable laws regarding discrimination prohibitions, such as but not limited to discriminations based on race, gender, sexual preference, age, nationality and creed.
  • Organizational Support - Follows policies and procedures of the organization. Performs job functions in a manner consistent with organizations goals and values.
  • Dependability - Follows instructions, responds to management direction. May be required to work overtime as needed. Arrives at work and appointments consistently and on time. Ensures work responsibilities are covered when absent.
  • Health and Hygiene - Must be dressed in the appropriate uniform. Hair presented in a professional manner and free of any unpleasant odors.
  • Must be 18 years of age of older.

Work Environment:

Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

Apply