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Ucce Engineer Jobs (NOW HIRING)

krg technology inc

Telecom Engineer

Columbus, GA · On-site

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

krg technology inc

Telecom Engineer

Columbus, GA · On-site

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

MDAEdge

Cisco CVP IVR Engineer

Plano, TX · On-site

MDAEdge is seeking a highly skilled Cisco CVP Developer to join their team. The ideal candidate ... g., Cisco UCCE, Finesse) • Ability to work in agile or fast-paced environments Company : The ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ... engineering and telecom teams on integration activities involving telephony, call center systems ...

Ascend

Telephony Program Manager

Palo Alto, CA · On-site

$85K - $90K/yr

  • Medical

  • Dental

  • Vision

  • PTO

The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal ... Bachelor's degree in Electronics Engineering, Computer Science, Information Technology or a ...

Five9

Senior Asset Development Engineer

OR · On-site +1

$122K - $161K/yr

... Engineer . This is a full-time remote position that can be worked from anywhere in the Continental ... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ...

IPsoft

Cisco UC Automation Engineer

New York, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and UCCE. Work closely with the IPsoft UC Operations team to analyze operations metrics and ... NET and J2EE programming Good understanding of JAVA & .NET debugging Thorough understanding of ...

Ampcus Inc

Webex Contact Center Enterprise Engineer

They are seeking a Webex Contact Center Enterprise Engineer responsible for designing, implementing ... Lead the transition of contact center applications from on-premises Cisco solutions (UCCE/UCM) to ...

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All JobsUcce Engineer Jobs

Ucce Engineer information

See salary details

$21K

$98.2K

$145.5K

How much do ucce engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for ucce engineer in the United States is $98,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $123,500.00 per year, depending on experience, location, and employer.

What is the difference between Ucce Engineer vs Network Engineer?

AspectUcce EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentTelecom, service providers, network infrastructureCorporate, data centers, enterprise networks
Industry UsageTelecommunications, internet service providersIT, corporate, telecommunications

Both Ucce Engineers and Network Engineers require similar certifications like CCNA and CCNP. Ucce Engineers typically work in telecom and service provider environments focusing on customer premises equipment and network deployment, while Network Engineers often work in corporate or data center settings managing enterprise networks. Despite overlapping skills, their primary focus and work environments differ, making each role specialized within the broader networking industry.

What are the key skills and qualifications needed to thrive as a UCCE Engineer?

To thrive as a UCCE Engineer, you need strong knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking concepts, and troubleshooting skills, often supported by a bachelor's degree in a related field and Cisco certifications like CCNP or CCIE Collaboration. Familiarity with tools such as Cisco Unified Communications Manager (CUCM), CVP, Finesse, and scripting languages is typically required. Exceptional problem-solving abilities, effective communication, and the capacity to work well under pressure distinguish top performers in this role. These skills ensure reliable contact center operations, rapid issue resolution, and seamless collaboration with clients and technical teams.

How does a UCCE Engineer typically collaborate with other IT and business teams?

A UCCE Engineer regularly works alongside network administrators, voice engineers, application developers, and business analysts to design, implement, and maintain enterprise contact center solutions. Collaboration often involves troubleshooting system issues, integrating new features, and optimizing call flows based on business requirements. Effective communication and teamwork are essential, as UCCE Engineers translate technical capabilities into practical solutions that align with business goals. This cross-functional interaction not only ensures smooth operations but also provides valuable opportunities for learning and professional growth.

What is a UCCE Engineer?

A UCCE Engineer is an IT professional who specializes in Cisco Unified Contact Center Enterprise (UCCE) solutions. They are responsible for designing, implementing, maintaining, and troubleshooting large-scale contact center environments using Cisco's UCCE platform. Their work ensures seamless communication between customers and businesses, integrating telephony, voice, and digital channels. UCCE Engineers often work with other technologies like Cisco Unified Communications Manager (CUCM) and Cisco ICM, and require expertise in networking, scripting, and customer service solutions.
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Ucce Engineer jobs near you
Infographic showing various Ucce Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $98,177 per year, or $47.2 per hour.

Voice Engineer - Frisco, TX or Cary, NC ( Only Citizens )

Info-Ways

Frisco, TX

Contractor

Re-posted 9 days ago

Job description

Company Description

IT

Job Description

Role: Voice Engineer
Location: Frisco, TX or Cary, NC
Duration: 1 Year CTH
BGV will be done for the selected candidates.
Job Description:
Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x
Expert knowledge in SBC SIP trunking specifically ACME Packet
Expert knowledge in Webex and Jabber technologies
Expert enterprise multi-cluster design, integrating CUCM (Call Manager), Unity and Unity Connections, Expert enterprise Contact Center Design and implementation, integration/engineering of UCCX
Expert knowledge of Cisco Unity and Unity Connections
IPCC and related applications
Cisco IOS Telephony T1-PRIs/Gateways/MGCP/SCCP/SRST
Cisco QoS for VoIP
Expert knowledge of LAN/WAN communications
Experience on Cisco UCCE and scripting will be huge plus
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :

Additional Information

All your information will be kept confidential according to EEO guidelines.

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