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Ucce Engineer Jobs (NOW HIRING)

... UCCE/UCCX call flows and routing logic. • Proficiency in programming languages (JavaScript, Python, or .NET). • Experience with REST APIs, web services, and data exchange formats (JSON, XML). • ...

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ... engineering and telecom teams on integration activities involving telephony, call center systems ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Engineer and optimize Contact Center routing environment, including call ICM, CUSP, and CVP ... Expert level proficiency of Cisco Call Center technologies such as Cisco UCCE, Contact Center ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Must have Cisco Unified Contact Center Enterprise (UCCE) * 2 years experience with Interactive Voice Response (IVR) * 4 + years Telecommunications experience. * 4+ years VoIP experience * 3 + years ...

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

Cisco Unified Contact Center Enterprise (UCCE) Working Conditions: * Consistent non-standard work ... Network Engineering, Networks, Network Security, Network Technologies, Routing and Switching ...

Infrastructure Engineer

Alpharetta, GA · On-site

$125K - $155K/yr

Proficiency in network engineering and security around firewalls and VPNs * Experience with ... Experience provisioning UCCE accounts, * Telecom skills- Troubleshooting issues such as drop calls ...

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Ucce Engineer information

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$21K

$98.2K

$145.5K

How much do ucce engineer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for ucce engineer in the United States is $98,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $123,500.00 per year, depending on experience, location, and employer.

What is the difference between Ucce Engineer vs Network Engineer?

AspectUcce EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentTelecom, service providers, network infrastructureCorporate, data centers, enterprise networks
Industry UsageTelecommunications, internet service providersIT, corporate, telecommunications

Both Ucce Engineers and Network Engineers require similar certifications like CCNA and CCNP. Ucce Engineers typically work in telecom and service provider environments focusing on customer premises equipment and network deployment, while Network Engineers often work in corporate or data center settings managing enterprise networks. Despite overlapping skills, their primary focus and work environments differ, making each role specialized within the broader networking industry.

What are the key skills and qualifications needed to thrive as a UCCE Engineer, and why are they important?

To thrive as a UCCE Engineer, you need strong knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking concepts, and troubleshooting skills, often supported by a bachelor's degree in a related field and Cisco certifications like CCNP or CCIE Collaboration. Familiarity with tools such as Cisco Unified Communications Manager (CUCM), CVP, Finesse, and scripting languages is typically required. Exceptional problem-solving abilities, effective communication, and the capacity to work well under pressure distinguish top performers in this role. These skills ensure reliable contact center operations, rapid issue resolution, and seamless collaboration with clients and technical teams.

How does a UCCE Engineer typically collaborate with other IT and business teams to ensure smooth contact center operations?

A UCCE Engineer regularly works alongside network administrators, voice engineers, application developers, and business analysts to design, implement, and maintain enterprise contact center solutions. Collaboration often involves troubleshooting system issues, integrating new features, and optimizing call flows based on business requirements. Effective communication and teamwork are essential, as UCCE Engineers translate technical capabilities into practical solutions that align with business goals. This cross-functional interaction not only ensures smooth operations but also provides valuable opportunities for learning and professional growth.

What is a UCCE Engineer?

A UCCE Engineer is an IT professional who specializes in Cisco Unified Contact Center Enterprise (UCCE) solutions. They are responsible for designing, implementing, maintaining, and troubleshooting large-scale contact center environments using Cisco's UCCE platform. Their work ensures seamless communication between customers and businesses, integrating telephony, voice, and digital channels. UCCE Engineers often work with other technologies like Cisco Unified Communications Manager (CUCM) and Cisco ICM, and require expertise in networking, scripting, and customer service solutions.
What are the most commonly searched types of Ucce Engineer jobs? The most popular types of Ucce Engineer jobs are:
What states have the most Ucce Engineer jobs? States with the most job openings for Ucce Engineer jobs include:
What job categories do people searching Ucce Engineer jobs look for? The top searched job categories for Ucce Engineer jobs are:
Infographic showing various Ucce Engineer job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $98,177 per year, or $47.2 per hour.
NICE CXone Sr. Developer

$65/hr

Other

Posted 5 days ago


Job description

Job Position :: NICE CXone Sr. Developer

Job Location :: Dearborn, MI

Job Duration :: 6 Months

Rate :: $65/Hr

 

Job Description

NICE CXone Sr. Developer

Overall Experience     5+ years

Qualification  Bachelor’s degree

Key Competencies       •       Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio

•       Hands-on experience with NICE CXone development (Studio, APIs, scripting).

•       Strong understanding of Cisco UCCE/UCCX call flows and routing logic.

•       Proficiency in programming languages (JavaScript, Python, or .NET).

•       Experience with REST APIs, web services, and data exchange formats (JSON, XML).

Job Description •      The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications

•       Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).

•       Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone

•       Translate Cisco call flows and routing scripts into NICE CXone equivalents.

•       Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.

•       Develop automation scripts for provisioning and configuration.

•       Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.

•       Prepare technical documentation, migration guides, and code repositories.

Tools & Technologies    •      NICE CXone Mpower

•       Cisco CUCM, CVP, Finesse knowledge.


Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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