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Travelclick Jobs (NOW HIRING)

Travelclick

Customer Care Specialist

Orlando, FL

$15.75 - $21/hr

Educate customers on the TravelClick products and training resources available * Identify and communicate critical issues quickly and escalate to appropriate points of contact * Keep up-to-date with ...

Travelclick

Customer Care Specialist

Orlando, FL · On-site

$15.75 - $21/hr

Educate customers on the TravelClick products and training resources available * Identify and communicate critical issues quickly and escalate to appropriate points of contact * Keep up-to-date with ...

Stonebridge Companies

Sales Manager

Walnut Creek, CA · On-site

$90K - $100K/yr

Utilize CI/TY and TravelClick's Agency360 to manage accounts and identify potential opportunities for increased revenue. * Increase hotel visibility through participation in sales blitzes, trade ...

Stonebridge Companies

Sales Manager

Walnut Creek, CA · On-site

$90K - $100K/yr

Utilize CI/TY and TravelClick's Agency360 to manage accounts and identify potential opportunities for increased revenue. * Increase hotel visibility through participation in sales blitzes, trade ...

dtlvgroup

Circa - Hotel - Revenue Manager

Las Vegas, NV · On-site

System expertise in RM systems including Rainmaker, TravelClick, SiteMinder, TravelTripper, Opera, etc. * Works with the casino and sales team to monitor and manage room blocks and ensures they are ...

HHM Hotels

Area Director of Transient Sales

Orlando, FL · On-site

$140K/yr

Proficient in key reports such as Travelclick Agency 360 and Demand 360. Excellent communication skills needed in order to communicate out data and analysis from these reports. * Prepared for ...

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Travelclick information

What is a Travelclick?

Travelclick is actually a company rather than a job title. TravelClick, a division of Amadeus, provides cloud-based solutions such as reservations, business intelligence, and marketing services to hotels and hospitality businesses. Employees at TravelClick may work in a variety of roles, including sales, software development, account management, and customer support, all focused on helping hotels grow their business and enhance guest experiences through technology. The company assists hotels in improving their online presence, optimizing revenue, and streamlining operations.

What are the key skills and qualifications needed to thrive as a Travelclick specialist, and why are they important?

To thrive as a TravelClick Specialist, you need strong analytical abilities, hospitality industry knowledge, and experience with reservation systems, often supported by a relevant degree or background in hotel management. Familiarity with TravelClick solutions such as Central Reservation Systems (CRS), business intelligence tools, and certifications in hotel technology platforms are typically required. Excellent client communication, problem-solving skills, and attention to detail help professionals stand out in this client-facing and data-driven role. These skills are crucial for optimizing hotel revenue, supporting client success, and ensuring seamless technology integration in a competitive hospitality market.

What is the difference between Travelclick vs Revenue Manager?

AspectTravelclickRevenue Manager
Primary RoleProvides hotel marketing and distribution solutions, including booking engines and channel managementOptimizes hotel revenue through pricing strategies and inventory management
Required CredentialsTypically marketing or IT background, familiarity with hotel tech systemsHospitality or business degree, experience in revenue management
Work EnvironmentHotel tech companies, hospitality industryHotels, resort chains, hospitality firms

Travelclick focuses on hotel marketing and distribution technology, while Revenue Managers concentrate on maximizing hotel revenue through strategic pricing. Both roles are essential in the hospitality industry but serve different functions. Understanding these differences helps employers and job seekers target the right skills and responsibilities.

What are the typical responsibilities of a Travelclick professional, and how does the role collaborate with hotel clients and internal teams?

Professionals at TravelClick, a hospitality technology company, are often responsible for supporting hotel clients with software solutions, data analytics, and digital marketing services. On a daily basis, the role involves analyzing client performance metrics, providing recommendations to optimize revenue, and ensuring clients maximize the benefits of TravelClick's platforms. Collaboration is key—team members frequently coordinate with product, sales, and support teams to address client needs and deliver solutions efficiently. Strong communication and a client-focused mindset are essential, as the role bridges technical capabilities with hospitality business goals.
More about Travelclick jobs
What states have the most Travelclick jobs? States with the most job openings for Travelclick jobs include:
What job categories do people searching Travelclick jobs look for? The top searched job categories for Travelclick jobs are:
Travelclick jobs near you
Infographic showing various Travelclick job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Care Specialist

Travelclick

Orlando, FL

$15.75 - $21/hr

Other

Re-posted 19 days ago

Job description

The Customer Care Rep provides technical support on our reservation, web, and business intelligence products directly to our hotel customers via email, and phone. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com)

Principal Responsibilities:

  • Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary
  • Research existing processes using knowledge base software and available job aids
  • Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers
  • Complete all training requirements resulting from ongoing quality monitoring assessments
  • Ensure Quality processes and customer satisfaction on all customer interactions
  • Educate customers on the TravelClick products and training resources available
  • Identify and communicate critical issues quickly and escalate to appropriate points of contact
  • Keep up-to-date with frequently changing processes and procedures
  • Perform other duties as assigned

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