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Training Operations Coordinator Jobs in Rochester, NY

JLL

Facilities & Account Coordinator

Webster, NY · On-site

As a Facilities Coordinator at JLL, you'll serve as the operational backbone of a dynamic Facility ... training schedules, and policy documentation for new team members * Assist with budget creation ...

Charlie Health

Office Coordinator

Rochester, NY

$17.75 - $23.75/hr

About the Role We are seeking an Office Coordinator to manage the day-to-day operations of our ... Training and Development: * Participate in training programs and professional development ...

Sports Clips

Salon Coordinator

Rochester, NY · On-site

$15.50/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to ... Participate in Sport Clips training. Qualifications: * Previous experience in customer service ...

Sports Clips

Salon Coordinator

Rochester, NY · On-site

$15.50/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to ... Participate in Sport Clips training. Qualifications: * Previous experience in customer service ...

Sports Clips

Salon Coordinator

Fairport, NY · On-site

$15.50/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to ... Participate in Sport Clips training. Qualifications: * Previous experience in customer service ...

Abundance Food Co-op

Facilities Coordinator

Rochester, NY · On-site

$20 - $23/hr

The Facilities Coordinator oversees the overall maintenance, safety, cleanliness and operational ... Supervise Maintenance department staff including staff training, coaching and performance reviews.

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Training Operations Coordinator information

See Rochester, NY salary details

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How much do training operations coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for training operations coordinator in Rochester, NY is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.50 per hour, depending on experience, location, and employer.

What are some typical challenges faced by training operations coordinators, and how can they be addressed?

Training Operations Coordinators often face challenges such as managing multiple training schedules, coordinating logistics across teams, and ensuring all training materials are up-to-date and accessible. Balancing conflicting priorities and responding to last-minute changes requires strong organizational skills and adaptability. Proactively communicating with trainers, participants, and other stakeholders, as well as utilizing project management tools, can help streamline processes and minimize disruptions. Building strong relationships within the organization also ensures smoother collaboration and more effective problem-solving.

What are the key skills and qualifications needed to thrive as a training operations coordinator, and why are they important?

A Training Operations Coordinator should have strong organizational skills, attention to detail, and experience in project or event coordination, often supported by a bachelor’s degree in business, education, or a related field. Familiarity with learning management systems (LMS), scheduling software, and office productivity tools like Microsoft Excel is typically required. Excellent communication, problem-solving abilities, and a customer-service mindset help individuals excel in managing logistics and collaborating with stakeholders. These competencies ensure seamless training delivery, efficient use of resources, and high participant satisfaction.

What does a training operations coordinator do?

A Training Operations Coordinator is responsible for organizing, planning, and managing the logistics of training programs within an organization. They coordinate schedules, secure training venues, prepare materials, handle registrations, and often serve as the main point of contact for trainers and participants. Their goal is to ensure that training sessions run smoothly and effectively, supporting both trainers and learners. Additionally, they may track attendance, collect feedback, and help with reporting to improve future training initiatives.
What job categories do people searching Training Operations Coordinator jobs in Rochester, NY look for? The top searched job categories for Training Operations Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Training Operations Coordinator jobs? Cities near Rochester, NY with the most Training Operations Coordinator job openings:
Training Operations Coordinator jobs near you
Infographic showing various Training Operations Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,825 per year, or $24.4 per hour.

Program Manager, Workforce Training & Support- Home Care (Full time, day shift)

Rochester Regional Health

Rochester, NY • On-site

Full-time

Posted 28 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Job Title: Program Manager, Workforce Training & Support
Department: Clinical Operations
Location: Rochester Regional Health Home Care- 330 Monroe Avenue Rochester, NY 14607
Hours Per Week: 40 hours per week
Schedule: 8:00am-4:30pm or 8:30am-5:00pm Monday through Friday
Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a "High Performing Home Care Agency," further highlighting its commitment to exceptional patient care and clinical excellence.
Position Summary
This Program Manager oversees the full operations of Workforce Training Programs. This position leads program implementation, ensures compliance with DOH/SED training requirements, coordinates regional training partners, manages grant deliverables, and supports successful trainee progression across PCA, HHA, and CNA pathways.
The role is responsible for the day-to-day management of training activities, subcontractor oversight, data tracking, performance outcomes, and ensuring that trainees receive coordinated training, support services, and a clear connection to employment opportunities.
This is a grant-funded position. Continuation of the role is contingent upon the availability of grant funding and program approval.
Key Responsibilities
Program & Grant Management
  • Lead overall implementation and daily operations of the Regional Direct Caregiver Training Center and Support Hub.
  • Ensure the Center meets all DOH/SED regulatory and certification requirements for PCA, HHA, and CNA training.
  • Oversee delivery of in-person, hybrid, and distance-learning modalities.
  • Manage grant objectives, timelines, deliverables, and required documentation.
  • Support Alternative Competency Demonstration (ACD) activities directly or through approved partners.

Operational Leadership
  • Develop and maintain training schedules, class calendars, and capacity plans across the full region.
  • Oversee enrollment processes, attendance, stipend distribution, travel reimbursement, and trainee verification.
  • Ensure accurate recordkeeping, compliance documentation, and audit-ready files.
  • Implement systems for data tracking, reporting, performance dashboards, and outcome metrics.
  • Coordinate facility and instructional needs (classrooms, technology, equipment, materials).

Partnership & Stakeholder Coordination
  • Manage relationships with subcontracted training providers, community organizations, and employer partners.
  • Coordinate with external partners for training components not offered internally (e.g., CNA programs, ACD providers).
  • Support outreach and recruitment strategies to build the trainee pipeline.
  • Maintain relationships with regional employers to ensure job placement pathways.

Trainee Success & Support Hub Integration
  • Collaborate closely with the Support Coordinator / Life Coach to support trainee success.
  • Ensure trainees receive job-readiness support, benefit counseling, remediation, and coaching services.
  • Monitor trainee progression and intervene when barriers arise.
  • Ensure trainees receive information and access to all three training levels (PCA, HHA, CNA) without restriction.

Reporting & Compliance
  • Prepare and submit all required grant reports, including enrollment, completion, placement, and expenditure data.
  • Maintain compliance with DOH, SED, labor standards, and grant requirements.
  • Conduct quality-assurance reviews of training delivery and support services.
  • Ensure program meets all documentation, tracking, and regulatory expectations.

Required Qualifications
  • Bachelor's degree required (Healthcare Administration, Public Health, Education, Workforce Development, Human Services, Business, or related field).
  • Minimum 3 years of experience in workforce development, training program leadership, healthcare operations, grant management, program administration or project management in a community, educational, or healthcare setting.

Preferred Qualifications
  • Master's degree preferred
  • Experience in PCA, HHA, or CNA training programs and familiarity with DOH/SED training standards.
  • Strong understanding of the direct care workforce and long-term care, home care, and community-based service environments.
  • Demonstrated project management, partnership-building, and organizational skills to manage multi-site, compliance-driven programs.
  • Strong communication, data reporting, and problem-solving abilities; capable of supporting trainees facing barriers.
  • Proactive, solutions-oriented leader who operates independently and effectively in a fast-moving, highly regulated environment.

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$62,400.00 - $75,500.00
CITY:
Rochester
POSTAL CODE:
14607
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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