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Training Manager Jobs in Spring, TX (NOW HIRING)

AEG

Guest Experience Training Manager

Houston, TX · On-site

Under general supervision, the Guest Experience Training Manager oversees and guarantees that the facility provides world-class customer service to clients, guests, vendors, and all others serviced ...

AEG

Guest Experience Training Manager

Houston, TX · On-site

Under general supervision, the Guest Experience Training Manager oversees and guarantees that the facility provides world-class customer service to clients, guests, vendors, and all others serviced ...

Little Caesars

Little Caesars Field Trainer

Conroe, TX

$18/hr

The Field Training Manager builds and supervises a team that achieves across the State of Texas Little Caesars goals of customer satisfaction, sales and profitability and teaches job related behavior ...

Little Caesars

Little Caesars Field Trainer

Spring, TX

$18/hr

The Field Training Manager builds and supervises a team that achieves across the State of Texas Little Caesars goals of customer satisfaction, sales and profitability and teaches job related behavior ...

Spec

Manager in Training

Houston, TX · On-site

$65K - $75K/yr

Manager in Training (MIT) Position Description: SPEC Building Materials Corporation is recognized as one of the nation's leading wholesale distributors of quality building materials and equipment for ...

Crunch Fitness

Manager in Training

Houston, TX

The Manager in Training (MIT) is part of the local leadership team with Crunch Fitness. MITs work to build a supportive and engaging environment for members and team members alike while learning the ...

Crunch Fitness

Manager in Training

Humble, TX

The Manager in Training (MIT) is part of the local leadership team with Crunch Fitness. MITs work to build a supportive and engaging environment for members and team members alike while learning the ...

Crunch Fitness

Manager in Training

Humble, TX

The Manager in Training (MIT) is part of the local leadership team with Crunch Fitness. MITs work to build a supportive and engaging environment for members and team members alike while learning the ...

Crunch Fitness

Manager in Training

Humble, TX · On-site

The Manager in Training (MIT) is part of the local leadership team with Crunch Fitness. MIT?s work to build a supportive and engaging environment for members and team members alike while learning the ...

Crunch Fitness

Manager in Training

Houston, TX · On-site

The Manager in Training (MIT) is part of the local leadership team with Crunch Fitness. MIT?s work to build a supportive and engaging environment for members and team members alike while learning the ...

Crunch Fitness

Manager in Training

Katy, TX · On-site

The Manager in Training (MIT) is part of the local leadership team with Crunch Fitness. MITs work to build a supportive and engaging environment for members and team members alike while learning the ...

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All JobsTraining Manager JobsTraining Manager Jobs in Spring, TX

Training Manager information

See Spring, TX salary details

$22.2K

$44.8K

$85.4K

How much do training manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for training manager in Spring, TX is $44,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $51,200.00 per year, depending on experience, location, and employer.

What does a Training Manager do?

A Training Manager is responsible for overseeing the learning and professional development of an organization's employees. Their main duties include assessing training needs, designing and implementing training programs, and evaluating the effectiveness of these programs. They also work closely with department heads to ensure training aligns with business goals and may supervise trainers or facilitators. Ultimately, a Training Manager helps ensure employees have the skills and knowledge needed to perform their jobs effectively.

What is the difference between Training Manager vs Training Coordinator?

AspectTraining ManagerTraining Coordinator
ResponsibilitiesOversees training programs, develops strategies, manages teamsAssists in organizing training sessions, schedules, and logistics
Required CredentialsBachelor's degree, experience in training or HR, leadership skillsBachelor's degree, strong organizational skills, entry-level experience
Work EnvironmentOffice setting, managerial role, strategic planningOffice or training facilities, operational support
Industry UsageCommon in corporate, educational, and healthcare sectorsOften found in similar industries, supporting training delivery

The main difference between a Training Manager and a Training Coordinator lies in scope and responsibility. Training Managers focus on strategic planning, overseeing training programs, and leading teams, while Training Coordinators handle logistical support and day-to-day coordination of training activities. Both roles require relevant credentials and are vital in organizational training efforts, but the Training Manager holds a more senior, strategic position.

What are the key skills and qualifications needed to thrive as a Training Manager, and why are they important?

To thrive as a Training Manager, you need expertise in instructional design, adult learning principles, and a relevant degree in human resources, education, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and certifications such as CPTM or ATD can be highly advantageous. Exceptional communication, leadership, and organizational skills help you effectively engage employees and manage multiple training initiatives. These skills ensure that learning programs are impactful, meet business objectives, and drive continuous improvement within the organization.

What Does a Training Manager Do?

A training manager develops training programs at organizations to enhance employee skills. You work with other managers and team members to help their employees learn new ideas and strategies, and meet company goals. Your responsibilities as a training manager include teaching, planning, and implementing educational content using training seminars, interactive learning exercises, and training manuals. A career as a training manager requires excellent leadership skills and the ability to communicate with all levels of management.

How does a Training Manager typically collaborate with other departments to design effective training programs?

Training Managers regularly work with department heads, team leads, and subject matter experts to ensure training programs are relevant and aligned with organizational goals. They gather input on skill gaps, business objectives, and operational challenges, then tailor content and delivery methods accordingly. This collaborative approach helps create targeted learning experiences that support both employee development and company performance. Open communication and ongoing feedback from various teams are key to adapting and improving training initiatives.
More about Training Manager jobs
What are the most commonly searched types of Training jobs in Spring, TX? The most popular types of Training jobs in Spring, TX are:
What are popular job titles related to Training Manager jobs in Spring, TX? For Training Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Training Manager jobs in Spring, TX look for? The top searched job categories for Training Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Training Manager jobs? Cities near Spring, TX with the most Training Manager job openings:
Training Manager jobs near you
Guest Experience Training Manager

Guest Experience Training Manager

ASM Global

Houston, TX • On-site

Full-time

Posted 17 days ago

ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

126th of 210 rated facilities management

Job description

Summary
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Experience Training Manager at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park, NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena.
We are seeking a uniquely qualified Guest Experience Training Manager to join our Guest Experience team. Under general supervision, the Guest Experience Training Manager oversees and guarantees that the facility provides world-class customer service to clients, guests, vendors, and all others serviced by the staff and facility at NRG Park. Under the direction of the Assistant Director of Event Services, the Guest Experience Training Manager develops and provides proficient and comprehensive service-oriented training to the staff of Legends Global and other entities at NRG Park where necessary. Acts as a liaison between the facility and clients, ensuring all clients' guest experience training requirements are met and facility rules, regulations, and policies are adhered to.
This role is ideal for a training professional with hands-on experience in customer service or guest experience environments who can quickly assimilate into the fast-paced sports and entertainment industry. This role requires a passion for intentionally designed guest experiences, behavioral service standards, and creating consistent, memorable moments for guests across all touchpoints. The Guest Experience Training Manager serves as a culture carrier, ensuring guest-first behaviors are understood, modeled, and reinforced across all teams operating at NRG Park.
Essential Duties and Responsibilities
Include the following:
  • Maintain, update and ensure current day trends are followed for the unique Guest Experience Training Program ONE NRG Park.
  • Manage the aspects of the ONE NRG Park team member experience to include reward and recognition programs, incentives, inventory, rewards team members, etc., with the assistance of the Guest Experience Team Members.
  • Maintain and support the high standards of NRG Park by positively contributing to the culture of the organization using the Quality Standards and Team Values taught through ONE NRG Park.
  • Apply the methodologies of training related to the sports and entertainment industry to ensure full compliance with regards to the ONE NRG Park program
  • Manage and maintain the ONE NRG Park Employee website, along with updating content related to the employee experience
  • Enforce a vibrant customer-focused culture by rallying together key stakeholders, Legends Global team members, as well as all the organization's business partners and their personnel.
  • Train team members on various aspects of providing exceptional customer service, presenting the highest professional image, and maintaining an effective working relationship with clients, team members, exhibitors, guests, and others encountered in the course of employment.
  • Provide instructor-led training to all partners and contractors on NRG Park Guest Experience programs.
  • Train team members on inclusive guest service practices, including ADA-related guest interactions, accessibility awareness, and appropriate service accommodations to ensure all guests feel welcomed, respected, and supported.
  • Work with both tenants on overall guest experience expectations to ensure the highest level of exceptional customer service.
  • Translate guest experience standards into observable, trainable behaviors, including tone, body language, situational response, and service recovery techniques.
  • Observe team members in live event environments to coach service behaviors and identify real-time training opportunities.
  • In coordination with Legends Global Guest Experience and Event Services teams, develop a program which serves to audit NRG Park events on a year-round basis to provide metrics for review.
  • Analyze guest experience audit data to develop customized training plans to address any identified training gaps.
  • Champion a quarterly meeting with representatives of all partner companies to brief on items related to guest experience and venue culture
  • Conduct quarterly briefs with Legends Global Executives to review metrics related to ONE NRG Park training
  • Develop situational training modules in conjunction with Legends Global HR for each internal department which proactively enhances the overall guest experience
  • Keep up to date on the latest training trends, developments, and best practices across the sports and entertainment landscape. To include but not limited to conference attendance, collaboration with other Legends Global properties, etc.
  • Manage team member enrollment for training, schedule training sessions, and organize the resources to facilitate training programs.
  • Support the event day activities of the Guest Experience Team, to include scheduling, staffing, discipline and event day logistics.
  • Train and empower team members to resolve guest concerns using established service recovery principles while maintaining brand and venue standards.
  • May perform other duties as assigned.

Supervisory Responsibilities
  • Carries out supervisory responsibilities in accordance with all policies and applicable laws.
  • Supervise Guest Experience Staff (both in-house and subcontracted personnel) to help manage the expectations of the Guest Experience department.
  • Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; scheduling approvals; appraising performance; rewarding and disciplining team members.
  • Serve as a visible ambassador of NRG Park's guest experience standards and culture, modeling expected behaviors during events and daily operations.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Demonstrate knowledge of interpersonal relationships unique to the guest services industry.
  • Demonstrate knowledge of industry terminology, facility capabilities, operational procedures, and event-related services. Work independently, exercising judgment and initiative.
  • Work effectively under pressure and/or stringent schedules and produce accurate results.
  • Maintain an effective working relationship with clients, team members, exhibitors, patrons, and others encountered in the course of employment.
  • Define problems, collect data, establish facts, and draw valid conclusions.
  • Remain flexible and adjust to situations as they occur.
  • Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.

Education and/or Experience
  • Bachelor's degree from an accredited four-year college or university preferred, ideally in Training & Development, Hospitality Management, Guest Experience, Human Resources, or a related field.
  • Two (2) to three (3) years of experience in training, employee development, guest experience, customer service, hospitality, sports & entertainment, or venue operations is strongly preferred.
  • Prior experience participating in, delivering, or developing a structured training program is required; experience authoring training materials or managing a training program is highly desirable.
  • Experience training staff in high-volume, guest-facing environments such as sports venues, theme parks, attractions, hospitality, resorts, or large-scale events is strongly preferred.
  • Experience training team members on ADA-related guest service practices or accessibility-focused customer interactions in public-facing environments is preferred.
  • ATD certification, ADDIE model experience, or formal instructional design background is a plus, but not required.

Skills and Abilities
  • Excellent interpersonal skills including verbal, written, computer, presentation, and facilitation skills with the ability to communicate effectively with all levels within the organization.
  • Demonstrate exceptional skills in customer relations, communications, and problem-solving.
  • Work in a fast-paced environment.
  • Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
  • Exceptional experience in leading, motivating, and developing team members.
  • Inspire and influence teams across NRG Park to work together towards common goals.
  • Self-directed with strong project management skills and initiative to learn new skills independently.
  • Knowledge of instructional design methodology and adult learning concepts, principals, and practices with experience applying this knowledge to adult learners.
  • Ability to speak in front of large groups for training sessions.

Computer Skills
  • Operate standard office equipment and personal computer(s) using MS Windows, Excel, MS Word, and PowerPoint.
  • Ability to develop video related training materials preferred
  • Ability to work in, or develop skills related to the use of, Canva.

Other Qualifications
  • Be licensed to operate a motor vehicle in the United States preferred.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodations to complete the application process may contact the Human Resources Department (832) 667-1803.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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