JOB TITLE: AI Implementation Specialist
PRIMARY RESPONSIBILITY: Responsible for the hands-on technical implementation and delivery of artificial intelligence solutions within our manufacturing environment. Working under the direction of the Director of Technology, this role will execute coding, integration, and deployment work across our Smart Factory Implementation Program spanning machine intelligence, factory automation, ERP integration, supply chain automation, and customer-facing AI automation. This role serves as the technical liaison between software systems, vendors, and internal operational teams to ensure AI initiatives are implemented effectively and aligned with business objectives.
CORE VALUES: The following list of Core Values and Behaviors are necessary to meet the minimum requirements:
TEAMWORK
- Help each other succeed
- Communicate clearly and directly, listen well
- Encourage team mates
- Blameless problem solving
HONESTY AND INTEGRITY
- Honor your commitments
- Do the right thing
- Consistent in your attitudes and actions
LEAN
- Improve processes
- Open to new ideas
- Share information, and teach
- Expose issues
NUMBERS FOCUSED
- Deliver results
- Analyze data for improvement
- Take ownership and accountability
- Work smarter, not harder
EXCELLENCE
- Exhibit passion in serving customers
- Contribute solutions
- Sense of urgency
- Be the best at what you do
- Seek knowledge
FUN
- Be positive
- Celebrate achievements
- Don’t take yourself too seriously
CHARACTERISTIC DUTIES:
Essential
- Support the end-to-end execution of the Smart Factory Implementation Program across all five phases from initiation through deployment and support under the direction of the Director of Technology.
- Serve as technical point of contact with external vendors and development partners responsible for software development and technical delivery
- Execute the implementation and rollout of AI technologies across manufacturing operations including machine health monitoring, vision inspection systems, ERP/MES integrations, and customer-facing AI tools
- Contribute to status reports and project updates prepared for senior management, including phase-by-phase milestone tracking against the program roadmap
- Drive internal adoption by supporting training and onboarding of key staff on new AI tools and systems
- Track and report on project timelines and milestones, flag risks to the Director of Technology.
- Serve as the technical liaison between software systems and internal operational teams.
- Review and quality-check code and technical deliverables produced by vendors, ensuring output meets functional requirements, internal standards, and performance expectations prior to deployment
- Coordinate integrations between AI systems and existing platforms including NetSuite ERP, MES, Fiix CMMS, and OPC Server / PLC infrastructure
- Willing to work overtime when needed
- Maintain the responsibilities of the ISO 9001 system in accordance with the requirements defined in the Quality Manual, and Procedure Level documentation
- Participate actively and positively in Lean activities
- Assist other team members as required
- All other duties as assigned
REPORTS TO: Director of Technology
WORKS WITH: Future Form Team Members, Software Contractors
SAFETY REQUIREMENTS OF POSITION:
Follow all OSHA safety regulations and those set by Future Form Manufacturing
REQUIREMENTS OF POSITION:
Essential
- Experience in project leadership, preferably within manufacturing or industrial environments
- Familiarity with AI, automation, or emerging technology implementations
- Technical proficiency in software development or scripting sufficient to read, test, and evaluate code quality — ability to independently validate vendor deliverables without relying solely on vendor-provided testing
- Strong communication skills with the ability to translate technical concepts for non-technical audiences
- Proven ability to manage vendor relationships and cross-functional teams
- Experience with ERP systems, preferably NetSuite, and familiarity with MES or CMMS platforms is a plus
- PMP certification or equivalent project management experience preferred
Beneficial
- JavaScript / TypeScript – for web-based AI interfaces, front-end tooling, and API integrations
- Python – the primary language of AI/ML development; familiarity with libraries such as LangChain, LlamaIndex, OpenAI SDK, and Hugging Face preferred
- C# – for enterprise application integration and .NET-based manufacturing systems
- Prompt Engineering – ability to design, test, and evaluate prompts used in LLM-based applications
- Version Control (Git) – ability to navigate repositories, review pull requests, and track code changes
- Cloud Platforms (Azure, AWS, or GCP) – familiarity with cloud-hosted AI services and deployment environments commonly used in enterprise LLM solutions
PHYSICAL REQUIREMENTS OF POSITION:
Sit 50%, Stand 30%, Walk 10%, Bend 3%, Squat 2%, Lift 3%, Twist 1%, Kneel 0%, Reach Above Shoulder 1%, Climb 0%, Drive 0%, Push/Pull 0%.
Maximum (minutes): Sit 240, Stand 144, Walk 48, Bend 14, Squat 10, Lift 14, Twist 5, Kneel 0, Reach Above Shoulder 5, Climb 0, Drive 0, Push/Pull 0.
Must be able to lift up to 30 pounds. Must have normal vision (with or without corrective lenses) and hearing (with or without corrective hearing aids).
Working Environment: Shop and office environment. Moderate to high noise level on production floor. Exposure to dust, heat, and cold. PPE required in production areas.
This position will require drug testing per company policy.