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Training Development Manager Jobs in Jupiter, FL

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Training Development Manager information

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$33.7K

$78.8K

$124.7K

How much do training development manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for training development manager in Jupiter, FL is $78,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $96,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Training Development Managers when implementing new training programs?

Training Development Managers often encounter challenges such as securing buy-in from leadership and employees, aligning training content with organizational goals, and adapting materials for diverse learning styles. Additionally, measuring the effectiveness of training programs and ensuring consistent engagement across teams can be difficult. Proactive communication, stakeholder involvement, and continuous feedback are essential strategies to address these challenges and drive program success.

What does a Training Development Manager do?

A Training Development Manager is responsible for designing, implementing, and overseeing training programs within an organization. They assess training needs, develop curricula, and coordinate with subject matter experts to ensure employees receive effective learning opportunities. Their role also involves evaluating the effectiveness of training sessions and making improvements based on feedback and organizational goals. Ultimately, they help employees develop skills that improve performance and support business objectives.

What are the key skills and qualifications needed to thrive as a Training Development Manager, and why are they important?

To thrive as a Training Development Manager, you need expertise in instructional design, adult learning principles, and project management, often supported by a bachelor’s or master’s degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or ATD are typically required. Strong communication, leadership, and analytical skills help you effectively manage teams and tailor training programs to organizational needs. These skills are vital to ensure high-quality, impactful training initiatives that drive employee performance and business growth.

Is BD manager a stressful job?

A Business Development (BD) manager role can be stressful due to targets, client negotiations, and market pressures. Success depends on skills like communication, strategic planning, and time management, and the workload may vary based on company size and industry demands.

What is the 70 20 10 rule for training and development?

The 70 20 10 rule for training and development suggests that 70% of learning comes from on-the-job experiences, 20% from social interactions like coaching and mentoring, and 10% from formal training programs. Training Development Managers often design programs that incorporate these components to optimize employee growth and skill acquisition.

What is the difference between Training Development Manager vs Training Coordinator?

AspectTraining Development ManagerTraining Coordinator
ResponsibilitiesDesigns, develops, and oversees training programs, manages teams, and aligns training with organizational goals.Assists in implementing training sessions, schedules courses, and supports trainers with logistics.
Required CredentialsBachelor’s degree in HR, Education, or related field; often requires experience in training design and leadership.Bachelor’s degree preferred; focus on coordination, communication, and administrative skills.
Work EnvironmentOffice-based, often in corporate or educational settings, with leadership responsibilities.Office or training facility, supporting day-to-day training activities and logistics.

The Training Development Manager focuses on creating and managing comprehensive training programs and leading teams, while the Training Coordinator supports the execution and logistics of training sessions. Both roles require related skills and credentials but differ in scope and responsibility.

What is a training development manager?

A training development manager is responsible for designing, implementing, and overseeing training programs within an organization to improve employee skills and performance. They often analyze training needs, develop curriculum, and may use tools like learning management systems (LMS). Strong communication, project management, and instructional design skills are essential for this role.

What is the role of a training and development manager?

A training and development manager oversees the design, implementation, and evaluation of training programs to improve employee skills and organizational performance. They analyze training needs, develop curricula, and may use tools like learning management systems (LMS) to deliver and track training activities.
What job categories do people searching Training Development Manager jobs in Jupiter, FL look for? The top searched job categories for Training Development Manager jobs in Jupiter, FL are:
What cities near Jupiter, FL are hiring for Training Development Manager jobs? Cities near Jupiter, FL with the most Training Development Manager job openings:
Infographic showing various Training Development Manager job openings in Jupiter, FL as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $78,834 per year, or $37.9 per hour.

Service Business Development Manager

Mercedes-Benz of Palm Beach

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Job Summary
New Country Motor Car Group is seeking a Service Business Development Manager to join our dynamic team to provide a luxury experience to our Service customers!
This is a critical leadership role responsible for leading and developing our Service Business Development Center (BDC) team to drive service department appointment growth, customer retention and the overall customer experience and satisfaction. You will oversee daily operations, client outreach, lead management, team performance and analyze data to optimize appointment volume and shop capacity.
Benefits
  • Competitive Pay - (Insert Pay Range)
  • Performance-Based Bonuses
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Retirement Plan
  • Short- and Long-Term Disability
  • PTO & Sick Leave
  • Paid Training & Professional Development
  • Employee Discounts

Responsibilities
  • Team Leadership: Recruit, train, and coach BDC agents on the handling of inbound and outbound calls, lead management, and handling customers objections.
    • Supervise BDC agents provides daily guidance, performance feedback, and motivation to achieve daily goals.
    • Establish and monitor key performance indicators (KPIs) to include lead conversion, appointment show rate and retention metrics.
    • Conduct regular performance reviews.
    • Coordinate training to enhance lead conversion, communication skills as well as customer experience.
    • Maintain a positive and professional team culture.
  • Outreach Strategy: Strategically direct outbound call, text, and email campaigns with a focus on process optimization. Manage inbound internet leads, phone calls, and website requests while converting these leads to booked service appointments.
  • Lead Management: A primary duty involves acquiring, developing, and implementing a comprehensive process of generating high-quality leads through outbound calls, texts, and email.
    • This includes establishing response time standards, scripts, lists and campaigns.
    • Monitor and manage lead distribution to guarantee that no opportunity is missed.
    • Analyze data to identify trends and make recommendations for improving lead generation and conversion.

  • Onboarding & Training: Facilitate ongoing training sessions, new hire orientation, personalized coaching plans, software systems utilization, and effective lead management.
  • Performance Analysis: Monitor KPI's and service metrics such as closing rates, appointments set, appointment show rates, transaction values, and customer retention.
    • Analyze these areas to identify skill gaps, future training needs, and specific areas of improvement.
    • Listen to agent calls and coach on call quality.
    • Regular performance audits.
  • Fixed Operations Strategy & Collaboration: Communicate with General Managers and Service Managers across all stores to align initiatives, shop capacity utilization, and department profitability.
    • Conduct monthly meetings with each locations GM & SM on key metrics, performance, phone data, and industry changes.
    • Discuss Appointment volume, shop capacity, monthly campaigns, and action plans for improvement.

Qualifications
  • Proven experience in automotive service operations, BDC management, or fixed operations preferred.
  • Proven leadership skills with the ability to motivate, build trust, and drive compliance with company standards across all levels of dealership staff.
  • Solid experience in leading a service BDC team in an automotive dealership environment.
  • Strong understanding of automotive maintenance schedules and repair processes
  • Experience building and implementing scalable processes and systems.
  • Strong background in KPI development, performance tracking, and accountability structures
  • Exceptional communication skills with the ability to defuse tense customer situations.
  • High accountability mindset with a focus on results and exceeding targets
  • Time management and multitasking skills in a fast-paced environment
  • Proficient technology skills with CRM and DMS and Manufacturers software
  • Team player with collaborative attitude

About Us
New Country Motor Car Group is one of the largest independent auto groups in the United States. We are a family owned and operated company who has built success on the foundation of investing in our people to facilitate growth and a rewarding work environment. We represent some of the most respected luxury automotive manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, Virginia, and Florida. We carry a wide variety of brands which include Ferrari, Porsche, BMW, Audi, Mercedes-Benz, Jaguar, Land Rover, Lexus, MINI, and Toyota.
Annual Compensation Range: $130,000 - $150,00
New Country Motor Car Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.