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Tourism Sales Manager Jobs in Puerto Rico (NOW HIRING)

PR · On-site

$28K/yr

Minimum of 2 years of experience in B2B or professional service sales (preferably in events, advertising, tourism, or creative production). * Intermediate proficiency in CRM tools and digital ...

Tourism Sales Manager information

What does a tourism sales manager do?

A Tourism Sales Manager is responsible for promoting and selling travel-related products and services, such as tour packages, hotel accommodations, or destination experiences. They develop sales strategies, build relationships with clients and partners, and coordinate marketing activities to increase bookings and revenue. Their role often involves market research, attending industry events, and negotiating contracts to maximize business opportunities within the tourism sector.

What are the key skills and qualifications needed to thrive as a tourism sales manager, and why are they important?

To thrive as a Tourism Sales Manager, you need strong sales acumen, market analysis abilities, and a background in hospitality or tourism management, often supported by a relevant degree. Familiarity with CRM systems, booking platforms, and sales performance tracking tools is typically required. Outstanding interpersonal skills, negotiation abilities, and cultural sensitivity set top performers apart in this role. These skills are crucial for driving revenue growth, building lasting client relationships, and adapting to the dynamic tourism industry.

What are some common challenges faced by tourism sales managers when building partnerships with travel agencies and tour operators?

Tourism Sales Managers often encounter challenges such as navigating competitive markets, understanding diverse client needs, and aligning partnership goals with company objectives. Building strong relationships requires excellent communication and negotiation skills, as well as adaptability to changing trends and travel restrictions. Additionally, Tourism Sales Managers must stay informed about industry developments and proactively address concerns to maintain long-term, mutually beneficial partnerships.

What is the difference between Tourism Sales Manager vs Travel Consultant?

AspectTourism Sales ManagerTravel Consultant
CredentialsSales or tourism-related certifications often preferredTravel agent certifications or licenses may be required
Work EnvironmentLeads sales teams, develops strategies, works with clients and vendorsAssists individual clients, plans trips, provides travel advice
Employer & Industry UsageHotels, tour operators, travel agencies, cruise linesTravel agencies, online booking platforms, tour operators

The main difference is that a Tourism Sales Manager focuses on generating sales, managing teams, and building business relationships within the tourism industry, while a Travel Consultant primarily assists individual clients with planning and booking trips. Both roles require knowledge of the industry, but their daily tasks and objectives differ significantly.

What are popular job titles related to Tourism Sales Manager jobs in Puerto Rico?

For Tourism Sales Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Tourism Sales Manager jobs in Puerto Rico look for?

The top searched job categories for Tourism Sales Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Tourism Sales Manager jobs?

Cities in Puerto Rico with the most Tourism Sales Manager job openings:

Infographic showing various Tourism Sales Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago


Driftwood Hospitality Management rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

JOB SUMMARY

As the local, on property Business Travel contact, the Sales Manager is tasked with the strategic development and growth of the transient corporate segment, and is responsible for identifying, securing, and managing negotiated BT/Corporate accounts while maximizing room night production and revenue contribution. The Sales Manager will play a critical role in expanding market share and strengthening the hotel’s presence within key business sectors while also increasing Hotel’s weekday room nights and ancillary business.  Achieve personal and team related revenue goals for hotel.  Ensure business is turned over properly and in timely fashion for proper service delivery. 

Availability matters here.  Given the management position of the Sales Manager, the expectation is to maintain flexibility and availability in accordance with operational business demands.  Such requirements may include AM and PM availability, varying work schedules and days, weekends, holidays, and extended work hours as necessary to effectively fulfill the responsibilities of the role. In addition, the position requires availability to travel for business purposes as needed.

ESSENTIAL JOB FUNCTIONS

Corporate Account Development

  • Proactively identify and solicit new local, regional, and national corporate accounts
  • Negotiate and manage preferred corporate rate agreements
  • Participate in Marriott’s annual RFP process and ensure timely, strategic submissions
  • Target key segments including financial services, legal firms, government agencies, healthcare/pharmaceutical, cruise-related businesses, and regional Caribbean corporations

Account Management & Growth

  • Maintain and grow relationships with existing corporate accounts to penetrate and saturate for additional revenue
  • Proactively and reactively solicit, conduct and complete regular sales calls, client meetings, and site inspections
  • Monitor account production and performance and implement action plans to increase market share for improvement of Hotel RevPAR and RevPAR Index
  • Develop quarterly and annual business plans for assigned accounts; present said business plans to the Director of Sales & Marketing and General Manager

Revenue & Strategy Alignment

  • Collaborate closely with Revenue Management to establish competitive BT/Corporate strategies and rates
  • Analyze production reports, market intelligence, and competitive trends. This includes but is not limited to STR Reports, Amadeus 360, MarRFP, Lighthouse Segment Drilldown Info, Marriott MiNT Info
  • Drive corporate revenue growth while protecting rate integrity
  • Ensure all necessary account activity and documentation are maintained within Marriott sales systems

Market & Community Engagement

  • Represent Hotel Rumbao at networking events, business associations, and industry functions
  • Build strong relationships within the Old San Juan and greater Puerto Rico business community including the Puerto Rico Chamber of Commerce and Municipality of San Juan as well as leading private corporations
  • Maintain awareness of local market dynamics and corporate travel trends

KNOWLEDGE, SKILLS & ABILITIES

Experience
  • Must have at least three (3+) years of progressive sales experience.
  • Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.

Skills and Knowledge

  • Proven Business Transient / Corporate Sales Track Record - Look for a demonstrated history of growing corporate, government, or negotiated-rate segments at a comparable urban or destination hotel — not just leisure or group sales. You want someone who can speak to specific account wins, rate negotiations, and how they moved the needle on transient revenue, not just group blocks.
  • Local Market Knowledge & Relationship Network (San Juan / PR)  - Old San Juan's business transient feeder market runs through specific channels — government agencies, law firms, financial services, medical/pharma, and the local chamber and tourism association ecosystem. Existing relationships or fast credibility in that network.
  • Revenue Management & Negotiation Acumen - Needs to understand rate strategy, RFP season dynamics, GDS/corporate contract mechanics, and how to balance transient rate integrity against occupancy goals — ideally with direct experience negotiating corporate and consortia agreements, not just executing rates set by someone else
  • Self-Driven / Prospecting - Prospects independently, cold outreach, account mapping, competitive displacement. Competent on autonomous pipeline-building, not just execution against handed leads.
  • Sales Systems & Data-Driven Reporting - Fluency with sales/CRM platforms (Delphi.fdc, Salesforce, or similar) and the ability to build and defend a pipeline with data, production reports, account penetration, pace vs. budget, so leadership can trust the growth story being told month to month.

PHYSICAL DEMANDS

  • Frequent walking, standing, sitting, hearing, talking, smiling.  Lifting, pushing and pulling of objects weighing up to ten (10) pounds.
  • Travel for business
  • Actively participate in events

Benefits

  • Health insurance at hire date
  • 401(k) at one year of service
  • Disability insurance at 60 days of service
  • Life insurance at 60 days of service
  • Employee assistance program
  • Paid time off at one year of service
  • Hotel Room Discounts Program
  • Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.


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