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Tour Merchandise Manager Jobs (NOW HIRING)

PGA TOUR Superstore

Merchandising Support

Center, GA

At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals ... Maintain and manage category details, including but not limited to: item set up, opening orders ...

PGA TOUR Superstore

Merchandising Support

Roswell, GA · On-site

At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals ... Maintain and manage category details, including but not limited to: item set up, opening orders ...

Warner Music Group

VP, Operations

Los Angeles, CA · On-site

From artist stores and limited-edition vinyl to tour merchandise and global retail programs, we ... Experience working with or alongside artist management companies and or labels * Deep hands-on ...

Warner Records

VP, Operations

Los Angeles, CA

From artist stores and limited-edition vinyl to tour merchandise and global retail programs, we ... Experience working with or alongside artist management companies and or labels * Deep hands-on ...

PGA TOUR Superstore

Area Manager

Austin, TX · On-site

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Maintain the Company's Operational and Merchandising Standards through a consistent presence on the ...

PGA TOUR Superstore

Area Manager

Austin, TX

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Maintain the Company's Operational and Merchandising Standards through a consistent presence on the ...

PGA TOUR Superstore

General Manager

Louisville, KY · On-site

Overview At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible ... expenses, merchandising standards, operations standards, compliance, safety, security, and ...

PGA TOUR Superstore

General Manager

Northbrook, IL

Overview At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible ... expenses, merchandising standards, operations standards, compliance, safety, security, and ...

PGA TOUR Superstore

General Manager

Northbrook, IL · On-site

Overview At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible ... expenses, merchandising standards, operations standards, compliance, safety, security, and ...

PGA TOUR Superstore

Overview At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible ... expenses, merchandising standards, operations standards, compliance, safety, security, and ...

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Tour Merchandise Manager information

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$30.5K

$58.3K

$99K

How much do tour merchandise manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for tour merchandise manager in the United States is $58,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Tour Merchandise Manager position, and why are they important?

To excel as a Tour Merchandise Manager, you need expertise in inventory management, sales, logistics, and merchandising, often supported by relevant retail or music industry experience. Familiarity with POS (Point of Sale) systems, inventory tracking software, and basic accounting tools is typically required. Strong organizational skills, adaptability, and effective communication are vital soft skills for coordinating with artists, crew, and venue staff. These abilities ensure merchandise is efficiently managed and sold, contributing to smooth tour operations and maximizing revenue.

What does a Tour Merchandise Manager do?

A Tour Merchandise Manager oversees the production, sales, and logistics of merchandise for an artist or band while on tour. They manage inventory, coordinate with vendors, set up and maintain merchandise booths, and track sales. Their goal is to maximize revenue while ensuring fans have access to high-quality products. This role requires strong organizational skills, experience in retail or merchandising, and the ability to travel extensively with the tour.

What are some of the main challenges a Tour Merchandise Manager faces during a concert tour?

One of the main challenges for Tour Merchandise Managers is balancing inventory across multiple venues with varying audience sizes and preferences, which requires careful planning and adaptability. You’ll also need to work long, often irregular hours and efficiently set up or tear down displays within tight schedules. Coordination with tour management, venue staff, and vendors is essential to ensure sales operations run smoothly and fans receive quality service. Overcoming these challenges helps ensure both merchandise profitability and a positive experience for fans and the touring team alike.

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Tour Merchandise Manager jobs near you
Tasting Room/ Tour Guide

Tasting Room/ Tour Guide

Castello di Amorosa

Calistoga, CA • On-site

Part-time

Posted 7 days ago

Job description

Job Type
Part-time
Description
The Tour and Tasting personnel are responsible for conducting tours of Castello di Amorosa and presenting tastings of the Castello di Amorosa wines. We are a fast paced work environment looking for astute sales professionals to serve the wine novice to wine aficionado. Wine knowledge preferred, but not a necessity. You must possess a desire to constantly learn about the winery business, possess excellent communication skills, an unquenchable desire to offer all guests a first rate winery experience, and a desire to rise above the mundane.
As a direct to consumer winery with no distribution, the customer experience is paramount. Must be extremely reliable, work well under pressure, and display a positive work ethic. Sales experience a plus. A unique opportunity for the wine enthusiast in you to serve the customer.
Among the highest bonuses in the industry for top sales staff paid. 30-40 minute drive from Downtown Napa or Santa Rosa.
Come work at one of the most interesting places in Napa Valley!
Job Responsibilities:
  • Educate the guests about the wines, winemaking techniques and winery information and history.
  • Help customers make selections by building customer confidence; offering suggestions and opinions.
  • Contribute to group sales goals by accomplishing personal goals.
  • Greet and serve guests in a friendly, gracious manner
  • Promote the wines of the Castello by pouring and selling the wines and adjusting content of presentation based on qualifying customer's personal interest, knowledge and ability to purchase.
  • Promote the Wine Club
  • Escort groups of people through the Winery along specified routes and explain various winery processes and operations of winery machines
  • Provide support for privately booked and winery sponsored events
  • Be able to learn and present tour material as directed
  • Maintain and restock your working area
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Assist with inventory management
  • Project a professional company image through in-person interaction.
  • Must be able to lift up to 50 lbs.
  • Other duties as assigned

Requirements
Knowledge, Skills, and Abilities (KPSAs)
Knowledge
  • Basic knowledge of wine varietals, wine regions, and tasting techniques (or willingness to learn).
  • Knowledge of responsible alcohol service laws and regulations (such as California Responsible Beverage Service training).
  • Familiarity with customer service standards and hospitality practices.
  • Basic cash handling and point-of-sale (POS) systems.
  • Understanding of winery products, wine club programs, and merchandise.
Skills
  • Customer service and hospitality skills to create a welcoming tasting experience.
  • Sales and upselling skills (wine bottles, wine club memberships, merchandise).
  • Communication skills to explain wines, tasting notes, and winery history.
  • Organization and multitasking skills during busy tasting periods.
  • Basic math skills for handling payments and transactions.
  • Ability to work effectively in a team environment.
Abilities
  • Ability to engage guests in conversation and provide educational wine tastings.
  • Ability to stand for extended periods and move throughout the tasting room.
  • Ability to lift and carry wine cases (often up to 40-50 lbs.).
  • Ability to work in a fast-paced environment while maintaining professionalism.
  • Ability to handle difficult customer situations calmly and professionally.
  • Ability to work flexible hours, including weekends, evenings, and holidays.
Other Requirements
  • Must be 21 years of age or older.
  • Ability to obtain or maintain Responsible Beverage Service (RBS) certification in California.
  • Prior hospitality, retail, or wine industry experience preferred but not always required.

Physical & Environmental Requirements
Physical Requirements
  • Ability to stand and walk for extended periods (often 6-8 hours during shifts).
  • Ability to lift and carry up to 50 pounds (wine cases, merchandise, glass racks).
  • Frequent reaching, bending, stooping, and twisting.
  • Ability to use hands for pouring wine, handling glassware, and operating a POS system.
  • Occasional climbing or using step stools to reach storage or display items.
  • Ability to work in a fast-paced environment during busy tasting hours or events.
Environmental Conditions / Exposure
  • Work performed indoors in the tasting room and outdoors (patio tastings, etc.).
  • Exposure to varying temperatures depending on season or outdoor service.
  • Moderate to loud noise levels during busy hours, live music, or special events.
  • Interaction with large groups of guests and high customer traffic.
  • Exposure to wine, cleaning chemicals, and glassware.
Schedule Requirements
  • Must be able to work weekends, evenings, and holidays, which are peak tasting times.
  • Ability to work extended shifts during harvest season, wine club events, or festivals.

This is a part time, non-exempt, variable hour position.

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