Tour Guide Jobs in Connecticut (NOW HIRING)

Who We Are
South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operationsfrom asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.

How You Will Contribute

The Leasing Professional is a dynamic role that shapes the communitys first impression for both current and future residents. The Leasing Professional is responsible for coordinating the communitys marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This involves performing all activities related to leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Things You Will Do

• Complete outbound follow-up with new leads for prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
• Be the on-site Tour Guide, showing future residents needs, showing them around your communitys amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
• Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
• Assists with resident retention by providing ongoing customer service to residents post-move-in
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs, and HUD/Agency regulations
• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
• Prepare daily and weekly reports as needed
• Have a strong working knowledge of the market and competitive set
• Process work orders, package collection, and assist with the day-to-day operation of the property and resident satisfaction
• Perform additional duties as assigned by the Community Manager

Things You Need

• Must be able to work on-site five days a week; this role is not remote or hybrid eligible
• One or more years experience in property management, sales, or customer service.
• High School diploma or equivalent.
• Willing to work a flexible schedule, including weekends and holidays.
• A sharp, professional appearance.
• Must be able to walk the property, which includes climbing stairs.
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
• Stand for extended periods of time.
• May be required to lift up to 25 pounds without assistance.

Skills:

• Excellent verbal and written communication skills
• Computer literate and proficient in Microsoft Office applications (i.e., Word, EXCEL, Outlook, etc.).
• Able to multitask and meet deadlines in a timely manner
• Knowledge of Yardi or other industry software preferred

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:

• $20 - $22 hr plus leasing pay and other bonuses
• Medical/Rx
• Dental
• Vision
• Employer Paid Life/AD&D
• Voluntary Life/AD&D
• Short Term Disability
• Long Term Disability
• Employee Assistance Program
• Accident Plan
• Hospital Indemnity Plan
• Critical Illness Plan
• Legal/ID Theft Protection
• Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Rent Discount (30%)
• Tuition Reimbursement($2,000/year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus
• Employee Rewards and Recognition

Youre exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford utilizes E-Verify, a web-based system that enables enrolled employers to verify the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to state law requirements.

South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants who refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant, provided this is permitted by state law.