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Tour Guide Manager Jobs (NOW HIRING)

Oglebay

Segway Tour Guide

Bethlehem, WV

Segway Tour Guide Segway tour guides will provide guests with an intimate mobility assisted tour ... manager, safety committee or human resources * Interact with the public with a cheerful and ...

Chicago Botanic Garden

Tram Tour Guide

Glencoe, IL · On-site

$18 - $21.15/hr

Tram Tour Guide Exemption Status : Non-exempt Department : Visitor Experience Reports to ... by managers with defined pay ranges for all positions. When posting job openings, we share the ...

The Hotchkiss School

Admission Tour Guide

Lakeville, CT · On-site

Admission Visit Coordinator & Admission Operations Manager Schedule: Part-time, Variable Hours as needed, from June 22nd through August 14th. Tour Shifts: Based on Tour Guide(s) availability Monday ...

The Texas Rangers

Tour Guide

Arlington, TX · On-site

Can manage people and resources to get projects completed; has strong ability to multi-task and ... All tour routes are ADA-accessible for both staff and guests. * Ability to speak for extended ...

AEG

Tour Guide

Arlington, TX · On-site

Can manage people and resources to get projects completed; has strong ability to multi-task and ... All tour routes are ADA-accessible for both staff and guests. * Ability to speak for extended ...

Ruby Falls

Tour Guide Team

Chattanooga, TN · On-site

$13/hr

Tour guides are responsible for leading visitors through the cave, providing engaging and ... Effectively communicate with Admissions team, maintenance, and management regarding areas of ...

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How much do tour guide manager jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for tour guide manager in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tour Guide Manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What are the main challenges a Tour Guide Manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

What does a Tour Guide Manager do?

A Tour Guide Manager is responsible for overseeing and coordinating the activities of tour guides and ensuring that tours run smoothly and efficiently. They handle scheduling, training, and evaluating tour guides, as well as addressing any issues that arise during tours. Additionally, they ensure that all tours adhere to safety regulations and company standards, and often play a key role in developing new tour itineraries. Their work is crucial to providing a positive experience for both guides and tourists.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

What cities are hiring for Tour Guide Manager jobs? Cities with the most Tour Guide Manager job openings:
What are the most commonly searched types of Tour Guide jobs? The most popular types of Tour Guide jobs are:
What states have the most Tour Guide Manager jobs? States with the most job openings for Tour Guide Manager jobs include:
Tour Guide Manager jobs near you
Segway Tour Guide

Segway Tour Guide

Oglebay

Bethlehem, WV

Full-time

Posted 4 days ago

Oglebay rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

18th of 52 rated amusements

Job description

Segway Tour Guide

Segway tour guides will provide guests with an intimate mobility assisted tour exploring the scenic beauty of Oglebay, off-road throughout the amazing landscape and beautiful trail systems of the park. Providing a fun and safe atmosphere for all involved.

Essential Duties And Responsibilities include the following. Other duties may be assigned.

  • Confirm online payment before hosting tour
  • Organize, sanitize, and maintain Segways and safety gear on a daily basis
  • Inspect Segways prior to use to ensure a quality experience for every guest
  • Keep all paperwork and receipts for payment in order for daily tours
  • Set up and explain ground training school for the tour along with Segway video
  • Tear down ground training school at the end of the day
  • Give verbal instruction to participants in a positive, friendly, and informative manner
  • Ensure all participants follow safety instructions during the tour
  • Possess good oral communication and a fun, outgoing personality
  • Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources
  • Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees

Education And/Or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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