ZipRecruiter

Log In

1

Tour Guide Manager Jobs in Salem, MA (NOW HIRING)

Boston Red Sox

2026 Fenway Park Tour Guide

Boston, MA

$15/hr

Tour Guides are responsible for leading tours on a part-time basis during the season as well as the ... Ability to manage time effectively and efficiently * Professional demeanor and conduct * Ability to ...

Boston Red Sox

2026 Fenway Park Tour Guide

Boston, MA · On-site

$15/hr

Tour Guides are responsible for leading tours on a part-time basis during the season as well as the ... Ability to manage time effectively and efficiently * Professional demeanor and conduct * Ability to ...

Taza Chocolate

Factory Store Associate

Somerville, MA · On-site

$16.75 - $19/hr

... Manager with event preparation as needed; identifying supply needs, merchandising, set-up & breakdown, etc. Tour Guide: * Set up and break down regularly scheduled tour tastings, including sample ...

Christian Science

Plaza Activities Associate

Boston, MA · On-site

$29.48 - $38.32/hr

... management and interested stakeholders from other Church departments. * Perform other related duties as assigned. Church Tour Guide Responsibilities Church tours typically begin in the Welcome Hall ...

Magical Beginnings

Enrollment Sales Manager

Beverly, MA · Remote

You own the admissions process after each childcare tour, guiding families through registration and ... You'll manage lead pipelines, support CRM processes, coach enrollment best practices, and help ...

Magical Beginnings

Enrollment Sales Manager

Beverly, MA · On-site +1

You own the admissions process after each childcare tour, guiding families through registration and ... You'll manage lead pipelines, support CRM processes, coach enrollment best practices, and help ...

American Cruise Lines

Travel Director

Boston, MA · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

American Cruise Lines

Travel Director

Boston, MA · On-site

$55.35 - $110.70/hr

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

RRI West Management LLC

Hotel Front Desk

Salem, NH

$18/hr

Show off your city and be the tour guide for the guests - send them to your local favorites. * Make ... Works with Hotel Management and other team members to provide an excellent guest experience. * Use ...

American Cruise Lines

Travel Director

Boston, MA · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

DRG Employer LLC

Server $30/HR or Higher

Boston, MA

$30/hr

Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.

next page

Showing results 1-20

All JobsTour Guide JobsTour Guide Manager JobsTour Guide Manager Jobs in Salem, MA

Tour Guide Manager information

See Salem, MA salary details

$9

$20

$36

How much do tour guide manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for tour guide manager in Salem, MA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $23.12 per hour, depending on experience, location, and employer.

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills, and some positions may include bonuses or commissions based on tour sales or customer satisfaction.

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What are the most commonly searched types of Tour Guide jobs in Salem, MA?

The most popular types of Tour Guide jobs in Salem, MA are:

What cities near Salem, MA are hiring for Tour Guide Manager jobs?

Cities near Salem, MA with the most Tour Guide Manager job openings:

Tour Guide Manager jobs near you
Infographic showing various Tour Guide Manager job openings in Salem, MA as of August 2026, with employment types broken down into 56% Full Time, 33% Part Time, and 11% Temporary. Highlights an 100% In-person job distribution, with an average salary of $42,750 per year, or $20.6 per hour.

2026 Fenway Park Tour Guide

Boston, MA

Boston Red Sox
Sports Teams and Clubs • 501 - 1,000 employees
Learn more about Boston Red Soxexternal

$15/hr

Part-time

Re-posted 14 days ago

Job description

DEPARTMENT OVERVIEW:
Fenway Park Tours Department welcomes over 300,000 visitors and guests year-round as it is a local and international bucket list stop for many. Fenway Park is revered as “America’s Most Beloved Ballpark” by Major League Baseball and baseball enthusiasts and our tour guides share their invaluable knowledge and passion for all things Red Sox highlighted on each tour.
 
POSITION OVERVIEW:
Fenway Park Tours is looking for new Tour Guides to share the history and nostalgia of Fenway Park. Tour Guides are responsible for leading tours on a part-time basis during the season as well as the off season. The Tours department is looking for candidates who are excited about showing off the history of Fenway Park to fans and visitors!

Tours operate seven days a week, 9 a.m. — 6 p.m. (in season) 10a.m. – 6p.m. (off season). With holidays, weekends and evening availability required throughout the year. This role is a part-time role with hours that will vary depending on the time of year, for example, during the season tour guides can work up to 35 hours a week.

We are hiring starting in Fall 2025 through the 2026 season on an as needed basis.

The hourly rate for this role is $15.
RESPONSIBILITIES:
  • Responsible for providing public, private and special event tours of Fenway Park.
  • Work various tour customer information locations within and around the ballpark. 
  • Answer inbound calls to the Tour department.
  • Respond to e-mail and voicemail inquiries about the Tour department.
  • Assist with other administrative duties as they arise.
  • Provide group tours and customer service.
  • Provide daily operations set up and support 
CHARACTERISTICS / QUALIFICATIONS:
  • Must be 18 years of age or older
  • Experience in public speaking and speaking to large groups
  • Exhibits an enthusiastic and welcoming demeanor
  • Ability to manage time effectively and efficiently
  • Professional demeanor and conduct
  • Ability to multi-task and retain information quickly
  • Weekend, evening and holiday availability is required 
  • Bilingual candidates welcome
At the Boston Red Sox we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong. 
 
Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for.
 
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.