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Tier 1 Associate Jobs in Minnesota (NOW HIRING)

Helion Technologies

Be Seen First

Hybrid Desktop Support Analyst

Rochester, MN · On-site

$21 - $27/hr

Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team in ... Associates Degree in Information Technology or related subject. * 1-3 years of experience working ...

EOSIS

IT Support Specialist II

New Brighton, MN · On-site

$68K - $75K/yr

Create knowledge base articles that can be used by tier one support engineers in response to ... network, and associate computing platforms; * 3-5 years' experience with enterprise server ...

Eosis

IT Support Specialist II

New Brighton, MN · On-site

$68K - $75K/yr

Create knowledge base articles that can be used by tier one support engineers in response to ... network, and associate computing platforms; * 3-5 years' experience with enterprise server ...

Binks US LLC

Field Service Technician

Saint Paul, MN · On-site

$30 - $33/hr

... tier 1 suppliers, and industrial sectors. This role is key in helping our customers maintain their ... Associate's Degree (preferably in Electrical Engineering, with experience in AutoCAD or similar ...

Allina Health

RN Perianesthesia

Minneapolis, MN · On-site

$44.64 - $74.33/hr

Tier 1: Minimum of 1 year Phase I and Phase II Perianesthesia experience including ability to care ... Associate's or Vocational degree * 0 to 2 years critical care RN experience Preferred ...

Allina Health

$44.64 - $74.33/hr

Tier 1: Minimum of 1 year Phase I and Phase II Perianesthesia experience including ability to care ... Associate's or Vocational degree * 0 to 2 years critical care RN experience Preferred ...

Allina Health

RN Perianesthesia

Minneapolis, MN · On-site

$44.64 - $74.33/hr

Tier 1: Minimum of 1 year Phase I and Phase II Perianesthesia experience including ability to care ... Associate's or Vocational degree * 0 to 2 years critical care RN experience Preferred ...

Allina Health

$44.64 - $74.33/hr

Tier 1: Minimum of 1 year Phase I and Phase II Perianesthesia experience including ability to care ... Associate's or Vocational degree * 0 to 2 years critical care RN experience Preferred ...

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Showing results 21-40

All JobsTier 1 Associate JobsTier 1 Associate Jobs in Minnesota

Tier 1 Associate information

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What are popular job titles related to Tier 1 Associate jobs in Minnesota? For Tier 1 Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Tier 1 Associate jobs in Minnesota look for? The top searched job categories for Tier 1 Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Tier 1 Associate jobs? Cities in Minnesota with the most Tier 1 Associate job openings:
Tier 1 Associate jobs near you
Infographic showing various Tier 1 Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Manufacturing Team Lead I (100 Series, 2nd Shift 5x8)

Andersen Corporation

Bayport, MN • On-site

$22.25 - $32.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

ANDERSEN CORPORATION SUMMARY:
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION:
JOB DESCRIPTION:
The Team Lead will provide daily work direction of production line through effective communication and completion of manufacturing operations tasks while applying AMS tools. Identify process and resource constraints and utilize appropriate decision making and problem-solving techniques to resolve and meet SQDC metrics. Provide feedback, coaching, and training to production employees. The team lead will oversee daily work direction for a production department of 5-40 production associates. Provide feedback and coaching and facilitate training
PRIMARY RESPONSIBILITIES:
  • Ensure the continuous flow of production to meet planned output while following operations standards (safety, quality, delivery, cost, maintenance). Identify issues, engaging the Tier 1 team in process or problem resolution and escalate appropriate issues to Tier 2 team. Partner with Value Stream Supervisors.
  • Facilitate training and development of production employees, providing clear expectations of performance, AMS, quality, and safety. Provide coaching and feedback. Maintain cross-training matrix to effectively utilize knowledge of employee capabilities. Coordinate movement of employees to meet business need.
  • Focus on improving business metrics by leading and supporting AMS projects and initiatives. Maintain visual management tools (PVA, run charts, CI boards, and Tier 1 boards) to drive continuous improvement and employee engagement. Participate in problem solving using AMS tools and methodology (5 Why, PDCA, MCA).
  • Demonstrate leadership in communications, conflict resolution, process constraints and problem solving. Lead and effectively communicate at daily Tier1 meeting to encourage employee participation and engagement.
  • Provide support of other production areas as needed, including project support, leader coverage, and cycle counting responsibilities as needed.
  • Complete standard work & control plan audits, including but not limited to safety, finished goods quality, scrap, and standard work. Participate and complete corrective actions from the MCA process.
  • Follow and consistently enforce all safety procedures according to standards. Proactively address safety concerns and take action or follow up when appropriate.

QUALIFICATIONS AND SKILLS:
  • Associate degree or equivalent work experience in manufacturing operations.
  • Requires knowledge and application of continuous improvement processes such as 5s and problem-solving methods. Lean training or certification preferred.
  • Knowledge of operations products, processes, and equipment including safety, quality, changeover and set-up skills and knowledge of preventative maintenance techniques and basic machine diagnostic skills. Understand the interdependencies (manufacturing/functional groups) across the value stream.
  • Requires intermediate computer skills, including Microsoft Office Suite.
  • Demonstrated ability to lead, coach, train, and motivate employees.
  • Demonstrated skill in identifying constraints or barriers, problem solving, delegation and sound decision making.
  • Demonstrated strong verbal and written communication skills and effectively working with others. Flexible, self-motivated, and life-long learner with demonstrated initiative.

PAY RANGE:
$22.25 - $32.25
CULTURE AND BENEFITS:
At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package - a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your well-being, growth, and future. Our benefits include:
  • 401 (k) Plan, Employer Fixed Contributions & Company Matching
  • Profit Sharing*
  • Medical, Dental and Vision Coverage*
  • Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
  • Life Insurance
  • Paid Time Off & Paid Holidays
  • Paid Maternity Leave & Paid Parental Leave*
  • Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.
PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

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