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Ticketing Manager Jobs in Virginia (NOW HIRING)

Echo IT Solutions

System Administrator

Richmond, VA · On-site

... the ticketing and inventory management systems. • Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff. • Managing ...

Chenega MIOS

Data Transfer Agent

Springfield, VA · On-site

Develop monthly compliance reports and centrally manage areas for improvement. * Communicate and provide training on new processes and procedures. * Capture and report DTO performance metrics.

ASM Research

Service Desk Manager

Lorton, VA · On-site

Administer the ticketing/CRM system (e.g., Zendesk, Salesforce Service Cloud, Freshdesk) - queue setup, routing rules, tagging. * Ensure compliance with SLAs defined in customer contracts and service ...

Sweatpals

Product Manager Internship

Chesapeake, VA

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Hampton, VA

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Norfolk, VA

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Richmond, VA

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Sweatpals

Product Manager Internship

Lynchburg, VA

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

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Showing results 41-60

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Virginia

Ticketing Manager information

See Virginia salary details

$33.2K

$105.7K

$179.4K

How much do ticketing manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for ticketing manager in Virginia is $105,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What is the role of a Ticketing Manager?

A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.

What are the most commonly searched types of Ticketing jobs in Virginia?

The most popular types of Ticketing jobs in Virginia are:

What are popular job titles related to Ticketing Manager jobs in Virginia?

For Ticketing Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ticketing Manager jobs in Virginia look for?

The top searched job categories for Ticketing Manager jobs in Virginia are:

What cities in Virginia are hiring for Ticketing Manager jobs?

Cities in Virginia with the most Ticketing Manager job openings:

Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $105,724 per year, or $50.8 per hour.

System Administrator

Echo IT Solutions

Richmond, VA • On-site

Full-time

Re-posted 6 days ago

Job description

Job Summary:
Echo IT Solutions is seeking a System Administrator to provide consultative and technical support services to DBHDS staff. The role involves ensuring timely problem resolution, system/data access, and optimal system performance while managing hardware and software for faculty and staff.
Responsibilities:
• Act as a first point of contact for providing technical support to all areas within the organization.
• Provide telephone, walk-in, and e-mail support to the Help Desk Field\Faculty\Staff Help Desk, as needed.
• Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems.
• Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff.
• Managing system updates and patches and troubleshooting system issues.
• Triage and route advanced second and third tier requests to the appropriate technical personnel.
• Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.
Qualifications:
Required:
• Act as a first point of contact for providing technical support to all areas within the organization.
• Provide telephone, walk-in, and e-mail support to the Help Desk Field\Faculty\Staff Help Desk, as needed.
• Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems.
• Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff.
• Managing system updates and patches and troubleshooting system issues.
• Triage and route advanced second and third tier requests to the appropriate technical personnel.
• Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.
Company:
Echo IT Solutions provides IT consulting, managed services, cloud, cybersecurity, data, and custom software development. Founded in 2021, the company is headquartered in Farmers Branch, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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